Exemplary guest service is the defining feature of every 5-star hotel in Crescent. From the moment you arrive, staff are at your beck and call, whether arranging customised tours or providing in-room beauty treatments. Additionally, hotels have to offer upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.