Heshan 5 Stars Hotels

"Staff"

"Nice room and service Comfortable and convenient "

"The Whole staying was good, swimming pool, gym room and also the food was good too! However, during my stayed, we have been interupted with three times, and this was not supposed to happened when a guest want to hava a good rest. 1st time was the sevice cofused my room with other and called me asking am I need a baby bed, 2nd time was a clean lady knocked on my door asking am I need changing my bed sheet? 3rd time, a lady sending some desert and fruit to my room, that was good. But overall, I...

"Good location, near mall and many food options. East transport"

"Firstly, it's a 5min walk from the train station. But the station is extremely far to get to the city. It is very hard to find the entrance of the apartment. Once you find it (try walking around outside A11 mall / Aeon mall to find the entrance) Counter guy seems to be in a sleepy bad mood. Have to argue with him that i already book from this website before he look into it. Both rooms wasn't ready when we went up (we reach at approx 530PM) got to wait for the cleaner to clean up (took...

"Hotel unter chinesischer Führung, dementsprechend ist der Standard, mit einem 5 Sterne Hotel aus westlicher Sicht hat das nichts zu tun. Das Frühstück ist aus meiner Sicht für ein 5 Sterne Hotel nicht akzeptabel."