马达莱纳岛 5 星级酒店, HK$1,254 起

“Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase.……

“This property is very nice and clean.”

“It was wonderful”

“Amazing hotel, relaxing environment, staff was who checked us in wasn’t very friendly but, she did her job. I would not be on the phone while checking in a guest in front of you. Everything else was great!”

“Property was clean and staff was attentive. However, they will not let you iron your own clothes at your room - you will need to pay for the service of having their staff iron your pants, dresses etc. I didn’t know that and needed my dress pressed. It cost me 22€ to iron my dress!! A complete rip off. The rooms were clean but without character. It seemed that they bought cheap furniture that doesn’t fit the overall vibe of the hotel. A very small desk and a tiny TV, no wall hanging artwork or……

“We had a very enjoyable stay. The hotel is in an excellent location, within walking distance of great restaurants and the marina. It is well maintained, the breakfast was excellent, and the staff was friendly and helpful throughout our stay. The only downsides were that the spa was not available during our visit, and both check-in and check-out were slower than expected. Overall, a very good experience.”