Flawless guest service is integral to every 5-star hotel in Mantralayam. From the second you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. In addition, hotels must offer superior conveniences to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.