Exemplary guest service is the defining feature of every 5-star hotel in Murom. From the moment you arrive, staff attend to your every whim, whether recommending activities and tours or providing in-room beauty treatments. Also, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include deluxe baths, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.