In Nikolski, a hotel needs to offer a specific level of upscale conveniences to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches like welcome gifts.