Faultless guest service characterises every 5-star hotel in Tribune. From the moment you enter the lobby, staff attend to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. In addition, hotels have to feature upscale amenities to obtain a 5-star rating. These can include deluxe baths, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.