Exemplary guest service is at the heart of every 5-star hotel in Ust-Kut. From the second you arrive, staff attend to your every need, whether recommending activities and tours or providing in-room massages. On top of that, hotels must feature superior conveniences to obtain a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.