Vall d'Àssua 5 Stars Hotels

"While I understand the need for non-refundable policies (non-committal bookers, snow conditions etc), I would have expected the hotel to offer some flexibility given the exceptional circumstances when Heathrow airport was closed due to a fire. This could have been offered as a refund or a credit to stay at the hotel at another date, however the hotel offered no flexibility despite the circumstances. Book with caution. "

"Great "

"the service was amaising "

"We did not stay at the Royal Tanau as it was closing for season end, but we were relocated to the Eurostar La Pleta, which was amazing overall. Very nice service, every detail very well looked after. Smooth van service to the ski lift"

"Gorgeous space. The inside of the hotel has to be beautiful ~ it is on a switchback and there is no outdoor area. Just in front of the hotel are a bunch of recycling bins which are ugly. The staff and service was excellent. Breakfast amazing. The room was too hot; the bed was pretty hard. Thankfully had good pillows. Overall I liked my stay. I wish I could have slept better. "