St. Louis 9-11 Memorial Hotels

"We booked a room with a king bed but when we arrived at the hotel the desk clerk told me our room had two queen beds. When I asked if they had given our room away to someone else, I was told if they ran out of the rooms we paid for on Hotels.com we would just have to accept what was left. We also tried to contact the hotel from the airport but were unable to get anyone except a phone tree that simply told us to go to the website. If we can't count on getting the room we booked (and paid for), I guess we will just use another service."

"Spacious room with clean bathroom. Beds were comfortable. Hot tub could be hotter but understand it could be a liability. Breakfast was as stated. Would like to see more whole wheat bread/English muffins and fresh fruit. It was nice to have fresh coffee at 6 am available for our departure. Would stay here again."

"Love that everything is fresh and new. Basic no frills lodging. The fitness center has the basic machines, towels and water (no weights, mats, balls or bands) - enough for my treadmill workout and, again, new and clean. Per friendly $10/ night fee plus $50 non refundable damage deposit."

"Stayed overnight for a business summit that took place in the Wonder Ballroom. My experience was great."

"Excellent stay! Very helpful staff, and excellent location"

"Nice hotel"

"Clean room. Nice staff. Pool closed. "

"This hotel is my go-to for work trips in Chesterfield."

"Breakfast was good, the beds were ok, the air conditioner worked. The bathroom was the worst area of the room. The faucet leaked and dripped and there was an orange rust stain the in the tub that looked like a skid mark. There was also a chunk out of the Sheetrock in the bathroom. The main concern for me was I went swimming one day and I got out and the front desk guy had locked me out of my room. I still had 5 more nights booked. He was really rude about it and I started crying. He didn’t wear a name tag so I couldn’t turn on him to management other than saying the short man with brown hair. Very rude to me and I heard him talking to other women that were checking in very poorly."