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Reviews of Amerivu Inn and Suites Extended Stay

2.5 out of 5
Amerivu Inn and Suites Extended Stay
1408 N Sandhills Blvd, Aberdeen, NC

Reviews

5.2
Rating 10 - Excellent. 22 out of 208 reviews" "
Rating 8 - Good. 46 out of 208 reviews" "
Rating 6 - Okay. 39 out of 208 reviews" "
Rating 4 - Poor. 24 out of 208 reviews" "
Rating 2 - Terrible. 77 out of 208 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our booking was canceled and we were not notified in advance. We were 4 hours away from home, small town, middle of the night and no other hotels were available. I was up for 27 hours straight and had to drive back because nothing else was available. They said the hotel was overbooked and we should have been notified as they knew this days in advance. Very unhappy
Stayed 1 night in Oct 2022

2/10 Terrible

Sunshine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't even stay
Stayed 3 nights in Oct 2022

2/10 Terrible

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The place was filthy, the area was messy and it was off the main road hard to see , plus my room was cancel and had to drive another hour away,
Stayed 2 nights in Oct 2022

2/10 Terrible

Betsy

Travelled with partner
I got to the hotel to check in and was informed they were over booked and did not have a room available. I will be contacting Expedia for a refund.
Stayed 1 night in Oct 2022

2/10 Terrible

Prin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there but I didn't stay because it was too dirty. Then, I talked with the person at the front and he said he will give us our money back but now I contacted them for almost a month but the person at the front said you have to call in the morning to speak with the owner. I contacted them every day but the person didn't let me talk with the owner, and later he didn't answer my call. He picked up the phone and let me hold it for so long and then just cut my call. They didn't give the money back, super bad hotel and the staff.
Stayed 14 nights in Jul 2022

2/10 Terrible

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Roach's in the room, cigarette burns all over the bed cover hairs all in the bathroom sink
Stayed 1 night in Sep 2022

4/10 Poor

Bennett

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend the extra. This cheap room no bargain.
The front desk staff were friendly and helpful. EVERYTHING else was horrible. Room dirty, previous guests old food still in refrigerator, no breakfast elven though it was advertised. Parties around me all night. Bed lumpy with cigarette burns in the covers. Room stunk.
Stayed 1 night in Sep 2022

2/10 Terrible

Marel

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Karhon, Parkville

Stayed 6 nights in Jun 2022

4/10 Poor

Mercer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in May 2022
Response from Jimmy on 8 Jun 2022
Thank you for staying with us

2/10 Terrible

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken toilet, roaches, and dirty walls and floors.
Stayed 2 nights in Jun 2022
Response from J on 9 Jun 2022
The customer wants to stay more days we denied. The customer is laying.

2/10 Terrible

Shunji

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC has been broken and a room is very dirty and persons did not help anything.
Stayed 1 night in Jun 2022
Response from J on 9 Jun 2022
Not true AC is working perfectly fine

4/10 Poor

ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2022

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible condition
The front desk clerk was delightful. The room was as clean as it could have been. Otherwise the hotel is in miserable condition and is very seedy. It is as run down as you can get. I would recommend it to no one.
Stayed 1 night in Jun 2022

6/10 Okay

lloyd

Travelled with partner
Liked: Staff & service
bugs in the room
Stayed 1 night in May 2022

2/10 Terrible

Galen

Disliked: Cleanliness, property conditions & facilities, room comfort
Actual Worst
Actual worst hotel I've ever stayed in. Dirty towels, live cockroaches, and cigarette burns on both comforters - in a non-smoking room. Shower dirty and clogged, everything was dirty. No phone in room.
Stayed 1 night in Apr 2022

2/10 Terrible

david

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting hotel we have ever stayed at. There was mold on the walls water damage cigarette burns everywhere. The smell was disgusting. The tile floor was broken in the bathroom. The fridge was dirty. we didn't have any other options to find a different hotel at 11 at night 7 hours from home. I have since filed 2 complaints since we have been home. One for the room conditions and one because we were charged from you guys and then the hotel charged us 60. Both charges are posted on our account. When I called the hotel the guy at the desk yelled at me and told me he had nothing to do with what Expedia charged me and would not refund me for charging me after we already paid through Expedia. I have now spent hours on the phone and waiting a response on my complaints.
Stayed 1 night in Mar 2022
Response from DD on 23 Mar 2022
It is not true after he spend in the room he make dirty the towels everything he need his money back we refuse him to do so.

2/10 Terrible

Margaret

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't let the pictures fool you.
The pictures looked great, I pulled into the parking lot and it did NOT look like the pictures. I did not feel stay staying there with my 4 yo son. I ended up going down the road to a different hotel. I had a friend that was in town as well for the same event and gave him the hotel room since it was non refundable. I had receipts from hotels.com and paypal showing that it was paid. They tried to make my friend pay for the room, after showing them the receipts, they said "maybe the payment will come through tonight" seemed a bit suspect. My friend confirmed that I made the right decision by going somewhere else.
Stayed 1 night in Feb 2022
Response from Jimmy on 8 Mar 2022
After spending the night asking money back. Completely laying. No refund.

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not return.
Not up to your standard recommendations. Spoiled food in the microwave. The room smelled bad. AC unit foul and full of mold.
Stayed 1 night in Dec 2021

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT EVEN LOOK AT THIS SIGHT!
It was very quite, which was great since I just had eye surgery that morning. There was cigarette burns on the bedding and the roaches had a party at night. It was the worse experience I have ever had with Hotels.com. The photos where never taken at this sight.
Stayed 1 night in Oct 2021

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mr. Velazquez
The whole place needs help, our room was bad, fund a roach, the carpeting was very run down and dirty. We did not stay at this motel. I ask for a refund and checked out.
Stayed 2 nights in Oct 2021

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY!!
Worst experience in a hotel stay. Three reasons 1) first room, the toilet didn’t work! I had to turn on the valve behind the toilet & there was no chain from handle to plunger. 2) replacement room was smoking room & 3) someone with either dupe key or pass key attempted to enter room at 12:30am! I left immediately! Request total refund by hotel.com! Website should check out these places before putting them on your site!
Stayed 4 nights in Oct 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diappointed
Booked a Non-smoking room, received a smoking room. Two light bulbs were burned out over the sink. Tub dripped water all night.
Stayed 1 night in Oct 2021

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. It is disgusting. Infested with cockroaches, broken flooring, loose plumbing fixtures, blood stains on pillows....
Stayed 3 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My stay was fine. I enjoyed myself
Stayed 1 night in Sep 2021
Response from DEDE on 14 Sept 2021
Thank you so much for staying with us. Come again.

2/10 Terrible

Day

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I honestly believe its probably a hotel used for mostly local junkies. I have stayed in a lot of hotels across the country that fall into this price range and this one was by far most disgusting I have ever seen. It sad because the outward appearance is cute and quaint and parking right in front of your room is nice. Front desk person was nice and professional.
Stayed 3 nights in Aug 2021

4/10 Poor

K'Lyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and bugs
The service was good, but it was filthy. There was dark smears on the walls, there were bugs on the walls and the floor of the bathroom. There were cracks innthe walls and tiles. There was a terrible build up of dirt and grime on all the wall boards.
Stayed 2 nights in Aug 2021

2/10 Terrible

rosalinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
had to book this room due to be husband be hospitalized at a local hospital as we were traveling. the room was very dirty. comforter had cigarette burnt marks. room smelled like an ashtray even through it was suppose to be non-smoking. towel was dirty. there’s is no way this facility is following covid prevention protocol let alone basic cleaning. the nurses at the hospital overheard me tell my husband where we booked our room. they told me to run as fast as i could away from here because of drug activities that super8 is known for. this dump should not be an option on your website.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed. Plumbing in room was not working properly.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor in room was rotten, outlets didn’t work. Dropped something on floor bent down to pick it up and there was trash under the bed
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low level
The rooms smelled like smoke, or urine. We had to try four different rooms, and we almost left. I will not stay here,or probably at any Super 8 again.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are deceiving of what the rooms look like. They didn't give me the room I asked for and we ended up checking out within 5 minutes of getting into our room.
Stayed 2 nights in Jun 2021

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The blankets and bed had cigarette burns. The bathroom was disgusting. The room was supposed to be non smoking, but it stunk of mold and cigarettes. I only stayed 2 of the 3 reserved nights because it was so bad.
Stayed 3 nights in Jun 2021

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Our room was supposed to be two queen beds but we were downgraded to double beds with no explanation, room 204. The AC was broke in the room. There was animal feces under the beds. The blankets had cigarette holes in them. The room smelled of urine. The pool was sut down even though it was advertised as open. The pictures on the website are not up to date the room was very run down. They advertise breakfast and gym options but will not allow anyone in the building. Very poor experience we wont be going back.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Super 8 Southern Pines
Upon check in I was issued a room key only to find the room had not been cleaned. They issued another room key and that room had not been cleaned. The front desk had no clue what rooms were cleaned. They had to send someone to check what rooms were available. When I did get a room that was cleaned there were roaches in the room and roach motels in the corners. The coffee maker in the room did not work. The carpets need replaced as well as well as their towels. The towels had holes and were shredding. The local health inspector should shut this place down. I can’t believe that Wyndham would put their name on this place. I will stop staying at their hotels if this is what they are offering. Best that you stay away from this place. Worst hotel I’ve ever stayed at.
Stayed 1 night in May 2021

2/10 Terrible

Neal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here.
Do not stay here. From the beginning it was bad - I waited 15 minutes to check in because an employee was inside yelling at the manager. The first room we got smelled like a pack of cigarettes was just smoked in there, they gave us a new room and that one smelled like a pack was smoked in it a week ago. There were burn holes in the sheets and scratches all over the doors and walls. The tub leaked and fridge was disgusting. Won't be staying at any Super 8's again.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
This was a nasty property. It truly looked like a crime scene in our room w drippings on seats as we entered room. Had to use washcloth to ensure it wasn’t blood. Air conditioner not able to be plugged in. Crumbs and pills under bed. Left and booked another hotel. Expedia should NOT even have on your list!!!!!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The manager of the hotel was not just rude, they would not offer the advertised pet rate from Expedia and also called us LIARS for not telling them as we checked in at 1am the night before we had dogs. We had disclosed the dogs on a phone call explaining our late arrival. Beyond rude. Beyond unreasonable.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was trashy and drug people all around and being over charge for a trashy place very acceptable...
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Trash ass service. They overbook take your money and leave you outback trying to find other arrangements. I will never go back! Racist rude manager!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The room smelled awful. The service of checking in was great.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the site are very misleading. For starters we booked a non-smoking room and there are several burn marks in the comforters, sheets and all over the floors from cigarettes. The shower head was busted and leaks all over. The fridge was missing a leg and about to fall from the stand. The entrance door has been bashed and has a huge gap that can see around through outside. The air conditioner cannot be controlled as the knobs do nor function or missing. The shower was extremely nasty. The site showed the facility in great condition and this is not what we booked. Also noticed at check in the sanitation grade for the complimentary breakfast was 80- can you say no thank you? Gross. Please have the facility update the pictures to be fair to potential customers as we have found this place to be extremely gross and not acceptable. The TV comes on with no signal and have to change that to work. Not a huge deal there but when comes to safety and cleanliness this is extremely disappointing to know they are advertised as clean and this is no where close to what I booked. The site looks appealing on Travelocity and this place is by far the worse place I’ve ever booked or stayed. Once again extremely gross.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great. I reserved a non-smoking room but there was a slight but very subtle odor when I first walked in. Doors and walls were dirty but didn't bother me. TV didn't work. All I needed was a cheap room to get a quick sleep for the night and I was happy.
Stayed 1 night in Apr 2021