Lafayette Acadiana Mall Hotels

"Dirty room, dusty and poor upkeep. Poor housekeeping service that did not reliably come to clean the room regularly and when they did, it was a poor job. They did not pick-up/change towels left in the tub. Bed-making was a joke and looked disheveled. Room smelled like smoke throughout our stay. Had to have it disinfected three times. Left a message at the front desk to call the manager about the situation and they never returned the call. TV did not work properly and maintenance could not fix it. Restaurant floor had leftover food droppings from the night before at breakfast; they clearly did not vacuum. Shockingly poor stay. Hotel rooms are not in good condition. "

"Great"

"The property was very clean and staff was very nice. The hotel was in a very good area and close to almost everything you would like to do when traveling. "

"Room was booked for weeks but when i arrived at 3:15 i was given two rooms then told they weren't ready that we'd have to wait or get different rooms. So we had to exchange rooms keys and I chose different rooms because i had already waited past check in time to get the keys the first time. Took about an hour to check in process on a room that was well booked in advance. "

"Holes in room floor. No amenities. Felt unsafe. Charged &50 for my dog but didn’t mention fee on their website "

"Yes"

"Staff was friendly. "

"Excellent lighting and the king size bed room was so nice!"

"Love this hotel "