8/10 Good
Susana Ilayalid
17 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Susana Ilayalid
Stayed 1 night in Mar 2020
Hotel Canaima
2.5 star property
A tropical getaway with a refreshing pool, well-equipped gym, and nearby beautiful beaches for relaxation and adventure.
Choose dates to view prices
Photo gallery for Hotel Canaima
Hotel Canaima on Acapulco's sunny coastline offers genuine hospitality. Enjoy the outdoor pool, fitness center, and scenic terrace with WiFi throughout. The location is close to Condesa and Papagayo Beach, earning praise from past guests.
Reviews
6.26.2 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Gym
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking
Standard Quadruple Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Daily housekeeping
Desk
- Sleeps 4
- 2 Double Beds
View all photos for Family Triple Room, Multiple Beds
Family Triple Room, Multiple Beds
Highlights
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Daily housekeeping
- Sleeps 5
- 2 Double Beds and 1 Large Single Bed
View all photos for Deluxe Single Room
Deluxe Single Room
Highlights
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Daily housekeeping
- Sleeps 2
- 1 King Bed
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About the area
Located near the beach, Hotel Canaima is in Costera Acapulco, a neighbourhood in Acapulco. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
What's nearby
Diana the Huntress5 min walk - 0.5 km
Condesa Beach7 min walk - 0.6 km
Parque Papagayo14 min walk - 1.2 km
Papagayo Beach17 min walk - 1.5 km- Diana Galleries Mall2 min walk - 0.2 km
Getting around
- Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive
Restaurants
- Helados Santa Clara2 min walk
- Fisher's Acapulco3 min walk
- Los Tarascos1 min walk
- Mercado El Pueblito3 min walk
- Las gaviotas2 min walk
About this property
Hotel Canaima
Hotel near Condesa Beach
Close to Papagayo Beach, Hotel Canaima provides amenities, such as a terrace and a gym. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free self-parking
- A front desk safe, smoke-free property and concierge services
- Luggage storage, a TV in reception and a 24-hour front desk
Room features
All guest rooms at Hotel Canaima boast comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
- Showers and free toiletries
- 32-inch LCD TVs with digital channels
- Heating and daily housekeeping
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Things to do
- Gym
- Outdoor pool
- TV in common areas
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
- ATM
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Free toiletries
- Shower
Entertainment
- 32-inch LCD TV with digital channels
Food and drink
- Free bottled water
More
- Air conditioning
- Heating
Policies
Check-in
Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco
Frequently asked questions
Does Hotel Canaima have a pool?
Yes, this property has an outdoor pool.
Is Hotel Canaima pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Canaima?
Self-parking is free at this property.
What time is check-in at Hotel Canaima?
Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Hotel Canaima?
Checkout is at noon.
Where is Hotel Canaima located?
Located in Costera Acapulco, this hotel is within a 10-minute walk of Plaza Bahia and Condesa Beach. Diana Galleries Mall and Diana the Huntress are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Canaima Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
4.6
Location
6.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
10 - Excellent
1
Rating 8 - Good. 7 out of 16 reviews
8 - Good
7
Rating 6 - Okay. 3 out of 16 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 16 reviews
4 - Poor
2
Rating 2 - Terrible. 3 out of 16 reviews
2 - Terrible
3
Reviews
8/10 Good
Verified traveller
31 Jul 2019
Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Verified traveller
Stayed 1 night in Jul 2019
6/10 Okay
Fernanda
22 Jul 2019
Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Fernanda
Stayed 1 night in Jul 2019
2/10 Terrible
Verified traveller
13 Jul 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Verified traveller
Stayed 1 night in Jul 2019
8/10 Good
Verified traveller
5 Apr 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Verified traveller
Stayed 3 nights in Mar 2019
10/10 Excellent
Verified traveller
1 Apr 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Verified traveller
Stayed 2 nights in Mar 2019
8/10 Good
Verified traveller
24 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Verified traveller
Stayed 2 nights in Mar 2019
2/10 Terrible
Marcelino
25 Feb 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una desepcion
desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Marcelino
Stayed 1 night in Feb 2019
6/10 Okay
Luis
19 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Pff
El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Luis
Stayed 2 nights in Feb 2019
4/10 Poor
Verified traveller
6 Feb 2019
Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Verified traveller
Stayed 1 night in Feb 2019
2/10 Terrible
Verified traveller
4 Jan 2019
Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Verified traveller
Stayed 3 nights in Dec 2018
8/10 Good
Verified traveller
3 Jan 2019
Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Verified traveller
Stayed 1 night in Dec 2018
6/10 Okay
Verified traveller
2 Jan 2019
Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas .
Entrada descuidada
Verified traveller
Stayed 2 nights in Dec 2018
8/10 Good
Verified traveller
21 Oct 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable cerca de la playa
Excelente hotel cercano a la playa y atracciones.....
Verified traveller
Stayed 1 night in Oct 2018
4/10 Poor
Verified traveller
12 Nov 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 2 nights in Nov 2019
8/10 Good
Cristian
12 Nov 2018
Liked: Cleanliness, staff & service
Cristian
Stayed 2 nights in Nov 2018