Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
425 INDUSTRIAL DRIVE, Adrian, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 149 reviews" "
Rating 8 - Good. 16 out of 149 reviews" "
Rating 6 - Okay. 7 out of 149 reviews" "
Rating 4 - Poor. 0 out of 149 reviews" "
Rating 2 - Terrible. 5 out of 149 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raven was amazing in housekeeping and Lynette was always so friendly and inviting.
Stayed 4 nights in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in May 2024
Response from Lea - GM on 24 May 2024
Julie, what a great review. We are pleased you found us a great place to stay and thank you for sharing this with other Expedia Travelers. We hope during your next trip through Sylvania we will have the pleasure to host you again!

10/10 Excellent

darryl

Liked: Property conditions & facilities
It is new and nice
Stayed 1 night in May 2024
Response from Lea - GM on 24 May 2024
Thank you, Darryl! What a great review. We are pleased you found us new and nice! We hope to have you stay with us again often! Thank you also for the 5 out of 5 rating.

2/10 Terrible

paul

Disliked: Property conditions & facilities
Terrible beds
Stayed 1 night in May 2024
Response from Comfort Inn and Suites Management on 14 May 2024
Although we are a new property and all our beds are new, we would like to understand what you found uncomfortable about them. Please reach out to articulate your concerns - thank you for responding

10/10 Excellent

Shelby

Travelled with family
Need better fan in bathroom and brighter liights
Stayed 4 nights in Apr 2024
Response from Lea - GM on 24 May 2024
Shelby, thank you for the feedback on the Bathrooms. We appreciate your 5 out of 5 rating and for providing constructive feedback so we can improve our property. There are fans that come on with the lights but they are very quiet and we will have maintenance check your room and see if something is wrong that needs to be fixed. We are in the planning phase of bathroom renovations. We plan to start renovations in the fall which will include new backlit vanity mirrors and much more. We hope this will improve the lighting! Thank you again and we hope to host you soon!

6/10 Okay

Sara

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Nice place
Stayed 1 night in Apr 2024
Response from Lea - GM on 24 May 2024
Hi Sara, thank you for sharing with others that we have a nice property. We are sorry to see you only rated us a 3 out of 5 and would love to know how we could make that a 5 for your next stay! Please reach out to me directly if you ever need a future reservation and mention this review!

10/10 Excellent

Deborah

Stayed 1 night in Apr 2024
Response from Lea - GM on 24 May 2024
Thank you Deborah for rating us a 5 out of 5. We hope to have you stay with us again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lea - GM on 24 May 2024
Heather, thank you for your 5 out of 5 score. We appreciate you taking the time to rate your perfect stay! We hope to have you stay with us again on your next trip through Sylvania!

10/10 Excellent

Alesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and extremely helpful.
Stayed 1 night in Mar 2024
Response from Lea - GM on 24 May 2024
Alesha, Thank you for sharing your experience with other Expedia Travelers. We look forward to your return!

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted upon arrival and everyone was friendly and it was very clean
Stayed 1 night in Mar 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
Kory, thank you for the perfect score and for sharing your experience with our arrival. We are pleased to provide you with the perfect service we strive for.

2/10 Terrible

STEPHANIE

Stayed 5 nights in Feb 2024
Response from Comfort Inn and Suites Management on 6 Mar 2024
We apologize you were not happy with your stay; this certainly is not our usual delivery of execptional guest services as indicative in previous reviews. Please reach out to us with details of your stay so that we can address your concerns.

10/10 Excellent

deanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were pristine.
Stayed 1 night in Feb 2024
Response from Comfort Inn and Suites Management on 6 Mar 2024
Thank you! We are happy you enjoyed your stay!

10/10 Excellent

MY NamE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was very clean
Stayed 2 nights in Feb 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
We are pleased you had a perfect stay. We also want to thank you for sharing with other travelers how clean your stay was.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
Thank you, Hotels.com traveler, for providing us with a 10 out of 10 stars!

10/10 Excellent

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right outside of Adrian. I was surprised you don't have any of the Adrian sports on any of the TV's in the lounge area.
Stayed 1 night in Feb 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
Kimberlee, thank you, for taking the time to rate your stay and share your feedback!

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
Brad, thank you for rating your stay a 10 out of 10. We hope to have you stay with us again soon!

10/10 Excellent

Linell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, close to Universiry, veryclean and quiet.
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management on 25 Mar 2024
Linell, we are pleased we provided you with an excellent stay while visiting the University. We are pleased your stay was quiet and clean and thank you for sharing your experience with other travelers!

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The room temp was set and could not be adjusted. I was hot all night so had great difficulty sleeping. To make matters worse, my room backed up to a parking lot with several street lamps. There was only a very thin shade in my room that did nothing to block out the light. When I tried to call to get assistance, no one answered or responded. The bathroom looked like it hadn’t been cleaned. There were no other cars in the parking lot, making me feel like I was the only customer in the building! Quite creepy! Now I can see why no one else was here!
Stayed 1 night in Dec 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
We appreciate your feedback and have researched your concerns.Your room was checked after your departure and the room was quite cool at 68 degrees. There is a black out shade behind the privacy shade in all rooms; you did not have the black out shade engaged. We do not have any record of you calling the front desk with your concerns; we would of happily either moved you to a new room or offered a credit to address your issues. Thank you for your comments; we look forward to properly hosting you in the future.

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you! We appreciate you...please come back soon!

10/10 Excellent

Nanine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful, welcoming staff. Comfortable room. Needed a bar in the shower for safely tho.
Stayed 3 nights in Dec 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you! We appreciate your feedback and look forward to hosting you again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you for your high rating! We appreciate you!!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the breakfast. Breakfast needed to have had more choices. Also kept up a bit better for the rotating people.
Stayed 2 nights in Nov 2023

8/10 Good

Megan

Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the weekend and really enjoyed the pool. The breakfast buffet had plenty of choices and changed each day. Super friendly staff.
Stayed 2 nights in Dec 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you! We appreciate you staying with us!

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was one of the best we have ever stayed at. Very clean, nice staff. Would have given 5 stars, except the shower had very low water pressure.
Stayed 1 night in Nov 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
We appreciate that very much - thank you for staying with us! Please come back soon

10/10 Excellent

Emily

Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Yvette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again!!
Room was very spacious and clean.
Stayed 2 nights in Nov 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you so much...we look forward to hosting you again!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay for the night.
Stayed 1 night in Nov 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you! We enjoyed hosting you and look forward to welcoming you back soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Comfort Inn and Suites Management on 19 Dec 2023
Thank you! We are so glad you enjoyed your stay!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting SC
Great location
Stayed 1 night in Oct 2023
Response from -Lea on 3 Nov 2023
Thanks for staying with us and we are pleased you enjoyed our location!!

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS HOTEL IS PERFECT!!!
Stayed 1 night in Oct 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you so much! We appreciate you and look forward to welcoming you back soon!

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lea on 3 Nov 2023
Jarrod, thank you for the perfect ranking! We hope to host you back in the near future.

10/10 Excellent

Bobbie, Hudsonville

Liked: Cleanliness, staff & service, property conditions & facilities
It looks fairly new. Everything went great. Very clean. The only thing is the lights in the bathroom is a bit dim for us. There was also a humming noise the whole night. Tv humming
Stayed 1 night in Oct 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
We are pleased you enjoyed your stay - thank you for staying with us

10/10 Excellent

Francis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was awesome.
Stayed 1 night in Oct 2023

10/10 Excellent

Iqbal

Travelled with family
Nice, clean, very new property. Well maintained. Friendly staff. Young lady at the front desk was nice, friendly and helpful. During breakfast, a young lady named Amanda offered to cook some Turkey sausage for us. That was very nice of her. One request, see if you can install a small safe in each room. That would be great. Would look forward to stay there again during my next meeting in Adrian.
Stayed 3 nights in Oct 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you for such a great review; we do have guest safes at the front desk....upon your return stay with us please inquiry about using one, we'd be happy to accommodate you!

10/10 Excellent

Linda, ANTELOPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to watch our Adrian College student play softball and take part in Family Weekend. Super convenient for activities at the college and an easy drive to restaurants a d stores
Stayed 4 nights in Sep 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you! We appreciate you and look forward to welcoming you back!

8/10 Good

Nicole

Stayed 1 night in Sep 2023

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area
Brand new and perfect in every way. The nicest comfort inn I have ever stayed in!!
Stayed 1 night in Sep 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you so much! We appreciate your feedback!

10/10 Excellent

Deana

Stayed 1 night in Sep 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you! We appreciate your positive rating!

10/10 Excellent

Meghan

Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable expetience
Stayed 1 night in Sep 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
We are so pleased you enjoyed your stay - please stay with us again!

10/10 Excellent

Scott

Stayed 1 night in Sep 2023
Response from Comfort Inn and Suites Management on 3 Nov 2023
Thank you for such positive ratings! We appreciate you!

10/10 Excellent

Anissa, San Antonio

Liked: Cleanliness
CLEAN hotel. Staff and breakfast were excellent!
Stayed 6 nights in Aug 2023

6/10 Okay

Janice

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lobby had nice welcome feel
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Very clean. Friendly staff.
Stayed 1 night in Aug 2023