The front desk person was AMAZING! This review is NOT about her at all. My problem was with the room, and I was charged $20.00 more than I agreed to. Expedia quoted me one price, and then I was charged another. The bathroom was horrible. There were rings of dirt along the sides and bottom of the tub, as well as very curly hairs at the bottom; even the shower liner was dirty. Yet, the housekeeping had the audacity to stage the shower liner (cloth) and linen as if they were clean. The linen had long dark hair all in it (towels and washcloth). The mirror was very dirty. The Kleenex holder had a lot of white, dried fluid and other unidentified stuff all over it. The bathroom floor hadn't been swept or mopped. It appears the toilet was cleaned, but the toilet seat had a large crack that went almost completely through it. I booked this room to use my OneKey money and give my husband a brief weekend getaway. I am really disappointed. We were tired and did not want to take everything out of the room to move into another room. We just did not have it in us to deal with that. It was only one night, and we had both showered thoroughly at home before getting off work. So, we just decided to be happy that the bed was clean and the room was at the end, away from a bunch of foot traffic.
