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Airai Water Paradise Hotel & Spa

3.5 star property
Waterfront hotel with 2 outdoor pools and 2 hot tubs

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Bar (on property)
Exterior
In-room safe, desk, soundproofing, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Spa
    Spa
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Deluxe Double Room, Ocean View

In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (Jungle View)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Courtyard View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
PO Box 8067, Airai, 96940

What's nearby

  • WCTC Shopping Center - 7 min drive
  • National Stadium - 8 min drive
  • Nikko Bay - 9 min drive
  • Palau Aquarium - 10 min drive
  • Palau Pacific Resort Beach - 22 min drive

Getting around

  • Koror (ROR-Palau Intl.) - 4 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min drive
  • ‪Canoe House - ‬7 min drive
  • ‪Elilai - ‬12 min drive
  • ‪The Taj - ‬7 min drive
  • ‪Rock Island Cafe - ‬8 min drive

About this property

Airai Water Paradise Hotel & Spa

Family-friendly hotel by the sea
At Airai Water Paradise Hotel & Spa, you can look forward to a free return airport shuttle, a marina and free water park access. Treat yourself to a body scrub, a facial or a manicure/pedicure at Rainbow Spa Cottage, the on-site spa. The on-site restaurant, Airai Restaurant, offers breakfast, lunch, dinner and al fresco dining. Enjoy on-site activities, such as scuba diving and beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A porter/bellboy, wedding services and beach umbrellas
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Balconies, fridges and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 16.5-22 for adults and USD 8.25-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Airai Restaurant

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Beach volleyball
  • Children's pool
  • Free water park access
  • Full-service spa
  • Scuba diving
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Airai Water Paradise Hotel
Water Paradise Hotel
Airai Water Paradise
Water Paradise
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Frequently asked questions

Does Airai Water Paradise Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Airai Water Paradise Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Airai Water Paradise Hotel & Spa?

Self-parking and extended parking are free at this property.

What time is check-in at Airai Water Paradise Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Airai Water Paradise Hotel & Spa?

Checkout is at noon.

Does Airai Water Paradise Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airai Water Paradise Hotel & Spa located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Etpison Museum, Long Island Park, and WCTC Shopping Center. Nikko Bay and Rock Islands are also within 6 miles (10 km).

Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 388 reviews" "
Rating 8 - Good. 167 out of 388 reviews" "
Rating 6 - Okay. 94 out of 388 reviews" "
Rating 4 - Poor. 18 out of 388 reviews" "
Rating 2 - Terrible. 18 out of 388 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

charina, SAIPAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

charina, SAIPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2024

10/10 Excellent

brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abdiel, Panama City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

8/10 Good

Robin, Honolulu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaw-Droppingly Amazing
What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Stayed 6 nights in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
A comfortable place before a flight
We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Staff & service
The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

8/10 Good

Zenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Check your data Hotels.com
The resort was fine and close to airport but communication through Hotels.com has been loaded with problems. First the chat bot was useless. Then finally reached a real person who passed me off to the "phone no. of the resort. This number did not work. Luckily the resort (upon late arrival) was understanding but Hotels.com should clean their act.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Thank you for your kind Service
Stayed 1 night in May 2023

6/10 Okay

Ellyn

Travelled with family
Liked: Staff & service, room comfort
Adequate accommodation
Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Stayed 1 night in Mar 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff beyond amazing! Helpful, friendly & always smiling! This property is being renovated & the one complaint was that they had only a few cement lounge chairs to use by the pool near the water slides & only 2 covered areas for shade. Had to go & purchase an air mattress so we could hang out by the pool & sitting or laying on concrete was not comfortable. The water slides were great fun! Pool was lovely. Water in pools was nice & warm. Rooms were nice & although they were renovating there was not a lot of noise to disrupt you when you were out enjoying the outdoors. Once renovations are done the restaurant will be functional for all meals. During our stay you got to select from the breakfast menu in advance what you’d like to have. Normally they would have a buffet breakfast but since we were the only 2 there for most of our 9 days there after our dove live aboard they had a pre ordered breakfast. They offered a free once a day shuttle into Koror but note if you go beyond a certain distance they want to charge you. We paid $15 to get to & from the hotel to the restaurant the Drop Off which we felt was a bit unfair since they had burgers & pizza that they could get for lunch & suppers. 9 days of that limited menu was not going to work for us so we got them to take us in to Koror where we walked & had them pick us up at a specified restaurant at a specified time. After letting them know we were not happy about the charge they stopped charging us. A great place to relax
Stayed 9 nights in Jan 2023

10/10 Excellent

John

Great swimming pools Convenient airport transfers. Good value for the price
Stayed 3 nights in Jan 2023

8/10 Good

John

Business traveller
Liked: Staff & service
Great service oriented staff
Stayed 3 nights in Jan 2023

4/10 Poor

MARY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in the middle of a remodel and it looked shabby. my ocean view was blocked by scaffolding and a man working outside my room. The restaurant was closed and I think we may have been the only guests there. The staff were absolutely fabulous but the facilities were in shambles
Stayed 1 night in Jan 2023

4/10 Poor

Joy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

10/10 Excellent

George, Potter Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return
Stayed 1 night in Dec 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous owners! Very friendly!!
Stayed 1 night in Aug 2022

10/10 Excellent

Demian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was outstanding during my stay, and I highly recommend this hotel. In my case, I arrived during construction after a major storm. Rather than being inconvenienced by this, the hotel manager and team made every effort to help me with breakfast arrangements, diving arrangements, advance notice of repairs, and shuttle transport to and from town. I wasn’t considering another trip to Palau, but the quality hospitality here and their willingness to help has changed my mind. When traveling around the Pacific, some patience is useful as transport, infrastructure, and services are frequently less than ideal. It is a treat when none of this matters thanks to a good hospitality staff like the team at the Airai.
Stayed 4 nights in Aug 2022

4/10 Poor

roger

Disliked: Property conditions & facilities
Disappointed
I stayed at this hotel just one day. The place may have been nice at one time but was well past it’s prime. They had water park facilities but they weren’t functioning, however the pool was open. The restaurant and bar were both closed. Not sure if this was related to the Covid virus but other hotels did have dining options open. Room was spartan and well aged. WiFi only available in the lobby. I would not go there again.
Stayed 1 night in Jan 2022