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Reviews of Villa Gallici Hôtel & Spa

5 out of 5
Villa Gallici Hôtel & Spa
18 avenue de la Violette, Aix-en-Provence, Bouches-du-Rhone

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 123 reviews" "
Rating 8 - Good. 21 out of 123 reviews" "
Rating 6 - Okay. 6 out of 123 reviews" "
Rating 4 - Poor. 1 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adam, Myrtle Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, excellent food. Look forward to returning.
Stayed 2 nights in Sep 2023

6/10 Okay

Cara

Stayed 2 nights in Sep 2023

10/10 Excellent

Jeremy, Lake in the Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the amazing beauty and charm of this place, the staff really made this place amazing. They went above and beyond to make our stay special.
Stayed 2 nights in Aug 2023

10/10 Excellent

Despina

Stayed 1 night in Aug 2023

6/10 Okay

Yiannis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Smoke smell
Unacceptable for the room of a 5 star hotel to stink of smoke. And it was not accidental. It smelled every day. Some staff members smoked somewhere and the smoke made it to the room. The hotel made it up with a free dinner etc but that doesn’t fix the room
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely, the staff extremely friendly and helpful. We had a gastronomique experience at the restaurant which was fabulous.
Stayed 2 nights in Jun 2023

10/10 Excellent

Canan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great service, great location.
Stayed 1 night in May 2023

10/10 Excellent

Warqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is amazing, each room has its own design. Staff very helpful and friendly
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered Oasis
Amazing-close to town but removed enough to feel like an oasis. Kind, friendly service that made you feel taken care of. All the little details were great-we were upgraded on arrival, got a welcome snack both at check in and in the room. The fresh flowers everywhere were beautiful and the complimentary tea was one of our favorite memories from our trip. Given the partnership with a perfumer, might be hard for folks sensitive to smells but, I thought it was a nice effect.
Stayed 2 nights in Aug 2022

10/10 Excellent

galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world immersion.
Stayed 2 nights in Sep 2022

10/10 Excellent

Michelle, NORTH WALES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Having experienced the Picasso villa, we felt like there was no one around us, private pool was icing on top.
Stayed 2 nights in Aug 2022

10/10 Excellent

Meirav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept, service is excellent. Food was exceptional, the pool is warm, wonderful experience
Stayed 2 nights in Jul 2022

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2022

4/10 Poor

Judith

Travelled with family
Liked: Cleanliness, amenities
Beautiful property, elegantly furnished. Too many steps. Some rooms have bathrooms on one level and Bedroom on the other with 20 steps. There is plenty of staff but they are not efficient, Sat at breakfast for 20 minutes and no one came to ask us if we wanted coffee. There were a total of 4 other guests on the terrace and 2 staff, both setting tables no on would ever use. Had to ask twice for service. First waiter disappeared and second was rude. We left. Not what you expect for 37 euros a person in a 5 star resort. Twice turn down service was between 10:20-10:35 after we returned from town. Way overpriced. Honestly, not worth the expense
Stayed 4 nights in Jul 2022

6/10 Okay

Saskia

Travelled with partner
Liked: Cleanliness
We had great expectations for this historic hotel, but found it located in a dull residential area, and lacking in many other ways. The junior suite was truly expensive, but very poorly laid out, with a surfeit of rickety tables and chairs, and every surface covered with knick knacks. The room and closet was wholly insufficient for our luggage. Bathroom was unimpresive and impractical - not even a single hook for a towel near the shower. Another major problem was the lack of a functioning, modern AC system. After one uncomfortable night, we were offered a tiny fan to cool our room. The "included" breakfast was substandard. We sat down and had to ask three times for coffee. Poached eggs arrived as we were ready to leave the dining room. On the second day of our stay we chose to go elsewhere for breakfast. Just not worth the expense and the high ratings do not reflect our experience at all. age
Stayed 2 nights in Jul 2022

10/10 Excellent

John, Scottsdale

Stayed 3 nights in Jun 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Mary

Stayed 1 night in Apr 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place. It isn’t a stay it is an experience to be treasured. The details were exquisite- the scent of lavender, the sweet treats upon arrival, rose petals during turn down- were a part of the magic. The dining, the grounds, the spa, and the rooms were all fantastic.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert B.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and beautiful Enchanted hotel In the magical city of Aix En Provence. Not inexpensive— but no detail is overlooked here. Every piece of food and even every cup of coffee is served with such care. fresh flowers and manicured gardens, beautiful decor throughout. Heated pool and jacuzzi. All of it Immaculate. Friendly smart helpful staff who will entertain your attempt at french but who mostly all speak English for when you get stuck. An all around high class resort, for me (3 extended stays here) the crown jewel of the south of France, and always an unforgettable experience.
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
The property is beautiful and is the best part of visiting this hotel. Stunning landscaping and sculptures. The outdoor dining was also quite lovely. The rooms are a little dated with very little storage space, but overall a great experience within walking distance to a charming town center.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, would highly recommend; breakfast was excellent
Stayed 1 night in Oct 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an outstanding property in a town , that has become a ill to commercial for Provence
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel but lacking a personality. Poor television in room . Great pool
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Directeur Laurent Mounet was very considerate and concerned about our happiness. It is a beautiful hotel ... very elegant. The staff were very friendly. I highly recommend it.
Stayed 2 nights in Jul 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa Gallici
All was excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European charm with excellent service
We really enjoyed our stay at Villa Gallici. The Hotel is really beautiful and has so much European charm. Our room had two floors with the bed on one and the bathroom located up a small flight of stairs - it was a really cute room! The service at the hotel was excellent, the staff were helpful and friendly. They helped us find a boat trip on Cassis and recommended places to go. We had one dinner at the restaurant hotel which I’d highly recommend, the food is terrific! We stayed here during a major heatwave in Europe and it was really hot in Aix en Provence, usually in the older hotels you aren’t sure if the air conditioning will work well but Villa Gallici’s did! We were very thankful for a good nights rest in a cool room.
Stayed 2 nights in Jun 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Villa was nothing short of magical. From the superb staff to the meals and pool/spa our stay was very memorable.
Stayed 2 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was amazing.Pool was heated.Beautiful property.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay but not worth the money. Spa needs far more facilities to be labelled a ‘spa’ hotel.
Stayed 1 night in Oct 2018

6/10 Okay

Hing Yan

Average service in a splendid Italian villa
The hotel itself is very nice and Italian and well preserved However the service in the restaurant is not up to 5 stars standard . Waiters couldn’t remember things we ordered and items are overpriced
Stayed 1 night in Aug 2018

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Aix
Room was extremely small and shower did not drain, other than that it was a marvelous hotel!
Stayed 1 night in Aug 2018

6/10 Okay

John, Naples FL

Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed here several times and were not pleased. The staff was not together. We arrived and no one greeted us. We parked our selves and wandered into the lobby when a staff member finally acknowledged us. The dinner service was poor and haphazard. Food and facilities were great and we love the garden, but management needs to review the service To expensive for the service. Not sure we would stay here again.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful! The grounds are exquisite.
Stayed 2 nights in May 2018

10/10 Excellent

Patty, san francisco ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lap of luxury in Aix-en-Provence
Very friendly and helpful staff. Upgraded us to a beautiful junior suite with terrace that opened to their lovely sculpture garden. Peaceful location but just a short walk to restaurants , sightseeing and shopping. Hope to return and enjoy during warmer season
Stayed 1 night in Feb 2018

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A work of art!
The hotel is luxury without the pomp and circumstance! The welcoming staff made you feel right at home. Great location near the center of Aix. Parking located right in front of the hotel. Highly recommend breakfast and dinner at the hotel. Our room had a balcony overlooking the pool, with a fabulous view of Aix. Everything was perfect! Sad to have left, and we can't wait to stay again!
Stayed 1 night in Nov 2017

10/10 Excellent

MANUEL E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
This is the most beautiful hotel
Stayed 3 nights in Nov 2017

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is an incredible hotel, the service is second to none and the room was stunning. Everything about the hotel was very impressive. Loved every minute.
Stayed 4 nights in Oct 2017

10/10 Excellent

sam, milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place in Provence
Excellent service Great Breakfast buffet The lavender smell was memorable
Stayed 4 nights in Oct 2017