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"Excellent hotel with great views, lovely staff"

"Room was spotless and comfortable. All needed amenities were available . Also the staff was very friendly and the early evening wine tasting was fun only 500 yen. Location perfect .. just a little walk from the train station. "

"So many amenities and the hot springs are the only one in the vicinity. Rooms are larger and clean. "

"Clean, large room. Nice details and style. Good breakfast."

"Views from room was wonderful "

"We enjoyed our stay. Great location and the room was really spacious. Lots of free snacks for the guests and we loved complementary croissants for breakfast. "

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "

"Excellent value, my stay included very good Japanese breakfat and parking. What I like about it is the Japanese spa with sauna. Keep in mind that men and women have separate spa. "

"Big room and good location though it's clean the hotel itself is outdated. It needs renovation "