I'm still waiting to hear back from the manager in regarding No AC in 109 and the bugs found in 103. I was promised a email but still no response and I have photos to show for it
Patrice
2025 年 7 月入住 1 晚
8/10 还可以
Thomathy
与家人出行
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Property was very nice
Thomathy
2025 年 6 月入住 2 晚
2/10 糟糕
amy
与家人出行, 团体旅客
2025 年 5 月 18 日
不满意:员工和服务、服务设施、住宿条件和设施
the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad
it it & give me my
money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all
you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle
amy
2025 年 5 月入住 2 晚
8/10 还可以
Antoinette,Washington
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Did not like the breakfast everything else was fine.
Antoinette
2025 年 5 月入住 2 晚
4/10 很差
Shawn
2025 年 4 月 2 日
Shawn
2025 年 3 月入住 1 晚
4/10 很差
Sherry
与家人出行
2025 年 3 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The side door to the property wasn’t locked.The floors in my room were dirty.The bath tub was dirty.Trash outside not emptied and trash on ground.The phone in the room wasn’t plugged in and when I went to plug it in I found ants up against the wall.
Sherry
2025 年 3 月入住 1 晚
4/10 很差
Ashley
与家人出行
2025 年 3 月 17 日
满意:员工和服务
不满意:清洁度
The floors in our room were sticky and left our socks black. The bathroom smelled of mildew and the faucet was coming apart. The window in our room would not lock and everytime someone walked down the hall our door shook like someone was trying to open it.
Ashley
2025 年 3 月入住 2 晚
10/10 超赞
David Lynn
商务旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was awesome from getting me there when I got lost in town to knocking on my door for my wake up call because it wouldn't go through on their end.
Only negative was shower head adjustment didn't work only pulsate, put it on anything else and it sprayed everywhere. It was so late I reported it in the morning and they advised they would have someone look at it.
I would stay there again.
David Lynn
2025 年 3 月入住 1 晚
10/10 超赞
Karen
与家人出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were exceptional!
Karen
2025 年 2 月入住 4 晚
10/10 超赞
Wilmer
2025 年 2 月 24 日
Wilmer
2025 年 2 月入住 1 晚
2/10 糟糕
Ahmed
与家人出行, 带宠物出行, 团体旅客
2024 年 12 月 10 日
Property advertised that it was Pet Friendly on website but when I arrived I was told it did not except pets. I had booked and paid for 4 rooms with Travelocity. I have not received a refund. NEVER AGAIN!! BAD BUSINESS PRACTICES.
Ahmed
2024 年 11 月入住 3 晚
10/10 超赞
John
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Newly remodeled
Great shape
Great price
John
2024 年 11 月入住 2 晚
10/10 超赞
David
与家人出行
2024 年 10 月 19 日
不满意:住宿条件和设施,服务设施
The bathtub faucet leaked extremely bad, I noticed it wasn't entirely screw in. Once I screwed it in, The leaking stopped. No coffee maker in the room.
David
2024 年 10 月入住 3 晚
6/10 一般
Kathryne
2024 年 10 月 13 日
满意:清洁度、员工和服务、服务设施
Shower set-up was awkward. Broken window in room with blue tape on cracks. Ice machine broken all week on 1st floor.
Kathryne
2024 年 10 月入住 7 晚
4/10 很差
Takeethia
与家人出行
2024 年 9 月 14 日
The description of the room wasn’t accurate they need to upgrade
Takeethia
2024 年 9 月入住 1 晚
8/10 还可以
Gage
2024 年 9 月 6 日
Gage
2024 年 8 月入住 3 晚
10/10 超赞
Jordan
与家人出行, 商务旅客
2024 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have used this property several times with no issues. It is a good stay every stay.
Jordan
2024 年 8 月入住 4 晚
8/10 还可以
Jennette
2024 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Jennette
2024 年 8 月入住 1 晚
4/10 很差
Whitney
与家人出行
2024 年 8 月 9 日
满意:客房舒适度
不满意:清洁度、员工和服务、住宿条件和设施
They didn’t disclose renovations at time of bookin
They are renovating. That WAS NOT disclosed when I booked or I abound not have booked! There were painted splotches all over, drop cloth/papers in the foyer, odd furniture in odd places, large boxes in the front and foyer.
Just not a nice setting.
Whitney
2024 年 8 月入住 1 晚
8/10 还可以
Rebecca,Myrtle Beach
与家人出行, 带宠物出行
2024 年 8 月 3 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
If you’re looking for pet friendly or working indoor pool, look elsewhere! The description is not accurate on Expedia, they do not allow pets and the pool is currently under construction! The staff made the situation right and we stayed in a freshly renovated room! Very clean! Once the construction is finished this hotel will surely be a 5/5!!! Thanks Lori!
Rebecca
2024 年 8 月入住 1 晚
8/10 还可以
Marion
2024 年 8 月 2 日
满意:员工和服务,清洁度
Marion
2024 年 5 月入住 2 晚
6/10 一般
Magda
2024 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Magda
2024 年 7 月入住 1 晚
8/10 还可以
John
与配偶出行
2024 年 7 月 20 日
满意:服务设施
It’s being remodeled and has a chance of being great but it’s not yet and not much convenient parking.