Alcalá Hotel with Pool

"Super la experiencia. "

"My only complaint was the air conditioning at night, not cold enough. I called the technician twice, and he seemed like not wanting to accept the fact that it was not blowing cold air and just give me excuses to the point that I asked him to leave. I did not complain to the front desk nor to the staff cause that’s not my style, but I expected better from the staff and the technicians of the air conditioning. Other than that everyone else was amazing."

"Lo unico bueno la comida , mala atencion en la parte de alfrente , compramos el paquete con expedia y nos toco volver a pagar , despues de terminar ls estadia tuvimos que llamar a expedia para que uno de los dos nos regresaran el dinero y la respuesta fue que debiamos tener una cuenta en bancolombia para hacer la transferencia mas rapida , yo la tenia pero la persona que hizo el pago es de cansda y yo tuve que comprar dollares y enviarselos a el"

"Front desk wss good, hotel was great dinner snd bar service snd overall food and beverage staff was not good"

"They fixed me my breakfast exactly the way I want it"