Alden Hotel with Pool

"No restaurant for breakfast. Pool outdoors has half of the paint chipped off. I had to request room service after a please clean room on the door for 9 hours. No security at the hotel, people in swim suits in the lounge areas eating pizza on a plush sofa. Game room not attended by staff, guests moving furniture and kids doing cartwheels. "

"I could not have been happier!!"

"Booked 2 rooms but they only let me check into 1 and did not receive any discount or refund. Staff was rude and unprofessional."

"Room was not very clean. There was someone else’s shirt in a corner, hair on the bed, and the bathroom drain was extremely slow to drain. "

"I arrived late, front desk was very accommodating. We asked for suggestions to get pizza since the restaurant was closing. The front desk told us to go talk to them. Kitchen was closing in 5 minutes but they made our pizza and wings without any complaints. Food was hot and delicious. This resort has wonderful views of the Bay, friendly staff and great food… "

"Front Desk Staff Was Very Friendly, Helpful And Accommodating. "

"Love this place, clean rooms, great pool and hot tub, very friendly and helpful staff. Close to downtown Traverse City. Very good continental breakfast. Beautiful sandy beach on Grand Traverse Bay,with great views. "

"Great rooms and my group chose here for park and fly services."

"We had a pleasant stay at Sugar Beach Resort Hotel. The staff were very welcoming, and we enjoyed the pool area and the small arcade, which kept the kids entertained. While the breakfast box was adequate, we felt it could have been more substantial. We did notice that the rooms and the hotel itself are a bit dated, but the location right on the beach is truly outstanding and makes up for it."