2/10 糟糕
真实旅客
2024年04月12日
不满意:清洁度
Great location but 11 days pungent stench and the lack of a solution
Prior to our reservation, we asked specifically about the sewer-problem the previous review told about, owner told us that it was solved. This was not the case. Eleven days in nasty smell in the central bathroom. The local help of Alex was kind and fast, but there was no quick solution possible.The owner offered us 2 extra nights, on which we passed because of our flight (and smell), and asked instead for financial compensation, which she denied. We mentioned smell of gas as well as smell of shortcircuit in the old dishwasher, better safe than sorry, and there were some other minor issues, but this was all labeled as deplorable complaining, the communication with Elisete was very unkind. Therefore, because of the lack of empathy and disservice, we did not enjoy our stay as much as hoped.
真实旅客
2023 年 5 月入住 10 晚