Best Western Alma hotels

"We were shown to rooms that were not clean. After the second room, we had to find another place to stay and we asked for a refund which never went through. The stairs, blinds and mirrors were filthy with thick layers of dust. This place is clearly not cleaned properly; I would stay away. "

"Great location. Very nice!"

"The staff, I'm referring to the front desk only; nice and professional, but the rooms were dirty and smelly, there was trash all over the hallways, and the breakfast was terrible—nothing but milk and cereal. I won't be going back to that place."

"You could tell that EVERYONE took pride in their work! Staff was very friendly and always mentioned to let them know if we ever needed anything. Great customer service!"

"This was clean, efficient hotel, conveniently located near a great coffee shop, Radina's, and the reason I was there-a funeral. I would recommend this place for a future stay. "

"Pretty disappointed. Their pool was out of commission yesterday and they did not stipulate that when making the reservation nor when I checked in. I had to ask about it. I would have absolutely stayed at another one of the 10+ hotels so our girls could have swam. (They were extremely disappointed !) This has always been our #1 choice in Manhattan but will reconsider it from now on. Plus, I don’t recall them EVER charging $15.00 to park at the hotel before. No free breakfast and the Starbucks across the street has closed. Room was clean. Shower leaked into the bathroom. Bed was comfy. Tons of pillows. Good location to campus. "

"My room was pleasant and clean, with everything in good working order. However the refrigerator was ran very loudly."

"Great stay. Get the breakfast voucher. Staffcwas top notch."

"Sad there was no hot tub, but would definitely stay again if came back into town. "