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Hotel Otrar
4.0 star property

Central hotel connected to a shopping centre in Almaty with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Otrar

Photo gallery for Hotel Otrar

Interior
Premium bedding, minibar, in-room safe, soundproofing
Free daily buffet breakfast
Bathroom
Sauna

Overview of Hotel Otrar

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is HK$480
Price available on 2024/04/19

Check out the area

Map
Gogolya Street 73, Almaty, 050002
  • Popular LocationPanfilov Park8 min walk
  • Popular LocationZenkov Cathedral12 min walk
  • Popular LocationMEGA Park3 min drive
  • AirportAlmaty (ALA-Almaty Intl.)27 min drive
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Room options

View all photos for Business Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 149 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Private bathroom
  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 449 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 149 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, soundproofing

Presidential Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
2 bedrooms
Premium bedding
Private bathroom
  • 1321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Double Room

Premium bedding, minibar, in-room safe, soundproofing

Business Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 149 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 149 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Single Room

Premium bedding, minibar, in-room safe, soundproofing

Business Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 149 sq ft
  • Sleeps 1
  • 1 Single Bed

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The price is HK$566
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HK$644 total
includes taxes & fees
2 May - 3 May
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About the area

Almaty

Located in Medeu District neighbourhood, Hotel Otrar is connected to a shopping centre. Almaty Opera House and Presidential Palace are local landmarks, and some of the area's activities can be experienced at Central Park of Culture and Leisure and Kok Tobe Cable Car. Museum of Kazakh Musical Instruments and Aqua Park are also worth visiting.
Visit our Almaty travel guideOpens in a new window

What's nearby

  • 28 Panfilov Heroes Memorial Park - 6 min walk
  • Panfilov Park - 8 min walk
  • Zenkov Cathedral - 12 min walk
  • MEGA Park - 3 min drive
  • Almaty Opera House - 4 min drive

Getting around

  • Almaty Station - 10 min drive
  • Almaly - 18 min walk
  • Almaty (ALA-Almaty Intl.) - 27 min drive

Restaurants

  • Bowler Coffee Roasters - 7 min walk
  • Hoper’s Craft Beer & Grill Bar - 4 min walk
  • Lanzhou - 6 min walk
  • Çiçek Мангал - 3 min walk
  • Starbucks - 5 min walk

About this property

Hotel Otrar

Upscale hotel located in Medeu District
A free breakfast buffet, a nightclub and a terrace are just a few of the amenities provided at Hotel Otrar. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
Additional perks include:
  • An indoor pool
  • A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
  • A front desk safe, a reception hall and a lift
  • Meeting rooms, tour/ticket information and concierge services
Room features
All 161 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height worktop and sink

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Minibar
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for KZT 7000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 23000 per person (return)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Clothing is optional at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 6 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Property is also known as

Hotel Otrar Hotel
Hotel Otrar Almaty
Hotel Otrar Hotel Almaty

Frequently asked questions

Does Hotel Otrar have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Otrar?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Otrar on 19 Apr 2024 start from HK$480.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Otrar pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Otrar?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Hotel Otrar?

Checkout is at noon.

Does Hotel Otrar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 23000 per person applies.

Where is Hotel Otrar located?

Located in Medeu District, this hotel is within a 10-minute walk of 28 Panfilov Heroes Memorial Park, Almaty Cathedral and Museum of Kazakh Musical Instruments. Zenkov Cathedral and Central Park of Culture and Leisure are also within 1 mile (2 km). Almaly is 18 minutes by foot and Almaty Station is 28 minutes.

Hotel Otrar Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Business traveller
Liked: Amenities
Stayed 3 nights in Sep 2023

10/10 Excellent

Khwaja

Liked: Property conditions & facilities
safe and good
Stayed 4 nights in Aug 2023

10/10 Excellent

Pavel, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 8 nights in Apr 2023

6/10 Okay

MUHAMMAD

Stayed 4 nights in Oct 2022

8/10 Good

Raj Kishor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel located in the heart of the city.
Stayed 3 nights in Oct 2021

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
Stayed 4 nights in Jul 2018

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service
Going to have to pay double
We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.

4/10 Poor

Genaro II

Disliked: Staff & service, property conditions & facilities, room comfort
Very old hotel, nice location but expensive pickup
The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
Stayed 1 night in Nov 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel and locale
Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function.
Stayed 1 night in Aug 2017