Hotel Otrar

Property class: 4

Choose dates to view prices

Take advantage of a free breakfast buffet, a nightclub and a terrace at Hotel Otrar. For some rest and relaxation, visit the sauna or the steam room. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Twin Room

  • 149 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

Standard Single Room

  • 149 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room

A hotel room with a bed, a desk with a computer, a chair, a small table with a vase, and a window with curtains.

Business Double Room

  • 149 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Single Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Business Single Room

  • 149 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Twin Room

A hotel room with two beds, a desk with a television, and a window with curtains.

Business Twin Room

  • 149 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a window with curtains.

Junior Suite

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A bedroom with a large bed, a nightstand, a dresser, and a window with curtains.

Suite

  • 449 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms

A bedroom with a large bed, two nightstands, a painting on the wall, and a door on the right.

Presidential Suite, 2 Bedrooms

  • 1321 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Medeu District neighbourhood, Hotel Otrar is connected to a shopping centre. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's activities can be experienced at Shymbulak Ski Resort and Central Park of Culture and Leisure. Museum of Kazakh Musical Instruments and Aqua Park are also worth visiting. Visit our Almaty travel guide
Map
Gogolya Street 73, Almaty, 050002

What's nearby

  • A snow-covered building with ornate domes and a central dome, surrounded by trees.
    28 Panfilov Heroes Memorial Park
    2 min walk - 0.2 km
  • A colorful church with multiple domes and a green roof, surrounded by trees and red flowers.
    Almaty Cathedral
    3 min walk - 0.3 km
  • Green Bazaar
    3 min walk - 0.3 km
  • Panfilov Park
    5 min walk - 0.5 km
  • Zenkov Cathedral
    12 min walk - 1.1 km

Getting around

  • Almaty Station
    10 min drive
  • Almaly
    17 min walk
  • Almaty (ALA-Almaty Intl.)
    29 min drive

Restaurants

  • Kulikov
    6 min walk
  • Bellissimo Pizza
    4 min walk
  • Lanzhou
    5 min walk
  • Starbucks
    5 min walk
  • Coffee Original
    4 min walk

About this property

Hotel Otrar

  • Upscale hotel located in Medeu District
  • A free breakfast buffet, a nightclub and a terrace are just a few of the amenities provided at Hotel Otrar. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
  • Additional perks include:
    • An indoor pool
    • A round-trip airport shuttle (surcharge), a lift and 1 meeting room
    • Tour/ticket information, a front desk safe and concierge services
    • A reception hall, free newspapers and a 24-hour front desk
  • Room features
  • All 161 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • TVs with premium channels
    • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.8 out of 10, Excellent, 87 reviews
The price is HK$614
HK$712 total
includes taxes & fees
26 Oct - 27 Oct
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Frequently asked questions

Does Hotel Otrar have a pool?

Yes, this property has an indoor pool.

Is Hotel Otrar pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Otrar?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Hotel Otrar?

Checkout is at noon.

Does Hotel Otrar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 23000 per person applies.

Where is Hotel Otrar located?

Located in Medeu District, this hotel is within a 10-minute walk of 28 Panfilov Heroes Memorial Park, Almaty Cathedral and Green Bazaar. Museum of Kazakh Musical Instruments and Zenkov Cathedral are also within 15 minutes. Almaly is 17 minutes by foot and Almaty Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Otrar Reviews

6.8

7.0

Cleanliness

8.0

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 6 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 8 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
safe and good
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Really hard beds but the staff was nice

The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

記載事項と異なる点多々あり。

記載のプールは存在しません。期待してわざわざ水着とそれ用のタオルやゴーグルまで購入したのにガッカリ。また3泊の滞在中清掃やタオル交換は一度もなかった。記載の空港迎えも無し。滞在中何度もレセプションが鳴る電話を無視している様を見てしまった。そりゃホテルズドットコムに掛けて貰っても繋がらないし、あの感じだとメールにも返信しないよね。加えて記載の観光チケット手配も無し。目の前の公園内の心許無い観光案内所に到着後縋るしかない。だが此処で紹介して戴いた所からチャリン渓谷や多ンガリに行く事が出来た。立地は最高。美しいゼンコフ教会を気軽に何度も訪ねてしまった。
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si lo escoges te arrepentirás

El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora esta totalmente desfasado. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal
Apenas se hay sitio para sentarse en el inodoro
La dejadez y decadencia está en todos los detalles.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si lo escoges te arrepentirás

El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal
Apenas se hay sitio para sentarse en el inodoro
La taza se movía y el aspecto con chorrones marrones era de dejadez
No se preocupan ni de poner bien la luz del espejo que la tienen caída. Así todo el hotel
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft.
Straßenseite - Blick aus der 5. Etage. Etwas lauter - aber der Blick entschädigt.
Stayed 9 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Не рекомендую

Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды.
Завтраки вполне вкусные
Это чистый !!
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パンフィロフ公園すぐ近くのホテル

パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。ｺｸﾄﾍﾞﾊﾟｰｸへのﾛｰﾌﾟｳｪｲ乗り場までも何とか歩いていけました。空港までのタクシーも1800ﾃﾝｹﾞぐらいで手配もしてくれました。
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편

호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다.
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel located in the heart of the city.
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のビュッフェの内容が充実しています．
Stayed 7 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort
Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe
Stayed 9 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Hübsches Hotel mit freundlichem Team!

Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten
Stayed 12 nights in Sep 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
Stayed 4 nights in Jul 2018
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

Going to have to pay double

We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in the past

An old sober style hotel with precious wood furniture but Just at the Center of the City nearby the Bazar
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Very old hotel, nice location but expensive pickup

The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel and locale

Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function.
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

整體感覺偏舊，整潔度一般，夏季入住，冷氣不足；用餐地方設計有特色，如蒙古包。
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Friendly, helpful staff in a convenient location.

Friendly, helpful staff. Location convenient for Metro, shopping and restaurants. My room had a nice view of the mountains.
Stayed 3 nights in Jul 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotelli nähnyt parhaat päivänsä, mutta menettelee

Neukku-aikaan rakennettu hotelli, jolle ei ole varmaan tehty mitään parannuksia valmistumisen jälkeen. Henkilökunta oli avuliasta. Aamiaishuone/ravintolasali oli todella upea, mutta tarjonta todella kehno.
Stayed 4 nights in Jun 2017
Verified review

6/10 Okay

Disliked: Cleanliness

Convenient hotel but ancient

Old hotel, amenities very limited, furnishings are old and the cupboards in the room was broken, we stayed there for a short night at a low price before a 6am flight so it was not bad!
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff

The hotel staff members were very helpful, but the bed is less than satisfactory: the metal springs are hard on my back.
Stayed 2 nights in Jun 2017