Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Mixed review. We stayed in cabin 59 in 2020, loved it. Our daughter got engaged that day and we celebrated there. On 7-Feb I booked cabin 59 again because of the large lawn area, open view of the river and memories we made. I know all cabins are the same. I booked 59 for the site. We spend our time outsidePROS: Cabin was very clean. Housekeeping is great. Rafting front desk, great + our guide Mitch, who we requested for this year, just like in 2020CONS: received an email a week before arriving that final payment was due on cabin 61. We booked 59! Apparently a switch was made several months ago but I never was notified of this at that time?! I contacted the resort and was told that I should have made a note that I wanted 59... I didn’t see I should have made a note when I specifically booked 59. Felt like “it was my fault we were switched out of 59.” I was told that you all would see what could be done. When I arrived on 17-Jun, nothing changed, we were still in 61. I was upset & asked is there anything you could do. Michelle said she would contact the GM and get back to us. After 3 days, no contact. There were ~4 cabins surrounding cabins 60 and 61, two on each side, all in a group who moved three picnic tables together in front of one of the cabins. Our neighbors in 60 didn’t have a picnic table nor access to a fire pit. We offered they use ours, they did. When my wife mentioned the three tables to the front desk they said that it wasn’t true, she was wrong, that each cabin has their own table. The large group was up until at least 11 making noise and walking on the river side of our cabin all evening. The next morning a nice maintenance guy separated the tables. I don’t know why cabin 59 was booked as part of a larger group when we were put in the middle versus putting them at one end? Also, not all cabins were even sold out during our stay. It just felt like we were put last in everything that happened and nothi