"It is a beautiful property, right in the heart of downtown LA, ver well preserved building, however, upon our check in they charged us a fee that we were not notified beforehand, it was a 65dlls fee for the use of the property, they couldnt tell us exactly what was it for and was non refundable, the people at expedia was very helpful with this matter, anda they helped us because the hotel refused to give any explanation"
"Located right off the 5, it was convenient to get around Hollywood. Staff were attentive, not pretentious, everything was clean. Would definitely stay again."
"The property was beautiful and staff were delightful. But be aware, the charge you pay through Expedia will not be your total charge when you check out. I was shocked that at check in they charge $300 “deposit” and then charge “$50” a night for you to park your car plus another $5 for “parking tax” along with a ton of extra “fees” and “taxes” for nonsense things like “CA tourism tax, Room occupancy tax, HWMO CA tax, etc.” there are too many to list but they basically do their best to not return the extra $300 that they charge in the beginning. Also, when I checked in, I was told I was an Expedia VIP and they would usually give me an upgrade but since they were “sold out” they gave me a bottle of wine… they didn’t even ask if I drank. I was there with my minor daughter and not with any other adult so they should have been more accommodating to their “upgrade.”
I’m a frequent traveler and I’m aware of these deposits that get charged at check in and then get deposited back at check out. This experience just seemed somewhat odd. "