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Reviews of Otter Creek Eau Claire Altoona

4 out of 5
Otter Creek Eau Claire Altoona
2536 Hansen Ln, Altoona, WI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 302 out of 332 reviews" "
Rating 8 - Good. 24 out of 332 reviews" "
Rating 6 - Okay. 2 out of 332 reviews" "
Rating 4 - Poor. 4 out of 332 reviews" "
Rating 2 - Terrible. 0 out of 332 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Apr 2024
Response from lisa on 27 Apr 2024
Thanks!!!!

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! The host was fantastic, and the atmosphere was so peaceful—it felt straight out of a Hallmark Channel movie. Highly recommend!
Stayed 2 nights in Mar 2024
Response from Lisa on 29 Mar 2024
Thank you so much for the review! It was great to meet you. I sure hope to see you two again. Best wishes.

10/10 Excellent

Robin

Liked: Amenities
Self service love that
Stayed 1 night in Mar 2024
Response from Sandy on 29 Mar 2024
Thank you!

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from Lisa on 29 Mar 2024
Thanks a bunch!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was met after a long drive with a warm welcome to a beautiful cozy space. The rooms are well accommodated, the breakfast delicious! I'd recommend taking advantage of this unique opportunity
Stayed 1 night in Jan 2024
Response from Sandy on 11 Feb 2024
Thank you for your review Susan! It was a pleasure meeting you and having you stay with us.

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sandy on 31 Jan 2024
Thank you for your review. We look forward to having you back in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Very comfortable, clean. A little creaky, whoever was above us the floor creaked pretty loudly, we were on second floor. Other than that, our stay was lovely, breakfast was excellent. Loved the wine, beer and soda set up to serve yourself and the hands off approach to check in , breakfast, check out, etc was great.
Stayed 1 night in Jan 2024
Response from Sandy on 31 Jan 2024
Thank you for the amazing review Sarah! It was our pleasure having you stay with us. We look forward to having you back.

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night to reconnect
We had the honeymoon suite and the room was amazing. The tub was wonderful, the jets were little loud. Would definitely stay again
Stayed 1 night in Jan 2024
Response from Sandy on 31 Jan 2024
Thank you for the great review Shawna. We are happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
This place is perfect for a couples getaway or a getaway for yourself .. u can relax with a hot tube in the rooms with a fireplace during the winter and ac during the summer . Its a beautiful bed and breakfast..makes u feel right at home and their breakfast is amazing!!
Stayed 1 night in Jan 2024
Response from Lisa on 20 Jan 2024
Thanks so much for the review! We look forward to seeing you again.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lisa on 20 Jan 2024
Thanks for the review!

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the small size of the Inn. We used the living room to visit with friends while enjoying a warm fire. A great experience.
Response from Sandy on 11 Feb 2024
Thank you for your review Joseph! I'm glad you enjoyed your stay. Hope to see you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST EVER!!!
Amazing!!!!! This was one of the best, if not THE best, lodging experiences that we ever had. You literally feel like you are at home here. We are planning our March Anniversary here.
Stayed 1 night in Dec 2023
Response from Lisa on 20 Jan 2024
Thanks Bruce! I hope we get to see you again in March.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting! Staff/owner very friendly and incredible breakfast! Will definitely be back!
Stayed 1 night in Dec 2023
Response from Lisa on 5 Dec 2023
Hi James! Thank you for the great review. We look forward to having you back. Have a great day!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Everything was amazing
Stayed 2 nights in Nov 2023
Response from Sandy on 23 Nov 2023
Thank you. We look forward to having you stay again. Happy Thanksgiving!

10/10 Excellent

Keeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we woulda booked 2 nights! Fabulous property and host!
Stayed 1 night in Nov 2023
Response from Sandy on 23 Nov 2023
Thank you for your kind words. It was our pleasure having you stay with us. Happy Thanksgiving!

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time! Everything was just perfect! I already miss my Jacuzzi.
Stayed 2 nights in Nov 2023
Response from Sandy on 9 Nov 2023
Thank you so much for taking the time to write a review! I am glad that you enjoyed your stay with us. Best wishes!

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time coming, and it was just as good of an experience as last time.pretty, Cozy room, and great breakfast.
Stayed 1 night in Nov 2023
Response from Lisa on 9 Nov 2023
I am so glad that you have a great 2nd visit! I sure hope we get to see you a third time. :) Take care.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience from start to finish. It's a very unique experience for this area and would highly recommend it to anyone. The décor and charm throughout the Inn was incredible. It's very warm and inviting. Also, the made to order breakfast is outstanding and worth the stay alone.
Stayed 2 nights in Oct 2023
Response from Sandy on 25 Oct 2023
Thanks so much for the great review! I sure hope to see you again!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I throughly enjoyed are stay at Otter Creek. Our room was perfect and the hospitality from Lisa was outstanding. The breakfasts were so delicious. I would highly recommend staying at Otter Creek.
Stayed 2 nights in Oct 2023
Response from Lisa on 25 Oct 2023
Thanks for taking the time to write a review! I am so glad that you enjoyed your stay. I hope to get a chance to cook for you again sometime!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B
Stayed 1 night in Oct 2023
Response from Sandy on 24 Oct 2023
Hi Michael! I'm happy you had a great stay. Thank you for the wonderful review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sandy on 18 Oct 2023
Thank you for your review Michael! We look forward to having you back in the future.

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
It was very clean and welcoming. Breakfast was absolutely amazing. Hands down without a doubt am coming back. Worth every penny.
Stayed 1 night in Oct 2023
Response from Sandy on 8 Oct 2023
Thank you so much for the review! I hope to see you again sometime.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great and breakfast was amazing. One of the best I’ve ever had.
Stayed 1 night in Sep 2023
Response from Sandy on 5 Oct 2023
Thank you for your great review John! It was our pleasure having you stay with us. We look forward to having you stay again.

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had nice stay and a very delicious breakfast.
Stayed 1 night in Sep 2023
Response from Sandy on 24 Sept 2023
Thank you so much for the review!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Sep 2023
Response from Sandy on 19 Sept 2023
Hi Alexander! Thank you for your great review. We look forward to having you stay again. Have a great day!

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
we are repeat customers. the rooms are cozy and unique. the grounds are relaxing and well kept. the bkfst menu is well prepared. will return!
Stayed 2 nights in Sep 2023
Response from Sandy on 13 Sept 2023
Hi Christopher! It's always a pleasure to have you stay with us. Thank you for the great review.

10/10 Excellent

Kathleen, Hayward

Stayed 1 night in Aug 2023
Response from Lisa on 24 Sept 2023
Thank you Kathleen. I sure hope to see you again sometime!

10/10 Excellent

Kathleen, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Sandy on 13 Sept 2023
Thank you for the review Kathleen! We hope to see you again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place in the mix of things in town that has a feeling that you're tucked away in the woods.
Stayed 1 night in Aug 2023
Response from Sandy on 29 Aug 2023
Thanks a bunch for the review!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and unwind
First stay here. Beautiful, quiet, relaxing, interesting, non-typical. Lisa, one of the owners, was awesome. History of the place was cool. We met some other travelers to talk to with similar interests. Or you can keep to yourself if you want to. Would like to stay here again in the future.
Stayed 2 nights in Aug 2023
Response from Sandy on 29 Aug 2023
Thank you for the review. I hope to see you again.

8/10 Good

Rolando, Eagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, great host. We would return, but to a different room. Coffee is not quite up to todays standards;weak drip pot coffee, no option for true espresso style drinks. Curtains in room 2 do not close sufficiently for privacy.
Stayed 1 night in Aug 2023
Response from Lisa on 29 Aug 2023
Thanks for the review! Next time you are here you will have to check out the other coffee station on the balcony. It has Espresso machine. :)

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privacy of a hotel with comforts of home
The made-to-order breakfast was a treat. It is set up like a bed and breakfast but with more privacy than I was expecting.
Stayed 1 night in Aug 2023
Response from Lisa on 29 Aug 2023
Thank you Kelly. I'm glad that you enjoyed your stay!

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Clean, cozy, friendly. it was a wonderful stay.
Stayed 1 night in Jul 2023
Response from Sandy on 24 Jul 2023
Thank you! I sure hope we get to see you again sometime.

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE to stay there in such a beautiful place! It is so relaxing. Only complaint was there was nothing to drink on the piano bar and fridge was locked up durning the hours of drinks. Otherwise so beautiful!!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and romantic B&B!
Stayed 1 night in Jul 2022

8/10 Good

Kelsey

Liked: Amenities
Stayed 2 nights in Jul 2022

8/10 Good

Patricia

Stayed 1 night in Jul 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, nice place to spend a night away
Stayed 1 night in May 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property and very quiet. Great staff, excellent breakfast.
Stayed 2 nights in Apr 2022

10/10 Excellent

David Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!! I love this place, will definitely be back.
Stayed 1 night in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Will definitely stay again. Can’t beat the jet tub next to the bed.
Stayed 2 nights in Apr 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were first time quests, are stay was very nice.
Stayed 1 night in Apr 2022

4/10 Poor

Cassandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the quiet and spa hot tub. Did not love the hauntedness. My locked door was open every night. Little kids laughter can be heard from the woods at night. Also breakfast was awfuboth mornings.
Stayed 2 nights in Apr 2022

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed here in 2019 and really enjoyed the contact with the owner and my stay. This time I stayed in a different room and was disappointed mainly with the bathroom structures. The hot tub was very slow to fill, we ran out of hot water and the air pressure was over the top. Mold in the shower area and water temp regulation in the shower was not good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Are stay was very nice, very relaxing, comfortable, loved the room, we will be back
Stayed 1 night in Mar 2022

8/10 Good

John

Stayed 1 night in Mar 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
My jacuzzi was wonderful, but I tried to sit in it a 2nd time and there was no hot water . I kept checking all night . Gmfinally in the morning I was able to soak a 2nd time . I was very sad,had a string of rough days at work and was looking forward to endless soaks
Stayed 1 night in Feb 2022