Amherst Family Hotel

"Good hotel "

"The hotel was clean and the staff was very polite."

"Great staff and friendly clean room on arrival and morning breakfast was great as well "

"Property was good. Most of the staff were nice. There were a few that werent that friendly. Breakfast at three sisters was okay. The buffet was good as always"

"Room was clean, but this is an older hotel that could use some remodeling. Aside from older decor, our shower curtain rod was loose and there wasn’t a drain in the tub. My son was locked out of the room and stranded on the balcony. He had his keycard, but it did not work. The biggest issue was the fight that broke out at 1 am on our hall among guests. It sounded like 10+ people in the hallway. Lots of shouting and vulgar language. There were security guards downstairs, but they did not seem to be doing anything about the fight on the second floor. One person called the front desk and was told the police had been called. No one apologized for the disturbance. I would not stay here again."

"The parking is very easy and they even have charging stations where you can charge your car overnight. "

"Great stay clean"

"The location is perfect! Its the closest hotel to Niagara Falls State Park. The staff were very helpful and accommodating. They have a 24/7 coffee/tea area and access to a microwave. "

"The hotel was clean and very comfortable. All amenities were in the room or easily requested. Staff was extremely polite the restaurant had a small but varied and delicious menu. The bar was large. Breakfast was very good. Parking was super easy and at no extra charge. Indoor pool and fitness center were great. I would recommend this hotel and likely will stay there in the future. They do not run a shuttle service which is the only negative. "