Verified review
10/10 Excellent
Benjamin
26 Feb 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Suites
Property class: 3
Choose dates to view prices
Photo gallery for Crystal Suites
Consider a stay at Crystal Suites and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room
Double Room
- 301 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
- 700 sq ft
- 2 bedrooms
- Sleeps 5
- 1 Double Bed and 2 Single Beds
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About the area
Zahran, a neighbourhood in Amman, is home to Crystal Suites. Grand Cinema and Martyrs' Memorial and Museum are cultural highlights, and some of the area's attractions include Rainbow Street and Strikers Entertainment Center. Haya Cultural Center and Hussain Luna Park are also worth visiting. Visit our Amman travel guide
5th Circle, Al-Kindi Street, Towards King Abdulla Gardens, Amman, 11183
What's nearby
Abdoun Bridge2 min drive - 2.3 km- Embassy of Bulgaria3 min walk - 0.3 km
- Arab Medical Center8 min walk - 0.7 km
- Embassy of Canada10 min walk - 0.9 km
- Embassy of Taiwan15 min walk - 1.3 km
Getting around
- Amman (ADJ-Marka)58 min drive
Restaurants
- Roberto’s3 min walk
- Jav Coffee House8 min walk
- Nest14 min walk
- The Foyer Lounge8 min walk
- Nasim5 min walk
About this property
Crystal Suites
- Hotel near Rainbow Street
- A terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Crystal Suites. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
- Additional perks include:
- Free self-parking and valet parking
- A round-trip airport shuttle (surcharge), meeting rooms and luggage storage
- A front desk safe, concierge services and tour/ticket information
- Room features
- All guest rooms at Crystal Suites boast thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
- Extra amenities include:
- Bathrooms with showers
- TVs with satellite channels
- Fridges, free infant beds and electric kettles
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Frequently asked questions
Is Crystal Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Suites?
Self-parking and valet parking are free at this property.
What time is check-in at Crystal Suites?
Check-in start time: 2 PM; check-in end time: 11:30 PM.
What time is check-out at Crystal Suites?
Checkout is at noon.
Does Crystal Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JOD 35.00 per vehicle applies.
Where is Crystal Suites located?
Located in Zahran, this hotel is within a 10-minute walk of Embassy of Bulgaria, Arab Medical Center and Embassy of Bangladesh. Embassy of Thailand and Embassy of Canada are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crystal Suites Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
6.2
Location
7.4
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
10 - Excellent
6
Rating 8 - Good. 6 out of 19 reviews
8 - Good
6
Rating 6 - Okay. 3 out of 19 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 19 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 19 reviews
2 - Terrible
2
Reviews
Verified review
2/10 Terrible
Jenny Jazmin
17 May 2021
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo, no fueron ni para comunicarse
Mi vuelo llegaba con tiempo para antes de las 11:30 que fue el horario límite que compartieron para el check in, sin embargo nos detuvieron mucho tiempo en el chequeo del pasaporte, nos pasaron con unos oficiales y demás, por lo que intente comunicarme con el hotel por teléfono para avisar el inconveniente, nunca me respondieron, después de mucho tiempo, por fin logramos salir, cambiamos dinero y compré un sim Jordan, estuve marcando al hotel y tampoco me respondieron, llegamos al hotel poco antes de las 12 y estaba cerrado, estuvimos casi 1 hora fuera tocando y esperando ver si alguien pasaba desde el cristal, marcando nuevamente y nada, tuvimos que buscar otro alojamiento casi a la 1 am, jamás se comunicaron, no enviaron msj ni por la app ni al número que deje registrado, jamás me había pasado algo así, pésimo.
Stayed 1 night in May 2021
Verified review
10/10 Excellent
Laween
21 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Mar 2021
Verified review
10/10 Excellent
Verified traveller
21 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Centrally located, great staff. Been going for years.
Stayed 2 nights in Jan 2020
Verified review
8/10 Good
Verified traveller
1 Oct 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general ambiance is great! The rooms are clean and staff are friendly
Stayed 2 nights in Sep 2019
Verified review
10/10 Excellent
Verified traveller
2 May 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very comfortable at this hotel and the staffs were all nice and friendly - thank you Shukri and Ihassan for your excellent service and omelette !
Stayed 1 night in Apr 2019
Verified review
6/10 Okay
Verified traveller
1 Apr 2019
Liked: Cleanliness, staff & service
Property was ok. Rooms were clean. If you are on a budget; this works well; amount of space is sufficient. The area is apparently a high valued area as there is a Four Seasons across the street, a Sheraton on the Corner, a Fairmont on the other corner, and a Brand new Ritz-Carlton being constructed next door.
Stayed 1 night in Mar 2019
Verified review
4/10 Poor
Fares
27 Jan 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
The room was not well prepared;it was very cold,they should warm it before few hours at least!
Breakfast was poor
Location was inconvenient (they can’t do any thing of course!)
Stayed 5 nights in Jan 2019
Verified review
6/10 Okay
ashok
8 Jan 2019
Disliked: Property conditions & facilities, room comfort
This hotel is a little worn out. It definitely needs some updating. We had to switch rooms twice because the heater was not working in the room. I would not recommend this hotel.
Stayed 2 nights in Dec 2018
Verified review
8/10 Good
Kenny
18 Apr 2018
Liked: Cleanliness, staff & service
The hotel is nice. The location is good.
The room is clean, but only down side is that our window is faced to the main road. There were too many traffic in the whole night that made me can not sleep.
Stayed 2 nights in Apr 2018
Verified review
4/10 Poor
Salim
30 Apr 2017
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Small hotel for budget business travelers
Price is good but room are small and showers are extremely small. Nosey corridors and you can hear people talking. Breakfast is very poor selection with overcrowded seats and tables. There is nothing close by but taxis are available. I was happy to checkout from this hotel and get much better hotel for the same room rate.
Verified review
8/10 Good
Mohd
16 Apr 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mishap on Hotel.Com hotel booking.
We had a bad experience that cost us about USD $30 made from the airport since the pre arranged transport did not turned up. The staff at the Queen Alia Airport visitor counter eventually help. We are ever great full to her. We found out that the prior booking made through Hotel.com had been cancelled and the booking transferred from Crystal Suite to their sister hotel, Crystal Hotel. This situation is uncalled for. Hotel.Com is responsible for this.
The rating I made above is for Crystal Hotel. The staff there had made our stay confortable given the circumstances we were in.
Verified review
2/10 Terrible
Thierno
11 Apr 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception has the willingness to help but they are not trained. Room reserved for late arrival but it was not ready. Rooms are dark and very old
Verified review
6/10 Okay
Verified traveller
8 Apr 2017
Disliked: Cleanliness, property conditions & facilities
Not clean
Verified review
10/10 Excellent
Guy
25 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well organised and great service
For a 1 night stay during a layover in Amman, this hotel was perfect. The staff went above and beyond to make my stay an easy one. They organised everything for me, such as airport transfers, a trip around Amman on the way back to the airport and gave recommendations of where to eat and drink after I had arrived late. I could not have asked for more. In the surrounding area there are a few other hotels and it is just a short taxi ride into the centre of Amman. This hotel, especially it's staff, was perfect for my needs.
Verified review
10/10 Excellent
Amany
1 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified review
8/10 Good
Ashurina
13 Feb 2021
Stayed 4 nights in Feb 2021
Verified review
8/10 Good
abdulmajeed
3 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Verified review
8/10 Good
Verified traveller
17 Dec 2018
Stayed 3 nights in Dec 2018