“The hotel was better than I expected. The rooms were very clean and spacious. They had free alcoholic drinks for guests, along with free breakfast and dinner options. Way more than any other hotel I have stayed at. It is close to a wonderful mall and right off the expressway, even though you don’t hear any noise while sleeping. ”
“It’s been so long since I’ve been to a hotel where I felt like the staff was warm and professional. That was so refreshing. Our room was super clean and the bed was comfy. And I’ll never say no to a good hotel morning waffle!!”
“Good overall experience. Lovely staff, comfortable room, pleasant stay for the price. I will stay here again on future Grand Rapids trips. Just wish there were shops, restaurants etc nearby. The location is very much like a corporate office setting ”
“Tracy was outstanding—always helpful, welcoming, and smiling from the moment we arrived. The rooms were spacious and comfortable, and the breakfast had a great variety of options and was truly enjoyable. A wonderful stay at Tru by Hilton Grand Rapids Airport! Jada greeted us with her bright, welcoming smile that instantly made us feel at home. She went above and beyond to make sure we had everything we needed and truly made our experience enjoyable. Her warmth and professionalism stood out—thank……
“Staff was excellent. My husband had breathing problems and they were able to let us have room in first floor in close proximity to everything. Also breakfast area very clean and well supplied. Staff very cheerful”
“I liked that it looked freshly updated. Free breakfast was good. I didn't like that one of our pillow cases has a stain on it. Those are supposed to be changed.”
