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Hotel Andorra Palace

3.0 star property
Family-friendly hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, pool loungers
Sun deck
Daily continental breakfast for a fee
Restaurant
In-room safe, desk, laptop workspace, soundproofing
Located on Avenida Meritxell in the heart of Andorra, Hotel Andorra Palace caters perfectly to families. Guests can take in mountain panoramas from the rooftop terrace, book rejuvenating treatments at the wellness center, or watch their children enjoy the playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
The current price is HK$478
HK$528 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

8.6 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hairdryer
Private bathroom
Deep-soaking bath
Satellite channels
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hairdryer
Private bathroom
Deep-soaking bath
Satellite channels
Desk
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
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About the area

Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.2 km
  • Andorra Massage - 5 min walk - 0.4 km
  • Placa del Poble - 6 min walk - 0.6 km
  • Casa de la Vall - 8 min walk - 0.7 km
  • Caldea Spa - 12 min walk - 1.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 49 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪L'Orri - ‬8 min walk
  • ‪El Refugi Alpí - ‬3 min walk

About this property

Hotel Andorra Palace

Family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Hotel Andorra Palace provides a rooftop terrace, a coffee shop/cafe and a playground. Treat yourself to a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • Tour/ticket information, concierge services and a computer station
  • A vending machine, multilingual staff and meeting rooms
Room features
All 59 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 25-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

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The price is HK$429
HK$476 total
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 1:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool is closed seasonally each year from April 22 until April 25.

How much does it cost to stay at Hotel Andorra Palace?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Andorra Palace on 12 Nov 2025 start from HK$478.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self-parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Andorra Palace?

Checkout is at noon.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Illa Carlemany Shopping Center and Parc Central are also within 10 minutes.

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Reviews

Hotel Andorra Palace Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 152 out of 351 reviews
Rating 8 - Good. 126 out of 351 reviews
Rating 6 - Okay. 48 out of 351 reviews
Rating 4 - Poor. 16 out of 351 reviews
Rating 2 - Terrible. 9 out of 351 reviews

Reviews

10/10 Excellent

Eduardo

Liked: Amenities
Great location and facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff. A bit older accommodations.
Stayed 1 night in Apr 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A good value choice.

As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Stayed 6 nights in Sep 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Stayed 3 nights in Aug 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
Stayed 2 nights in Sep 2022

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Experience — Do Not Stay Here The room had issues from the start. The toilet didn’t work, and after someone fixed the flush, we found the bathroom door wouldn’t close. The air conditioning was disconnected. When I called reception, a rude staff member told me to “just open the window.” When I pointed out AC was listed as an amenity, she hung up, saying she wasn’t a technician. There were two half-used toilet paper rolls — not even one new one. We had to sleep with the window open, facing one of the noisiest streets imaginable. Traffic and shouting went on late into the night. It was warm, there was no airflow, and sleep was nearly impossible. Later, we found the room door didn’t lock properly and had been left open. Every time after that, we had to struggle to close it. The mattress was terrible — you could feel the springs. The only decent part was the small pool and hot tub, but they’re in another hotel. You have to walk, take two elevators, follow confusing signs, and pay €2 to lock your belongings. You also can’t bring the towel back to your room. Every time I raised an issue, I got no help, no apology, not even basic courtesy. A truly disappointing stay. Avoid this place.
Stayed 1 night in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2025

8/10 Good

Ferran

Liked: Staff & service, amenities
El sitio
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet during the night despite location near city centre.
Stayed 10 nights in Aug 2025

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for tourists and the staff is friendly.
Stayed 6 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegada el personal de recepción sumamente amable y explicó todo de forma muy clara , se habla perfectamente , español , catalán , francés e inglés Hay un restaurante Japonés justo en la entrada del hotel que es delicioso , de buen precio y muy buen servicio , muy recomendable En general creo que están en la mejor ubicación , da la sensación de que todo está cerca y sencillo de llegar caminando a todos lados
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy buenas, un gran desayuno y la zona spa muy recomendable. Centrico.
Stayed 1 night in Jul 2025

10/10 Excellent

jean louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent a tous les niveaux un personnel au top Je vous recommandé fortement cet hôtel a Andorre et très bien situé .
Stayed 4 nights in Jul 2025

8/10 Good

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
En un buen sitio, buena atención y muy buen desayuno
Stayed 3 nights in Jun 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour dans l'ensemble

Bon séjour dans l'ensemble, l'isolation phonique n'est pas top mais pour un hôtel en plein centre ville ça va. Le lit grand malgré un matelas dur. La salle de bain est grande. Le + c'est l'accès direct au spa via une passerelle qui se fait dans l'hôtel Mercure. Le petit déjeuner est vraiment complet, beaucoup de choix. Le personnel est très gentil. Hôtel propre, climatisé. Serviettes à disposition, même pour le spa.
Stayed 1 night in Jun 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Stayed 2 nights in Jun 2025

8/10 Good

hissan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel est très bien placée. Beacoup est accessible à pied. Les personnelles sont accueillantes et font des effort pour parle le français. Hotel très propre. Le petit déjeuner est super. Beacoup de choix.
Stayed 3 nights in May 2025

4/10 Poor

ITZHAK ZAHI

Disliked: Property conditions & facilities, room comfort

Disappointing stay – only good thing is the locati

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
Stayed 7 nights in May 2025

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a couple of nights!

Very good stay, Joanna is lovely!
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Stayed 5 nights in Apr 2025