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关于安德鲁斯温德姆拉昆塔套房酒店的点评

2.5 out of 5
安德鲁斯温德姆拉昆塔套房酒店
1012 NE 1st Place, Andrews, TX

点评

8.8

超赞

10 分 - 超赞。172 条好评，共有 316 条点评" "
8 分 - 还可以。99 条好评，共有 316 条点评" "
6 分 - 一般。26 条好评，共有 316 条点评" "
4 分 - 很差。14 条好评，共有 316 条点评" "
2 分 - 糟糕。5 条好评，共有 316 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Alexis

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Love to go here again
2024 年 5 月入住 3 晚

10/10 超赞

Dawn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

10/10 超赞

William

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet room Great breakfast Might want to include explanation on thermostat control Will definitely stay there again
2024 年 4 月入住 4 晚
Mr. B 于 2024年04月29日 的回复
William Thank you for staying with us, and we will definitely work on the thermostat controls directions. :)

8/10 还可以

Leonil-Tita

与配偶出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
It was okay
2024 年 4 月入住 1 晚
Mr. B 于 2024年04月29日 的回复
Leonil-TitaThank you for staying with us. How can we make it better for you?

8/10 还可以

Tony

与家人出行
满意：住宿条件和设施，清洁度
When we checked in, there was no hot water in the hotel. They did offer us a discount. The hotel manager recommended a luxury steakhouse next door. He told us they served wine and cocktails. Turns out they didn't serve any alcohol. Two strikes and we had barely settled into the room.
2024 年 4 月入住 1 晚
Mr. B 于 2024年05月14日 的回复
I apologize that our hotel was having issues with our hot water heaters and we were trying to get the parts store to open so we could fix it. The gentleman you spoke with was our Maintenace Manager and I apologize for him misspeaking about the restaurant next door. We hope you will give us another chance to fix these two strikes.

10/10 超赞

Yolisma

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good service, kind people.
2024 年 3 月入住 1 晚
Mr. B 于 2024年04月29日 的回复
Thank you for staying with us, hope to see you again.

10/10 超赞

Kent，Willis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Noce place to stay
2024 年 4 月入住 2 晚
Mr. B 于 2024年05月14日 的回复
Thank you for the review, hope to see you again.

6/10 一般

Dara

与家人出行
满意：服务设施
不满意：员工和服务
The property is located in a good area with easy access. The service at the front desk was unfriendly & it seemed we were interrupting their conversation with someone there chatting with them. There was hair in the tub & when our room was cleaned no towels or other items were left for use.
2024 年 3 月入住 3 晚

10/10 超赞

Gibran

满意：住宿条件和设施，清洁度
Bie solo el personal necesita mejorar
2024 年 3 月入住 1 晚

10/10 超赞

Carolyn

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet and very clean. The staff was very friendly and polite. We will be staying there again.
2024 年 3 月入住 1 晚

10/10 超赞

Traci

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were in town for a funeral. All of the staff was extremely helpful with any questions or needs that arose. We will definitely stay there again in the future.
2024 年 2 月入住 3 晚
Mr. B 于 2024年03月7日 的回复
Thank you for staying with us and leaving this kind review. We are sorry for your loss and pray you have been able to find sense of comfort.

10/10 超赞

Juana

满意：清洁度、员工和服务、住宿条件和设施
Loved that all the staff is so friendly and that it’s really clean.
2024 年 2 月入住 1 晚
Mr. B 于 2024年03月1日 的回复
Thank you for staying with us and leaving a review. We do our best to make everyone feel comfortable and welcome.

6/10 一般

Edith

Mr. B 于 2024年03月1日 的回复
What can we do to make your next stay a five out of five?

10/10 超赞

Keisha

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was our saving grace! We tried a few other hotels in odessa an we left immediately! But here ! we was welcomed with a smile! Stephanie was amazing! Pool was nice n warm n hott tub was roomy! Thank you! We will come back!
2024 年 2 月入住 2 晚
Mr. B 于 2024年02月15日 的回复
Thank you so much for this review. It is fun to visit with our guest. Please let us know when you will be visiting again.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Mr. B 于 2024年02月15日 的回复
Thank you!!

10/10 超赞

Jennifer

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Customer Service
Had to get two rooms for my workers and it was great. Enjoyed the stay
2024 年 2 月入住 1 晚
Mr. B 于 2024年02月15日 的回复
We are pleased to hear this. IF you are doing business in the area please reach out to us and see if we can help you again.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Staff was very nice. Hotel and room were clean.
2023 年 12 月入住 1 晚

8/10 还可以

Raul

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
It was good, room was a little dirty but beds were comfortable. Carpet was dirty and walls needed to be repainted.
2023 年 12 月入住 2 晚

8/10 还可以

Ramon

与家人出行
满意：客房舒适度，清洁度
2023 年 11 月入住 4 晚

10/10 超赞

Craig

2023 年 10 月入住 1 晚

8/10 还可以

Danny

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet friendly staff
2023 年 9 月入住 1 晚

8/10 还可以

BRUCE

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Juan

2023 年 9 月入住 1 晚

10/10 超赞

Ami

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

10/10 超赞

Ricky

2023 年 8 月入住 1 晚

10/10 超赞

Mitchell

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

6/10 一般

Mark

The smell was like sewage leakage. The breakfast was awful, the coffee pots need to be cleaned.
2023 年 6 月入住 2 晚
Mr. B 于 2023年07月17日 的回复
This review saddened me. Where did you have a sewage smell? How can we improve on our breakfast and coffee? I appreciate you bringing this to my attention and I will be looking into all of it.

10/10 超赞

Nancy

2023 年 7 月入住 1 晚

8/10 还可以

WESLEY

2023 年 6 月入住 1 晚

10/10 超赞

Jonathan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We stay here every year for a golf event in the honor of Gym Bice. We always look forward to staying here because of the great service and quality of cleanliness. This year was no different, top marks once again! We appreciate all the staff and all they do for us. Lord willing, we will be back and see y’all next year!
2023 年 6 月入住 3 晚
Mr. B 于 2023年06月19日 的回复
Thank you so much for your kind words. We strive to give our best and our staff take pride in what they do.

10/10 超赞

Cassandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was clean and cozy, staff was very helpful and breakfast was great.
2023 年 5 月入住 3 晚
Mr. B 于 2023年06月19日 的回复
Thank you. We love hearing this and strive to make every visit as great or better than their last visit.

10/10 超赞

thomas

与家人出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Treated us and our dogs so excellently, learned our dogs names, petted and talked to them. Convientste to all we wanted to do. Excellent staff
2023 年 5 月入住 2 晚
Mr. B 于 2023年06月19日 的回复
We love animals and treat them as guest too. It was a pleasure meeting your and your pets.

10/10 超赞

Lisa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay, clean and very helpful and friendly staff. Will stay again.
2023 年 4 月入住 2 晚

4/10 很差

Terry

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel caters to the oil industry. The price reflects that $$. The breakfast is served from 5am to 8am again for the oil boys. The rear of the hotel is smoking/party spot. Unless you have the oil industry paying......avoid this hotel & town.
2023 年 4 月入住 1 晚
Mr. B 于 2023年04月24日 的回复
TerryWe appreciate you taking the time to do a review. We are sorry our hotel did not meet your expectations. Our prices are very fair and competitive for our market. We hope as you travel you find a hotel that better suits your needs and expectation.

10/10 超赞

Alisha

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Everything was very clean, although I did not use the pool. The main complaint was finding staff. The person who worked the front desk was having to help people at the desk and having to keep the breakfast area supplied. We had to wait quite a while to check in. There was no one at the desk. They were having to clean something up. Saturday morning at breakfast we were constantly waiting on breakfast items because she was busy with people at the front desk.
2023 年 3 月入住 1 晚

10/10 超赞

Monica

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Room was nice, friendly staff, good breakfast. Will stay again.
2023 年 3 月入住 2 晚

4/10 很差

Corina

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I paid for a suite 2weeks early and they gave me a regular room 1 bed
2023 年 3 月入住 1 晚
Mr. B 于 2023年03月9日 的回复
Good Morning, I looked into your reservation and it shows that you booked an executive king and you were put into an executive king. The difference in our executive kings and our regular kings is the addition of the couch. I did notice that some of the pictures Expedia loaded for us were labeled incorrectly. However you were put in the room type your reservation indicated. We appreciate you staying with us and hope you will stay with us again.

4/10 很差

Cheri

2023 年 2 月入住 3 晚
Mr. b 于 2023年03月17日 的回复
How can we make or next experience more pleasing?

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place friendly staff
2023 年 2 月入住 1 晚

10/10 超赞

Raul

2023 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 3 晚

8/10 还可以

Mary

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚

10/10 超赞

Joseph

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Picture didn’t fit the Room
Dissatisfied at check in because the picture Hotel com on website did not match the room we got. I was attending a family funeral and the picture on website showed a “sitting area” in the room. The hotel said that type of room is an executive suite. The manager was wonderful and couldn’t get it corrected the first night but did 2nd night. It wasn’t La Quintas fault but hotel . Com needs to get correct picture
2022 年 11 月入住 2 晚

8/10 还可以

ELVA，LOVINGTON

满意：服务设施
不满意：员工和服务，清洁度
Pleasant
2022 年 11 月入住 1 晚

8/10 还可以

Sylvia

团体旅客
满意：清洁度、员工和服务、客房舒适度
Hotel it’s worn. Needs some updates. Cracks, damaged cabinets. Faucets need replaced. But somewhat pretty clean.
2022 年 10 月入住 1 晚

8/10 还可以

Frances

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean. Air conditioner worked VERY well.
2022 年 9 月入住 1 晚

10/10 超赞

Herbert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was great
2022 年 9 月入住 1 晚

10/10 超赞

Madelaine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I really liked this property. I felt very confortable.
2022 年 9 月入住 3 晚

8/10 还可以

Rey

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Floor was a little dirty hav seen worse.. but hav also seen better… shower floor was nasty… my wife cleaned rooms for @ 10yrs.. we bought sum comet amd sum bleach and a scrubbing brush added sum elbow grease and we got that shower bottom CLEAN!!! soo yea but all in all was a really good comfortable stay…
2022 年 8 月入住 1 晚

6/10 一般

Cynthia

满意：员工和服务
2022 年 8 月入住 2 晚