Salvador Anisio Teixeira Institute Hotels

"Upon entering the bathroom I saw a small cockroach and another by the main door. There were also ants on the bathroom floor. I let staff know and they asked if I wanted to change rooms. I asked to first see the other room and saw another cockroach in that bathroom as well. There also seemed to be dead mosquitos on the bedroom floor in the main room. A lot of bugs here. What I did like was that it was a 15 minute drive to the airport. There is also a beach within about 2 minutes walking distance. I also appreciated the free breakfast. I also appreciated that I was able to check out 2 hours later, but they only charged me for 1 hour instead of 2. I gave it a 1 because I hate roaches, but I appreciated the other things I mentioned "

"Staff were really friendly, but the hotel is definitely in need of extensive repairs. Location is great"

"Air conditioner was horrible, there was an awful sewage smell in one of the rooms. I tried to notify it at the lobby but no one even intended to greet us or ask if we needed anything so we left. Very unhelpful staff. Extreme heat even in the hallways and elevator. Only one disabled parking spot in one of the parking garage floors. There was always someone parked in the disabled space without a permit, and nothing was done to verify this or correct it. "

"The bathroom sink was clogged. "

"Terrible experience, avoid booking this hotel! There was a misbilling issue occurred between hotel and Expedia, the hotel urged me to pay what I paid before so I double charged, I asked them to contact Expedia however they keep calling me by the phone and never gave me peace during my stay, they even dropped a letter threatening me to leave and whilst I was in shower the door knocked m, the hotel staff called police, after my explanation and proof of payment they still obliged me to pay the entire bill and sue to Expedia, I had no other option and paid twice. The issue has been escalated to Expedia but they never even attempted to intervene nor contacted to hotel to resolve the problem. charged by the hotel. All I received is the constant threat and disturbance despite the money paid twice, absolute unethical behaviour and inhumane service! I will share this experience all platforms so the travellers can be aware of."