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Reviews of Guvenay Business Hotel

Guvenay Business Hotel
GMK Bulvari No 139 Maltepe, Cankaya, Ankara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 452 reviews" "
Rating 8 - Good. 118 out of 452 reviews" "
Rating 6 - Okay. 26 out of 452 reviews" "
Rating 4 - Poor. 7 out of 452 reviews" "
Rating 2 - Terrible. 14 out of 452 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Morteza

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from sena on 30 Oct 2023
Mr. Morteza,Thank you for sparing your valuable time and evaluating us.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel. Convenient location, close to Ankara Station and the metro from the Otogar.
Stayed 2 nights in Oct 2023
Response from sena on 30 Oct 2023
Thank you for sparing your valuable time and evaluating us.

10/10 Excellent

The

Liked: Staff & service, amenities, property conditions & facilities
Immaculate hotel in outstanding location: center of town , easy walking distance to super-modern train station. Room was great - modern and luxurious. Lots of shops and restos up and down the boulevard. Anitkabir a brisk 15 minute walk away, Staff professional and courteous but not all proficient in English. Nice breakfast. Would stay again. Thank you.
Stayed 3 nights in Oct 2023
Response from buse on 10 Nov 2023
Hello, thank you for your comment. Hope to see you again.

8/10 Good

MOHAMMED

Travelled with group
Liked: Cleanliness, staff & service
Small rooms
Stayed 2 nights in Aug 2023
Response from sena on 12 Sept 2023
Mr. Mohammed thank you for evaluating to us

10/10 Excellent

jennifer

Stayed 1 night in Aug 2023
Response from sena on 29 Aug 2023
As the Güvenay Business Hotel family, we are happy to have met your expectations and given you a pleasant holiday.We would like to thank you again for the interest you have shown in our hotel, and we would like to state that we will be happy to serve you again in another holiday.Regards,

6/10 Okay

Mohamad

Liked: Staff & service
Response from sena on 27 Jul 2023
Değerli vaktinizi ayırıp değerlendirme yaptığınız için teşekkür ederiz. Sizlere sunulan hizmetlerin kalitesini arttırmak için gerekli birimlerce çalışmalar yapılmaktadır. Bir sonraki konaklamanızda sizleri memnun etmekten onur duyarız

8/10 Good

Zdeslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from sena on 27 Jul 2023
Güvenay Business Hotel ailesi olarak kıymetli vaktinizi ayırarak güzel yorumlarınızı paylaştığınız için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan büyük memnuniyet duyacağımızı belirtmek isteriz.

8/10 Good

Alan

Stayed 1 night in Jul 2023
Response from sena on 27 Jul 2023
Kıymetli vaktinizi ayırıp, değerlendirmeniz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan onur duyacağımızı bildirmek isteriz.

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable stay
Stayed 1 night in Mar 2023
Response from SENA on 4 Apr 2023
Vakit ayırıp değerlendirme paylaştığınız için teşekkür ederiz. GÜVENAY BUSINESS HOTEL YÖNETİMİ

10/10 Excellent

Forrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location across from the train station. Shops and restaurants nearby. Staff was amazing y helpful.

2/10 Terrible

Alan

Stayed 1 night in Nov 2022
Response from SENA on 2 Dec 2022
Değerli misafirimiz ,Yaşanan söz konusu aksaklıklardan dolayı size en içten özürlerimizi sunmak ile birlikte bizlere ayrıntı verebilirseniz gerekli iyileştirmeler yapılacaktır. sizleri en yakın zamanda yeniden kaliteli servisimiz ve misafirperverliğimizle ağırlamayı ümit ediyoruz.

10/10 Excellent

Abdul Raouf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb,clean,best receptionist Mr İnan......
İ cannot say anything about this hotel, there is no comment can write, excellent, excited.nice breakfast,clean ,big room,nice stuff,i never forgot what Mr İnan receptionist make for me, i would to thank him,very polite Mr İnan
Stayed 1 night in Nov 2022
Response from SENA on 2 Dec 2022
Öncelikle Güvenay Business Otelini tercih ettiğiniz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan ve çok daha güzel anılarla uğurlamaktan onur duyacağımızı bildirmek isteriz.Saygılarımızla,Güvenay Business Otel yönetimi

10/10 Excellent

zeynep

Liked: Staff & service
Stayed 1 night in Nov 2022
Response from SENA on 2 Dec 2022
Değerli misafirimiz ,Her zaman daha iyisini hedeflediğimiz Güvenay Business Otelinde sizleri tekrar ağırlamaktan büyük onur duyarız.

6/10 Okay

Ali

Liked: Cleanliness
I liked the location, I didn't like the slowest internet I've ever tried
Stayed 3 nights in Jul 2022
Response from Güvenay Otel on 13 Jul 2022
Yorumlarınız için teşekkürler

8/10 Good

Ali Hakan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from begüm on 13 Jul 2022
Puanlama için teşekkürler, yine bekleriz.

4/10 Poor

Hadi, Sudbury

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Vale staff are excellent. Be prepared to pay extra at checking in. Rooms are smaller than they appear. No amenities nearby.
Stayed 6 nights in Jun 2022

10/10 Excellent

Persida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, service is great they responded to quick to room services
Stayed 2 nights in Jun 2022
Response from begüm on 30 Jun 2022
thanks for the rating

8/10 Good

Ferhan

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Güvenay Otel on 20 Jun 2022
Puanlamanız için teşekkürler.

10/10 Excellent

yuan

Stayed 2 nights in May 2022
Response from Güvenay Otel on 20 Jun 2022
Thank you very much for your comments. It was heard to welcome you.

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shouting receptionist
I have stayed there before with no issue but the receptionist in the morning was diguestingly rude and aggressive to the point I nearly called the police. I made a complaint and left. Shame because I have stayed there on many occasions but never again
Stayed 1 night in May 2022

10/10 Excellent

Hakan

Stayed 1 night in May 2022
Response from Güvenay Otel on 20 Jun 2022
Puanlamanız için teşekkür ederiz. Sizleri ağırlamaktan mutluluk duyduk

10/10 Excellent

Mingqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
The hotel its good, close to the metro station, they have shuttle bus from the airport and later took the taxi, its very easy to reach. Overall the cleaning need more improve, internet not very stable. Overall its good.
Stayed 3 nights in May 2022
Response from Güvenay Otel on 20 Jun 2022
Thank you very much for your comments. It was heard to welcome you.

10/10 Excellent

Weam

Travelled with family
Liked: Cleanliness, staff & service
Nice friendly staff
Stayed 1 night in Apr 2022
Response from begüm on 26 Apr 2022
thank you

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. Staff were very helpful and readily available to assist with anything. I would definitely book again.
Stayed 5 nights in Mar 2022
Response from Begüm on 11 Apr 2022
Thank you for your comments.

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely place to stay at and very well clean and staff were amazing too 10/10
Stayed 6 nights in Mar 2022
Response from Begüm on 5 Apr 2022
Thank you very much for your nice comments.

10/10 Excellent

Atif

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasure staying at GUVENAY Business Hotel for 30 days. We would highly recommend this place as it’s in the center of the city and above all right from the reception, (Aykut, Mehmat, Begum , Inan, Merve) Bell desk (Ilyas, Saban, Bahadir), House Keeping (Shirin & Saniye), Breakfast staff (Nuran, Eagi,) was all so professional and amazing and they made our stay so comfortable and pleasant. We would like to thank them all especially Mr. Aykut is such a kind and amazing soul who has helped us every single day of our stay. Aykut made sure that we receive the best service and our stay was comfortable. Aykut is no doubt an asset to GUVENAY Business Hotel. We would love to stay at this hotel on our next visit to Ankara and would like to see Mr. Aykut again. 😊😊
Stayed 3 nights in Feb 2022
Response from Begüm on 30 Mar 2022
Dear guest, thank you very much for your valuable comments. It was our pleasure to host you. Hope to see you again

8/10 Good

Hamdi

Liked: Cleanliness, staff & service, property conditions & facilities
It was great I actually enjoyed staying there the stuff and housekeepers were fantastic. The only problem I had was the language barrier.
Stayed 8 nights in Mar 2022
Response from Begüm on 23 Mar 2022
Yorumlarınız için teşekkürler. Sizleri yeniden ağırlamaktan mutluluk duyarız.

10/10 Excellent

Peter, Pike

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to the metro, Maltepe, and the train station. I really enjoyed the staff at the desk and the English speaking concierge. The breakfast and view were great. I will return.
Stayed 3 nights in Feb 2022
Response from Begüm Çolak on 14 Mar 2022
Thank you very much, we will be happy to welcome you again in our hotel.

10/10 Excellent

Angela

Stayed 2 nights in Feb 2022
Response from Begüm ÇOLAK on 14 Mar 2022
Thank you very much, we will be happy to welcome you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value for money
A five star hotel close to the metro. Large clean well appointed rooms and friendly staff. Great restaurant on the premises. Highly recommended
Stayed 1 night in Feb 2022
Response from Begüm Çolak on 14 Mar 2022
Thank you very much, we will be happy to welcome you again in our hotel.

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything about the hotel was excellent! Friendly staff and great location. The guy at the reception who checked me in for the first time went above and beyond to make my stay great! He is very professional and helpful. However, I hoped if they have international TV channels. The breakfast needs improvement.
Stayed 6 nights in Jan 2022
Response from Begüm on 22 Mar 2022
Sizleri ağırlamaktan mutluluk duyduk, teşekkür ederiz.

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 2 nights in Dec 2021
Response from Murat Kodaman General Manager on 5 Jan 2022
Değerlendirmeniz için teşekkür ederiz

10/10 Excellent

yasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Murat Kodaman General Manager on 5 Jan 2022
Değerlendirmeniz için teşekkür ederiz.

10/10 Excellent

Sarem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprity is clean and nice. They have very nice and friendly staff. I faced trouble with the wi-fi in my room
Stayed 4 nights in Nov 2021
Response from Murat Kodaman General Manager on 5 Jan 2022
We apologize for the inconvenience caused by the internet. Thank you for choosing us and for your comment.

10/10 Excellent

irem niran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelden gerçekten çok memnun kaldık. Anıtkabir ziyaretimizde konakladık, Anıtkabir ve diğer gezilecek müzelere de çok yakın bir otel. Odalar tertemizdi ve büyüktü. Sabah kahvaltısı çok lezzetliydi. Ayrıca Melike hanım,Arda bey ve Yusuf beye hizmetleri için çok teşekkür ederim. Hem çok ilgli hem de çok kibarlardı.
Stayed 1 night in Oct 2021
Response from Kübra Köşker on 1 Nov 2021
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice hotel. Close to the train and metro station. Breakfast was nice so was the staff. Wifi requires frequent Re-connecting/logging in.
Stayed 3 nights in Sep 2021

6/10 Okay

Philip

Stayed 3 nights in Sep 2021

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2021

10/10 Excellent

RÜSTEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me the option to stay longer because of my situation in regards to flying to Antalya... and they kindly obliged. Highly recommended. I also recommend to check out Kahveci whenever you want a quick bite of something.
Stayed 5 nights in Jun 2021

8/10 Good

Victor M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was very good and the room was comfortable. The room A/C unit had problems but it was eventually fixed by a staff member. The restaurant food was very good and reasonably priced. The front desk attendant was my only issue as she was very slow in attempting to solve the A/C problem as it took three attempts and almost three hours to get someone. She said she was busy handling the check in process (issuing room keys) and she seemed overwhelmed by her duties. She certainly gave me an impression she did not care about the room problem. Besides that, everything else was good and the hotel is centrally located.
Stayed 1 night in Jun 2021

10/10 Excellent

Mouaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quite. Location is easy to access by public transportation.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and very clean. It is right in the center of the city and you can even spot Anıtkabir from the restaurant at the top. The staff is kind, helpful, and welcoming. Great stay!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Haitham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good room Perfect for business trips Good breakfast Very nice staff 👍
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Sue, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located..excellent rate Had to ammend our booking by a night, they did this without hassle or extra charges.
Stayed 1 night in Aug 2020
Response from MURAT KODAMAN on 11 Sept 2020
Dear Guest First of all, thank you for your interest. We are happy to host you in our hotel, we will be glad. Best regards Murat KODAMAN General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from MURAT KODAMAN on 11 Sept 2020
Dear Guest First of all, thank you for your interest. We are happy to host you in our hotel, we will be glad. Best regards Murat KODAMAN General Manager

8/10 Good

Ozerhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from MURAT KODAMAN on 31 Aug 2020
Sayın Misafirimiz Öncelikle ilginize teşekkür ederiz. Sizi ağırlamaktan mutluluk duyduk , duyacağız. Saygılarımızla Murat KODAMAN General Manager