Property amenity

Reviews of Holiday Inn Express & Suites Ann Arbor - University South, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 359 reviews" "
Rating 8 - Good. 91 out of 359 reviews" "
Rating 6 - Okay. 25 out of 359 reviews" "
Rating 4 - Poor. 11 out of 359 reviews" "
Rating 2 - Terrible. 14 out of 359 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely the breakfast was delicious the pool was absolutely freezing. My water loving kiddos gave it a hard pass.
Stayed 2 nights in Apr 2024
Response from Laura Jackson on 29 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bathtubs. Also, my toilet seat was broken, a support was missing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Meenakshi

Liked: Amenities, property conditions & facilities
Nice staff & clean rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Apr 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean hotel
Stayed 1 night in Mar 2024

4/10 Poor

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We arrived at 8:30pm and weren’t sure we were in the right place because no outside lights or signage were on at all. We assumed it must be right because of the map. Then when I went to check in, nobody was there for 10 min or so. No bell or phone or anything. In the morning, all the lights were on. Super weird.
Stayed 1 night in Mar 2024
Response from Laura Jackson on 18 Mar 2024
Thank you for taking the time to review our property. We appreciate you being candid and honest with your experience. It is our goal to provide the best hospitality experience possible for all of our guests. The front desk had called me due to the lights not coming on due to day lights savings time because they are on a timer, and I was walking him through how to turn them on manually and that's why he was away from the desk. Sorry for any inconvenience this may have caused with your experience at our hotel. Guest feedback is extremely important in our efforts to improve our performance. We will be sure to share your feedback with all relevant departments and leadership to ensure current and future guests walk away satisfied. Again, thank you for taking the time to provide feedback.

10/10 Excellent

Leah Solon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Laura Jackson on 18 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and room was nice. Close to the Unverisity. Was clean and close to alot of places.
Stayed 1 night in Feb 2024
Response from Laura Jackson on 18 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a goid experience Highly recommend
Stayed 1 night in Feb 2024
Response from Laura Jackson on 18 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Eva

Stayed 1 night in Feb 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Abbigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
The bathroom floors were dirty, the walls are thin and we could hear the tv in the other room. We also could hear the toilet above us when the people would use it.
Stayed 1 night in Jan 2024

10/10 Excellent

Shawna, Traverse City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet property with easy access to area.
Stayed 1 night in Jan 2024

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

AJ

Stayed 2 nights in Jan 2024

10/10 Excellent

David Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Laura Jackson on 15 Jan 2024
Thank you kindly for your review. We're very happy you enjoyed your stay and were kind enough to leave a review detailing your positive stay. It is our goal to provide an excellent hospitality experience for all of our guests. We're happy to hear we've met that goal for you in your time at our property. Please, come back soon!

8/10 Good

Aubrey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating staff. Accommodated my late checkout needs without a hassle.
Response from Laura Jackson on 15 Jan 2024
Thank you kindly for your review. We're very happy you enjoyed your stay and were kind enough to leave a review detailing your positive stay. It is our goal to provide an excellent hospitality experience for all of our guests. We're happy to hear we've met that goal for you in your time at our property. Please, come back soon!

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff

8/10 Good

Lora, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Laura Jackson on 15 Jan 2024
Thank you kindly for your review. We're very happy you enjoyed your stay and were kind enough to leave a review detailing your positive stay. It is our goal to provide an excellent hospitality experience for all of our guests. We're happy to hear we've met that goal for you in your time at our property. Please, come back soon!

8/10 Good

nada

Travelled with family
Price,clean,friendly,with nice pool and location.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient to university.

10/10 Excellent

Dan

Stayed 4 nights in Oct 2023
Response from Laura Jackson on 14 Dec 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

eloy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Laura Jackson on 14 Dec 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Laura Jackson on 29 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is so helpful and friendly. We love this hotel and the team. We stay here every time we are in Ann Arbor.
Stayed 1 night in Nov 2023
Response from Laura Jackson on 20 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura Jackson on 20 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Danielle

Stayed 2 nights in Nov 2023
Response from Laura Jackson on 11 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Easy drive to University of Michigan right up State Street that runs through the center of the campus.
Stayed 4 nights in Oct 2023
Response from Laura Jackson on 31 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area to explore
Wanted somewhere comfortable and quiet to stay and explore the city, lots of beautiful places nearby and found a hourly rental hot tub spa (Oasis) less than a mile away so worth the time to relax and enjoy
Stayed 2 nights in Oct 2023
Response from Laura Jackson on 31 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed this hotel it was clean and quiet. I thought the bed was comfortable but my husband didnt he slept horribly so we left early. Other than that it was great .
Stayed 2 nights in Oct 2023
Response from Laura Jackson on 26 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice - would definitely stay there again
Stayed 1 night in Oct 2023
Response from Laura Jackson on 26 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laura Jackson on 24 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

Anna-Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Met the standards of Holiday Inns. Good place to stay.
Stayed 2 nights in Oct 2023
Response from Laura Jackson on 10 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Claudine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 3 nights in Sep 2023
Response from Laura Jackson on 9 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Sophie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. One complaint is that we came into the room late at night 1:00 am and received a complaint roughly 5 minutes after check in for being loud. We were in no way louder than a normal person coming into a room and getting to bed right away. Staff saw that we had 4 children listed and the hotel was at no more than 30 percent capacity based on cars in the lot. They could have put us in a room not near others. Otherwise, great! Food was great too.
Stayed 1 night in Sep 2023
Response from Laura Jackson on 5 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Anabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, and the breakfast amazing
Stayed 5 nights in Sep 2023
Response from Laura Jackson on 26 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

2/10 Terrible

Steve

Travelled with family
Disliked: Staff & service
Add said pet friendly. Not so. Cost me 75$ extra to go to another hotel. So far a hassle to get a refund. Not a nice guy at the desk. Unfriendly.
Stayed 1 night in Sep 2023
Response from Laura Jackson on 26 Sept 2023
Thank you for taking the time to review our property. We appreciate you being candid and honest with your experience. It is our goal to provide the best hospitality experience possible for all of our guests. Please accept our sincerest apologies for failing to meet that goal during your stay. Guest feedback is extremely important in our efforts to improve our performance. This hotel is new and is not pet friendly on any websites, I apologize that you couldn't stay with us. I will be in contact with you and the third party regarding a refund. We will be sure to share your feedback with all relevant departments and leadership to ensure current and future guests walk away satisfied. Again, thank you for taking the time to provide feedback.

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the night desk lady when we had to find a last minute room. Very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Laura Jackson on 12 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2023
Response from Laura Jackson on 8 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Biju

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern, reasonably priced, good breakfast. Industrial location but safe.
Stayed 2 nights in Aug 2023
Response from Laura Jackson on 6 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Laura Jackson on 5 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall!
Stayed 1 night in Aug 2023
Response from Laura Jackson on 5 Sept 2023
Thank you kindly for your review. We're very happy you enjoyed your stay and were kind enough to leave a review detailing your positive stay. It is our goal to provide an excellent hospitality experience for all of our guests. We're happy to hear we've met that goal for you in your time at our property. Please, come back soon!

10/10 Excellent

JINHEE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from Laura Jackson on 2 Sept 2023
We are happy to hear you enjoyed our Heavenly Beds; felt your belongings were secure, and thank you for noticing our staff's professional demeanor! We would enjoy the opportunity to host you again in the future should your travels bring you back.

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Holiday Inn. The staff went out of their way to make it nice! The breakfast options were super. Would stay here again.
Stayed 3 nights in Aug 2023
Response from Laura Jackson on 28 Aug 2023
We are happy to hear you enjoyed our Heavenly Beds; felt your belongings were secure, and thank you for noticing our staff's professional demeanor! We would enjoy the opportunity to host you again in the future should your travels bring you back.

8/10 Good

Elizabeth

Stayed 1 night in Aug 2023
Response from Laura Jackson on 26 Sept 2023
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.