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Reviews of ibis budget Annemasse Geneve

2 out of 5
ibis budget Annemasse Geneve
42 route de Thonon, Annemasse

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 217 reviews" "
Rating 8 - Good. 90 out of 217 reviews" "
Rating 6 - Okay. 43 out of 217 reviews" "
Rating 4 - Poor. 15 out of 217 reviews" "
Rating 2 - Terrible. 16 out of 217 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Smelly
Stayed here as an overnight stop before flying from Geneva. I've used Ibis budget before hence staying here, wasnt expecting the Ritz but clean would be nice. Room was on the ground floor and smelt terribly of smoke as if the previous occupant had chain smoked out the window. Have a feeling is common practice as the moment you enter the ground floor corridor it can be smelt and burn marks inside the washroom. Slept with the window open all night but could still smell in the morning. Rooms could do with an update.
Stayed 1 night in Jan 2024
Response from alain on 18 Feb 2024
Nous vous remercions de votre séjour et sommes désolés pour les désagréments subis.

10/10 Excellent

Aiida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

roberto

Stayed 3 nights in Aug 2023
Response from alain on 22 Aug 2023
Nous vous remercions de votre séjour dans notre établissement et sommes désolés de ne pas savoir les raisons de votre note.

4/10 Poor

Denis

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Ibis Budget hotel
Not our first time staying in any type of Ibis brand 3 time in à Ibis Budget. But never experience such a place It is falling apart As you walk in there is such an awfull smell and it looks run down the man at reception was very pleasant . As we walk to our rooms it was a disaster smell of humidity and old wood and the cigarette smell We walk in our room and the non smoking policy never applied before. The AC turn on was not even covering the entire smell of cigarette ot the damp door of the walls. Walk in a bathroom that was so old and stains all over of this yellow Color The many stains and holes on wall were not pleasant . This particular hotel is in a busy double lane accès non friendly for us as we took transit . I dint understand how this place can hold the Accord name brand . When u fall asleep and you wake up coughing it is not. Avoid sign Why is Hotels.com selling this hotel in particular
Stayed 3 nights in Jun 2023
Response from alain on 4 Jul 2023
Nous vous remercions de votre séjour dans notre établissement. Nous sommes conscients du besoin de rénovation qui débuteront en fin d'année.

8/10 Good

Ionut

Travelled with family
Liked: Staff & service
We have only stayed one night but, overall was ok for 1 night but the room was old and rusty in the bathroom. Not the cleanest but passable. Quite small ,but again for 1 night cant comaplain too much. Parking is a bonus as it was free parking and free wi fi
Stayed 1 night in Jun 2023
Response from alain on 9 Jun 2023
We thank you for your stay and we inform you that renovations are planned for this year

4/10 Poor

Andres

Stayed 1 night in Oct 2022
Response from alain on 29 Oct 2022
Nous vous remercions de votre séjour dans notre établissement et sommes désolés de n'avoir su répondre à vos attentes.

8/10 Good

Adolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Alain, la réception on 16 Feb 2022
Nous vous remercions d'avoir pris le temps d'évaluer la qualité de nos service et nous vous en remercions.

6/10 Okay

Elin karoline

Business traveller
Skip this one
Mediocre
Stayed 1 night in May 2020
Response from Alain, la réception on 5 Sept 2020
Désolé de ne pas avoir répondu à toute vos attentes. Nous faisons tout pour vous apporter le meilleur.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nicolas on 11 Jul 2019
Merci d'avoir pris du temps pour nous évaluer. Je suis heureux de voir que vous avez pu passer un agréable séjour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean
Room was clean and worked fine, but be aware that the rooms (at least the one I stayed in) are very small. The location is busy urban business/residential.
Stayed 1 night in Jan 2019
Response from la réception on 13 Jan 2019
Merci pour votre commentaire. le choix d'Ibis budget est la fonctionnalité pour un séjour court mais nous avons des chambres famille plus grande.

6/10 Okay

EMMANUEL

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A bed to sleep on
The cleaning ladies were great, friendly and extremely helpful. We went there to escape the high cost of Geneva being neighbors . Nothing else to say.
Stayed 7 nights in Nov 2018
Response from the reception on 2 Jan 2019
thank you for your comment

10/10 Excellent

jeanette

Great stay, professional and efficient and great location
Stayed 1 night in Nov 2018
Response from Nicolas on 9 Dec 2018
Thank you for taking the time to give us your impressions. I am delighted to read that we have been able to meet your expectations.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Nicolas on 11 Dec 2018
Merci d'avoir pris le temps de nous évaluer. Je suis ravi de voir que vous apprécié votre séjour.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Annemasse Hotel
Hard to approach, sort of an industrial area. Limited parking.
Stayed 1 night in Oct 2018
Response from Nicolas on 22 Oct 2018
Hello, Indeed, our hotel is located in an activity zone near a commercial and residential center. We have a parking space of 50 places for vehicles, it is true however that some customers do not park well and take several places, but it comes from the civism of each.

2/10 Terrible

Debra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a place I'd come back to
The exterior is not in good condition. There was garbage strewn around and it wasn't pleasant to look at. The location isn't convenient to restaurants or walking. The clerk left a lot to be desired regarding customer service he quickly became irritated with requests for hot water and air conditioning. We were unable to cool the room down because the air conditioner had been turned off for the season. The pillows were very flat but the bed itself was comfortable and the WiFi worked.
Stayed 1 night in Sep 2018
Response from Nicolas on 12 Sept 2018
Hello, Thank you for giving your impressions, I'm sorry to read that we did not meet your expectations. I take notes, however, to see what happened with the reception staff. Regarding the air conditioning, we had indeed switched to heating mode, because a few days ago the nights were very cool and the guests had requested heating, but since we handed over the air conditioning. Regarding the parking, we do the pickup twice a day to pick up trash that customers leave on the ground because they do not use garbage cans.

8/10 Good

imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Geneva centre plus free parking 👍
Stayed 2 nights in Aug 2018
Response from Nicolas on 24 Aug 2018
Thank you. Best Regards.

8/10 Good

jean pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop...
Clean hotel, good value for the price...
Stayed 1 night in Aug 2018
Response from Nicolas on 11 Aug 2018
Hello, We thank you for taking the time to rate us and we are pleased to read that you enjoyed your stay

6/10 Okay

Claudeth, Colorado, USA

Liked: Cleanliness, room comfort
Okay hotel
Hotel is fine, small room but clean. Its okay for a short stay or to save money.
Stayed 1 night in May 2018
Response from Nicolas on 20 Jun 2018
Thank you for taking the time to give us your opinion. I am delighted to hear that you enjoyed your stay.

4/10 Poor

bazza, bridgend wales

Liked: Cleanliness, staff & service
Small room basic but clean
Far to isolated unless you have a car. Took taxi to cornavin station, said 49 euro but charged us 70 euro!
Stayed 1 night in Sep 2017
Response from karim on 17 Sept 2017
hello, we understand you, we are sorry that the taxi charged you more than they said. Best regards.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from La direction on 31 Jul 2017
bonjour, merci pour votre retour. Cordialement.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Standard Ibis Budget.
Standard Ibis Budget as expected. Close to supermarket so convenient. Good parking, use code to get in at night. Small room, same as other ibis budgets, but clean. Shower curtain instead of screen. Used as a stop over on way to Italy as a place to sleep only.
Response from karim on 11 Jul 2017
hello, we thank you for your feedback. best regards

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The ad was misleading. No point in staying there if you wish to visit Geneva. It's very far from Geneva and located away from market. Stay there only if you have your own vehicle.
Response from karim on 31 Jan 2017
hello, in our ad you can see we are at 20km from Geneva and that's the true... The low price you have paid is because our hotel is not in Geneva, if you want to be in Geneva the price will be more expensive. Thanks for your understanding. best regards.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour génial
Stayed 1 night in Feb 2024
Response from alain on 19 Feb 2024
Nous vous remercions de votre séjour et partagerons votre satisfaction avec les équipes

8/10 Good

Ante

Stayed 1 night in Feb 2024
Response from alain on 18 Feb 2024
Nous vous remercions de votre séjour et ferons part de votre satisfaction aux équipes

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from alain on 11 Jan 2024
Nous vous remercions de votre séjour et ferons part de votre satisfaction aux équipes

6/10 Okay

Jamel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Bon petit déjeuner, bon prix, parking gratuit, accessible 24/24. Manque de propreté dans les détails, entre lit et sommier par exemple, le matelas, dans le wc, pas de poubelle dans la chambre. Globalement bon pour court séjour.
Stayed 1 night in Dec 2023
Response from alain on 11 Jan 2024
Nous vous remercions de votre séjour et passerons le message aux équipes

6/10 Okay

JEAN-LUC

Business traveller
Disliked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
Très satisfait
Stayed 1 night in Oct 2023
Response from alain on 10 Nov 2023
Nous vous remercions de votre séjour

8/10 Good

Carla

Stayed 1 night in Oct 2023
Response from alain on 10 Nov 2023
Nous vous remercions de votre séjour et partagerons votre satisfaction avec les équipes

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from alain on 10 Nov 2023
Nous vous remercions de votre séjour et partagerons votre satisfaction avec les équipes

10/10 Excellent

Mara

Stayed 1 night in Sep 2023
Response from alain on 10 Nov 2023
Nous vous remercions de votre séjour et partagerons votre satisfaction avec les équipes

8/10 Good

Luigi

Stayed 1 night in Sep 2023
Response from alain on 5 Oct 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes.

2/10 Terrible

Giuseppe

Stayed 2 nights in Aug 2023
Response from alain on 27 Aug 2023
Nous vous remercions de votre séjour dans notre établissement et sommes désolés de ne pas savoir sur quels critères nous sommes jugés

6/10 Okay

Djamel

Stayed 1 night in Aug 2023
Response from alain on 16 Sept 2023
Nous vous remercions de votre séjour dans notre établissement

10/10 Excellent

Jean pierre

Stayed 1 night in Jul 2023
Response from alain on 1 Aug 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes

10/10 Excellent

Yoann

Stayed 1 night in Jul 2023
Response from alain on 1 Aug 2023
Nous vous remercions de votre séjour dans notre hôtel et partagerons votre satisfaction avec les équipes

4/10 Poor

Oumou

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bon accueil par le personnel. Passable pour un cours séjour, autrement je déconseille à cause de l’état de la chambre.
Stayed 2 nights in Jul 2023
Response from alain on 1 Aug 2023
Nous vous remercions de votre séjour et sommes désolés de ne pas avoir répondu à vos attentes

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
trés bon rapport qualité prix , par contre cet hotel est difficile a trouver meme avec GPS , car pas de signalétique exterieure !! dommage !
Stayed 2 nights in Jul 2023
Response from alain on 16 Jul 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Verkehrstechnisch gute Lage und trotzdem ruhig gelegen. Supermarkt fußläufig erreichbar, das gleiche gilt für Schnellrestaurants.
Stayed 1 night in Jun 2023
Response from alain on 7 Jun 2023
Wir danken Ihnen für Ihren Aufenthalt und werden Ihre Zufriedenheit mit den Teams teilen.

8/10 Good

Catherine

Stayed 2 nights in May 2023
Response from alain on 26 May 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes

8/10 Good

roberto

ok
Stayed 3 nights in May 2023
Response from alain on 13 May 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes

10/10 Excellent

Marc

Stayed 1 night in Apr 2023
Response from alain on 26 Apr 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes.

10/10 Excellent

Marc

Stayed 1 night in Mar 2023
Response from alain on 24 Mar 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons votre satisfaction avec les équipes.

2/10 Terrible

Ahmed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Odeur de canabis dans les couloirs
Stayed 1 night in Mar 2023
Response from alain on 22 Mar 2023
Nous vous remercions de votre séjour dans notre établissement. Tout comme vous nous sommes désolés qu'une partie de notre clientèle ne respecte pas ni notre signalisation d'interdiction de fumer ni le confort de notre clientèle. Ceci ne reflète pas la qualité de nos service et nous espérons vous revoir bientôt.

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from alain on 9 Mar 2023
Nous vous remercions de votre séjour dans notre établissement et partagerons avec les équipes votre satisfaction.

2/10 Terrible

Salim

Stayed 1 night in Mar 2023
Response from alain on 9 Mar 2023
Nous vous remercions de votre séjour dans notre établissement et sommes désolés de ne pas avoir répondu à vos attentes.

6/10 Okay

Eric

Stayed 3 nights in Feb 2023
Response from alain on 9 Mar 2023
nous vous remercions de votre séjour dans notre établissement

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pas de housse de couette ni de taie d’oreiller à notre arrivée Pas de chauffage dans les chambres ….. température extérieure proche de zéro degrés
Response from alain on 3 Mar 2023
Nous vous remercions de votre séjour dans notre établissement et sommes surpris de lire votre avis qui ne reflète pas la qualité de nos services et nous nous en excusons