This is the worst hotel I have ever been to. When you read in the description "All-Inclusive" 5* hotel you expect certain things. The hotel is providing a totally misleading untrue info about the facilities and the quality of the services provided.
This hotel could be rated as 2* plus at the very maximum. The service of the staff is zero, the reception are very unhelpful and rude, there are hordes of unhappy tourists at any time of the day at the reception complaining and fighting for different things. The wifi, though described as free everywhere on the premises of the hotel, is actually a paid internet! To add to this, it's almost non-existent as it is so slow you want to throw your phone. The food was the worst you could ever imagine. In the 5 days stay I cannot remember at least one dish or food item that tasted good. all the pastries were terribly unfresh and had no normal taste whatsoever. The choice of fruits offered was red and green apples, oranges and unripened watermelon. The alcoholic beverages choice was very limited and out of that limited choice the only bearable one was Turkish Efes beer; the rest couldn't be consumed due to a poor quality. The room was barely cleaned; one day the dirty towels were picked up by the room service and put back on the towel rack!!! One day also the room was not cleaned at all! Also, they don't provide blankets and you have to fight for them.