Garden

Reviews of Casa Sur Antalya

Casa Sur Antalya
Barbaros Mah. Kandiller Sok. No 3, Kaleiçi Muratpasa, Antalya

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice and hotel very clean, there was an issue with our room but they fixed it super quickly and put us in a new one, very easy no hassle. The only thing I would note is breakfast is not included so you must pay and that the area is quite noisy from the bar next door at night. Otherwise very nice and hospitable and very beautiful rooms
Stayed 4 nights in May 2024

10/10 Excellent

Azadeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a perfect location! Spacious room with quirky decoration. Helpful staff. Very clean and the location is just perfect next to the Hedrian gate and in the old town. We had dinner at the restaurant it was great! Turkish cuisine with a modern twist. The only downside was the noise as our room was next to reception and could hear people coming in and out.
Stayed 1 night in Apr 2024

8/10 Good

Jagannathan, Carbondale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town property with a nice garden & cafeteria. Slightly higher price but desirable location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleksey

Liked: Staff & service, property conditions & facilities
Everything fine
Stayed 1 night in Dec 2023

8/10 Good

Paola R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, loud music from bars
Beautiful hotel! amazing patio and very friendly and attentive staff. The one big problem is the bars close by have loud music until 2-3am... that you can definitely hear from your room, this ruined our calm stay.. is not the hotel's fault, but the city should have some volume level restrictions. Parking in the nearby lot costs 200 TL the night or 250 TL for 24h.
Stayed 3 nights in Nov 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the center of Antalya Old Town, walking distance to many of the city's attractions. Carpark is limited though. Hotel room is clean and comfortable, nicely furnished. Restaurant at the hotel serves really good cocktails. Last but not least, the staff and receptionists were especially nice!
Stayed 2 nights in Nov 2023

10/10 Excellent

Sage

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, helpful staff, beautiful courtyard with friendly lap cats. Nice oasis in the middle of Old Town.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Lovely hotel with great courtyard just inside the walls of the Kaleici. Parking not available at hotel. Only cold shower in the morning. No communication from the hotel that there was a private function on and the courtyard, restaurant and the bar weren’t available for use by hotel guests.
Stayed 1 night in Sep 2023

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and staff are very helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Jun 2023

10/10 Excellent

Tammy, Maroochydore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, loved the stone and timber and the decor is just beautiful. Felt luxurious and serene from the moment we entered. And had this amazing huge garden area amongst orange trees, all the dining tables were set up throughout the garden. Beds were extremely comfortable and fantastic water pressure in shower. Staff went above and beyond, the lanes of Kaleici quite difficult to navigate as very narrow and many are one way only, we called and the young lady from reception walked to us and came in car with us to ensure we got the property with ease, fantastic customer service. The restaurant staff very attentive and friendly. Every time we came and went during stay was a cheery ‘have a great day, can we help with anything’ and then on return ‘how was it, what did you do today? Did you enjoy?’. Wonderful experience, would definitely stay here again and recommend it to anyone travelling to Kaleici, Antalya. Perfect location, just round corner from Hadrians Gate and shops/restaurants.
Stayed 2 nights in Nov 2022
Response from Casa Sur on 13 Jun 2023
Thank you for your wonderful review! We are thrilled to hear that you had a stunning and luxurious experience at our property. We take great pride in our beautiful stone and timber decor and our serene ambiance. It's fantastic to know that you found our beds comfortable and enjoyed the fantastic water pressure in the shower.We are especially delighted that our staff went above and beyond to ensure your stay was memorable. It's our goal to provide exceptional customer service, and we're glad that their attentiveness and friendliness added to your experience. We're also pleased to hear that our location was convenient for exploring the charming streets of Kaleici and its attractions.Thank you for recommending our property to others, and we look forward to welcoming you back on your next visit to Kaleici, Antalya. Have a great day

8/10 Good

NAHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best gem in Antalya
This is the best boutique hotel in Antalya! My husband and I were greeted with warm smile and personal hospitality from the time we were parking our car until the time we said goodbye. This hotel is absolutely amazing. Each room is tastefully designed. Large rooms, large bathrooms and very clean. The garden with the bar by the historic wall took my breath away. I didn’t want to leave. Coming from California where the oldest building is 100 years old, it was so magical to be in this house that was 1000 years or more. It felt so magical. The location is another reason to stay. Right in the old city. You walk out and can go to so many great restaurants and shops. I highly recommend this place if you are looking for a beautiful boutique hotel, with charm, location and service!! We are definitely coming back! I want to thank Sena and her wonderful staff for taking such a great care of us!
Stayed 1 night in Jun 2022
Response from Casa Sur on 13 Jun 2023
Thank you so much for your kind words! We're thrilled to hear that you and your husband had such a wonderful experience at our boutique hotel. It's our goal to provide exceptional hospitality and create a magical atmosphere for our guests.We're glad you appreciated the tasteful design of our rooms, the spaciousness, and cleanliness. The garden with the bar by the historic wall is indeed a special spot, and we're delighted that it took your breath away. It's always a pleasure to hear when our guests feel a connection to the historical significance of our property.Our location in the old city is definitely a highlight, allowing easy access to the best restaurants and shops in the area. We're delighted that you enjoyed exploring the surroundings and found it convenient.Thank you for mentioning our staff. We strive to provide personal and attentive service to ensure our guests have a memorable stay. We'll be sure to share your kind words with the team.We're honored to have had the opportunity to host you, and we look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stay, please don't hesitate to let us know.

10/10 Excellent

Sinan Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Kure

Liked: Cleanliness, staff & service
Disliked: Room comfort
Its ok. Except its too traditional. No TV for instance , window blinds too local and environment though nice with gardens some of the items are too cultural and scaring . At 100 dollars per night , no value for money
Stayed 2 nights in Dec 2021

10/10 Excellent

Lavleen

Travelled with partner
Liked: Staff & service, property conditions & facilities
It is a gorgeous property! Right in the heart of old town Kaleici. The staff are wonderful and accommodating. Prepared a wonderful fruit platter for us for breakfast with fresh pressed OJ. The rooms and property are tastefully decorated amd very clean!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing period
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful green island right at the edge of old town
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the city centre - top service
We only had one night at Casa Sur which was a shame, it was such a lovely place. Total tranquility in the middle of the old town with beautiful gardens (and great cocktails). The team running the hotel were so lovely and friendly, very thoughtful touches and looked after everything we needed - including helping with a birthday surprise! Would 100% recommend staying here and hope to return - thanks for a wonderful time :)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique character that reflects the Kaleici area of Antalya perfectly
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very helpful staff. No location can beat the views of this property.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in Antalya
This hotel is absolutely amazing!! It’s right in the heart of Antalya and it’s beautifully decorated run by amazing people who is more than happy to make your stay unforgettable vacation I was there with my 2 kids and they both loved everything about the hotel especially fresh breakfast served by smiling chefs We will definitely return one day!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Very unique and beautifully decorated
Stayed 2 nights in Jun 2019

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome boutique stay in and old town oasis!
Fantastic brand new boutique hotel in the old town, with amazing lush gardens and an oasis-like feel in the middle of bustling Antalya. The decoration of the whole place is stunning, very trendy but with such a cozy feel. Our room was very spacious with a great shower. Breakfast in the gardens was very good, Turkish style, with eggs cooked to order and freshly squeezed orange juice. Parking is available inside the premises, which comes in very handy if you have a car. Special mention to the owner, who is lovely and always eager to help. I absolutely recommend this place for people liking the “boutique” kind of experience instead of the huge and impersonal hotel chain’s resorts so ubiquitous in this area. I totally recommend Casa Sur and would definitely stay here again if back in Antalya!
Stayed 1 night in Apr 2019

10/10 Excellent

Janine, Kerpen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach ein tolles Hotel in mitten der Antalya Altstadt. Extravagant , viel Charme.
Stayed 1 night in Jan 2024
Response from Casa Sur on 16 Feb 2024
Thank you for your wonderful review! We are thrilled to hear that you had a stunning and luxurious experience at our property. We take great pride in our beautiful stone and timber decor and our serene ambiance. It's our goal to provide exceptional customer service, and we're glad that their attentiveness and friendliness added to your experience. Thank you for recommending our property to others, and we look forward to welcoming you back on your next visit to Kaleici, Antalya. Have a great day

10/10 Excellent

Christof

Stayed 1 night in Oct 2023

10/10 Excellent

Özge

Stayed 1 night in Sep 2023

6/10 Okay

Aytaç

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mutlu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes kleines Hotel in perfekter Lage. Das Restaurant ist leider nicht zu empfehlen. Es wird zwar hochgelobt, ist aus unserer Sicht aber viel zu teuer und wirkt kulinarisch eher unerfahren. Ansonsten hatten wir aber einen sehr schönen Aufenthalt.
Stayed 2 nights in Apr 2023
Response from Casa Sur on 13 Jun 2023
Thank you for sharing your feedback with us. We appreciate your positive comments about our hotel's location and your overall stay. However, we apologize if our restaurant did not meet your expectations. We strive to provide a high-quality dining experience for our guests, and we regret that it fell short during your visit.Your feedback regarding the pricing and culinary experience will be taken into consideration as we continually work to improve our services. We value your input and will use it to make necessary adjustments to ensure a better experience for our future guests.We hope that despite this issue, you still enjoyed your stay with us, and we would be delighted to welcome you back in the future. Thank you for choosing our hotel for your visit.

10/10 Excellent

Sukriye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmel
Stayed 1 night in Feb 2023

8/10 Good

Georg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut: Parkplatz, sehr netter Service, schöne Zimmer, ggf etwas dunkel. Schlecht: Bis Mitternacht laute Umgebung, mag unterschiedlich sein je nach Zimmer
Stayed 3 nights in Oct 2022
Response from Casa Sur on 13 Jun 2023
Thank you for your feedback! We're glad to hear that you found our parking lot convenient and appreciated the nice service provided by our staff. We also appreciate your compliments on our rooms, although we apologize if you found them to be a bit dark. We'll take note of this and see if there are any improvements we can make in terms of lighting.We understand that the noisy environment until midnight can be bothersome. As you mentioned, the level of noise may vary depending on the room's location. We apologize for any inconvenience caused by this and appreciate your understanding.Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience, please let us know.

8/10 Good

Ali Osman

Stayed 1 night in Mar 2022

10/10 Excellent

Cemil Alpay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Omer Faruk

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Absolut Top! Top Service, Top Zimmer, Top Lage
Stayed 1 night in Oct 2020

10/10 Excellent

kamuran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çok ama çok iyi
bir otel çalışanı olarak çok etkilendim.. mimari yapı odaların konsept dizaynı etrafa konan oblejeler her şey çok güzel ve uyum içerisinde .. yusuf bey çok ilgili ve yardımsever .. mutfak ve servis alışılagelmişin üzerinde .. misafiriniz olmayı her zaman isteriz.. çok teşekkür ederiz...
Stayed 1 night in Feb 2020
Response from yusuf on 17 Feb 2020
Güzel yorumunuz için çok teşekkür ederiz Kamuran bey. Sizleri tekrar Casa SUR da görmeyi bizde çok arzu ederiz. Saygılarımızla

10/10 Excellent

CatalinaRocha, colombia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es tranquilo y el personal siempre esta muy atento de las necesidades de los huéspedes. El hotel tiene un encanto que hace querer pasar mas y mas tiempo en el. Esta increiblemente bien ubicado.
Stayed 2 nights in Jan 2020
Response from yusuf on 27 Jan 2020
muchas gracias

6/10 Okay

Svein tore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice small hotel with untrained staff
房间挺舒服,在老城内属于相当不错的,还有一个漂亮的大花园,但是酒店开业不久,工作人员相当不专业,酒店没有餐厅,只有非常简单的早餐和咖啡饮料。酒店大堂到晚上几乎永远看不到服务人员。总之硬件很不错,软件很差。 Nice room and big garden, but this hotel is very new, so the stuff are not well trained, no service there and no restaurant or bar in the hotel. Breakfast is set menu and same everyday,
Stayed 4 nights in Apr 2019