We chose to visit this dreadful place for our friend's birthday, and it turned out to be our worst holiday experience ever. We stayed for four nights, and from the moment we arrived to the day we left, this hotel was undoubtedly one of the worst choices. The staff were unhelpful and had the audacity to reprimand us for making noise in our own room at night, which is unacceptable for a resort. Additionally, our room wasn't cleaned once during our entire stay. They also misled us about the availability of food and activities, claiming they only start in April, despite no mention of this on their website or during booking. They were uncooperative, making our stay difficult and uncomfortable. I strongly advise against staying here; it's a complete rip-off and a scam. Don't trust the photos or half of the reviews; find somewhere else.The staff, particularly the bellboys, were utterly useless. The food was also terrible and gave all of us food poisoning, and we intend to take further action regarding this matter.