「The staff was extremely helpful and informative from the moment we arrived. I was a little underwhelmed with the rooms we had. They were on the smaller side and very outdated. The bathroom showers were tiny and did not look clean. There also wasn’t hot water in our shower. The power also went out almost every day and sometimes lasted hours, which meant no AC, no lights, no way to charge our electronics. Room service didn’t come to clean our room once while we were there, which wasn’t the...
「6/10 Overall – Beautiful Beach, But Many Disappointments
The best part of Cocos Hotel Antigua is without a doubt the beach. It is one of the most beautiful beaches we have ever experienced—crystal clear blue water, calm conditions, and absolutely breathtaking views.
Unfortunately, the resort itself did not live up to the beauty of the beach. Service was inconsistent during breakfast, lunch, and dinner. Our server kept changing throughout meals, which resulted in multiple mistakes with our...
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