To be clear the standard, finish and aesthetic of this property is high. I was, however, deeply offended to discover that neither Expedia nor Accor/Adagio Hotels have in place a system to ensure fully paid for booking are relayed into the hotel's system. Further, they put disabled travellers at additional risk by failing to relay special requirements to the hotel. This is all in direct breach of Equality Act legislation here in the UK where the payment was taken and likewise in breach of Disability Tourism legislation in place in Europe where the booking took place. So I arrived to find I apparently had no booking. Horror story! Luckily, I had all relevant documents on my phone to prove I had booked - however, the main stroke of luck was the fact they had a apartment available. Another misleading omission was the fact that neither Expedia nor Accor/Adagio bother to inform you upon booking that you owe a City Charge upon arrival. This, too, is presumptuous and lacking in transparency. The hotel had good amenities and pleasant staff. However, despite being fairly new many items in the hotel apartment were broken - handle to balcony snapped off, bathroom and kitchen extractor fans not working (and still weren't by end of the week despite reporting it), kettle broken so it would not stop boiling, widescreen TV not working. Most of these things were reasonably promptly rectified by the team (except the extractor fans). I think it's not being checked thoroughly.