Dear Ronda,Thank you for taking the time to share your feedback following your recent stay at Sapphire House Antwerp.We are thrilled to hear that you had a lovely experience with us and that our hotel's location met your expectations. We strive to provide our guests with a convenient and enjoyable stay, and we are delighted that you found our proximity to local attractions to be favorable.If there's anything else you would like to share or if you have specific preferences for your next stay, please feel free to reach out to us directly. We are committed to ensuring that you have a seamless and memorable experience with us.Thank you for choosing Sapphire House Antwerp. We look forward to welcoming you back for another wonderful visit.Have a brilliant day!Front Office Manager Yentl Vromans

Dear Chandru, Thank you so much for your glowing review! We're thrilled to hear that your stay at Sapphire House Antwerp exceeded your expectations and that you found our property to be one of the best. Our central location in the heart of Antwerp city center is indeed one of our many highlights, offering easy access to all that the city has to offer. We hope to have the pleasure of welcoming you back again soon for another exceptional stay. Have a brilliant day!Sapphire House Antwerp

Dear Mats,Thank you for taking the time to share your fantastic 5/5 review of Sapphire House Antwerp! We are thrilled to hear that you had a wonderful experience during your stay.Creating a positive and memorable experience for our guests is our top priority, and we are delighted to know that we succeeded during your visit. If there are any specific aspects or features that stood out to you and made your stay special, we would love to hear more about them.We appreciate your choice in staying with us and look forward to the pleasure of welcoming you back for another outstanding experience at Sapphire House Antwerp.Have a brilliant day!Best regards,Yentl VromansFront Office Manager

Dear Taylor,Thank you for taking the time to share your perfect 10/10 review of Sapphire House Antwerp! We are delighted to hear about your positive experience during your stay.It's wonderful to know that you found our hotel beautiful and conveniently located. We appreciate your understanding regarding the shower situation, and we're glad it didn't overshadow your overall experience. Your comments about our excellent and helpful staff are truly appreciated. Providing exceptional service is our priority, and we're thrilled that our team met your expectations.We're also pleased to hear that your room was ready before check-in time and that our bag-holding service was convenient for you. Your satisfaction is our utmost reward.Thank you once again for choosing Sapphire House Antwerp. We look forward to welcoming you back for another outstanding stay.Have a brilliant day!Best regards,Yentl VromansFront Office Manager

Dear Linda,Thank you for taking the time to share your fantastic 10/10 review of Sapphire House Antwerp! We're thrilled to hear about your positive experience during your stay.We're delighted that you found our property wonderful and conveniently located within walking distance to most activities. Your kind words about our staff are greatly appreciated; providing exceptional service is our priority, and we're pleased to have met your expectations.We value your feedback regarding the plant-based restaurant within the hotel. Your comments are important to us as we continuously strive to enhance our offerings. If you have any specific suggestions or details you'd like to share about your dining experience, we would be grateful for your input.Thank you once again for choosing Sapphire House Antwerp. We look forward to welcoming you back for another outstanding stay.Have a brilliant day!Best regards,Yentl VromansFront Office Manager

Dear Steven,Thank you for taking the time to share your feedback on your recent stay at Sapphire House Antwerp. We appreciate your candid comments and would like to extend our apologies for any aspects that did not meet your expectations.We regret to hear that the vegan concept of the hotel did not align with your preferences. Your feedback is valuable, and we will take it into consideration as we continuously evaluate and evolve our offerings to cater to the diverse needs of our guests.We apologize for any inconvenience caused by the limited space in your king-sized room. We understand the importance of a comfortable and spacious environment, and we will look into ways to enhance this aspect of our accommodations.If there's anything more you would like to share or if there are specific suggestions you have in mind, we would greatly appreciate your insights. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Have a brilliant day!Sincerely,Yentl VromansFront Office ManagerSapphire House Antwerp

Dear Peter,Thank you for taking the time to rate your recent stay at Sapphire House Antwerp with a perfect 5/5. We are delighted to know that you had a positive experience during your time with us.We understand that you chose not to provide specific comments, but we appreciate your feedback and are pleased to have met your expectations. If you ever decide to share more details about what made your stay enjoyable, we would be eager to hear them.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to discuss or if we can assist you in any way, please feel free to reach out.Have a brilliant day!Sincerely,Yentl VromansFront Office ManagerSapphire House Antwerp

Dear Sorcha,Thank you for sharing your perfect 10/10 review of Sapphire House Antwerp. Your feedback is greatly appreciated, and we're delighted to know that you had an excellent stay with us.If you ever have any comments or suggestions in the future, please don't hesitate to share them with us. We value your input as we continuously aim to provide outstanding service.Thank you for your support, and we hope you have a brilliant day!Warm regards,Yentl VromansAssistant Front Office ManagerSapphire House Antwerp

Dear Vijay,Thank you for taking the time to leave a wonderful 5/5 review of your recent stay at Sapphire House Antwerp. We truly appreciate your kind words and are delighted to hear that you had a great stay with us.It's fantastic to know that you found our location to be convenient, being very close to Grote Market, and that you would choose to stay with us again. Your feedback about your room, with its comfortable king bed and great bathroom, is much appreciated. We apologize for the view from Room 223 not meeting your expectations, and we will certainly consider how we can improve this aspect for future guests.Your positive comments are a great source of motivation for us, and we look forward to welcoming you back to Sapphire House Antwerp in the future. If you decide to dine in our hotel or use our gym during your next visit, we are confident you will have an even more memorable experience.Thank you once again for your review, and we hope you have a brilliant day!Warm regards,Yentl VromansAssistant Front Office ManagerSapphire House Antwerp

Dear Anonymous,Thank you for taking the time to share your perfect 10/10 review of Sapphire House Antwerp. We greatly appreciate your feedback, and we're delighted to know that you had a flawless experience during your stay.Your satisfaction is important to us, and we're thrilled that you didn't have any specific comments to provide, indicating that your experience met or exceeded your expectations.If there are any specific preferences or requirements you have for your next stay, please don't hesitate to reach out to us directly, and we will do our best to accommodate them. Your comfort and satisfaction are important to us.Thank you for choosing Sapphire House Antwerp, and we hope you have a brilliant day!Warm regards,Yentl VromansAssistant Front Office ManagerSapphire House Antwerp

Dear Catherine,Thank you for sharing your perfect 5/5 review of Sapphire House Antwerp. We greatly appreciate your feedback and are delighted to hear about your positive experience during your stay.We're pleased that you enjoyed the charm of our old building and found our furnishings beautiful. Our location indeed offers the convenience of being close to shopping, trams, and the old city center, making it a great choice for exploring the city's attractions.If there are any specific preferences or requirements you have for your next stay, please don't hesitate to reach out to us directly, and we will do our best to accommodate them. Your comfort and satisfaction are important to us.Thank you for choosing Sapphire House Antwerp, and we hope you have a brilliant day!Warm regards,Yentl VromansAssistant Front Office ManagerSapphire House Antwerp

Dear Emily,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Sapphire House Antwerp! We are thrilled to hear that you had such a positive experience.We hope to welcome you again at our property. Have a brilliant day!JessicaFront Desk Ambassador

Dear Brian,Thank you for choosing Sapphire House Antwerp for your recent stay, and for sharing your wonderful feedback with us.We're thrilled to hear that you found our building beautiful and your room comfortable. Our team takes great pride in providing a clean and welcoming environment for our guests, and your kind words are truly appreciated.It's also great to hear that you enjoyed the plant-based dining options at our hotel, even if you're not huge vegetarians. Sustainability and offering exceptional food are both important aspects of our commitment to guest satisfaction.We apologize for any confusion you experienced with parking but are glad to hear that you found it manageable.Once again, thank you for taking the time to share your positive experience with us. If your future travels bring you back to Antwerp, we would be delighted to welcome you back to Sapphire House Antwerp.Have a brilliant day!Warm regards,Assistant Front Office ManagerYentl VromansSapphire House Antwerp

Dear Letitia N,Thank you for choosing Sapphire House Antwerp and for sharing your fantastic feedback with us!We are delighted to read that you found our property fabulous and enjoyed our outstanding location. Our team is dedicated to ensuring our guests have a memorable stay, so we're thrilled that you found them helpful and friendly.Your positive comments are greatly appreciated, and we look forward to welcoming you back to our hotel in the future.Have a brilliant day!Warm regards,Assistant Front Office ManagerYentl VromansSapphire House Antwerp

Dear James M,Thank you for sharing your fantastic 5/5 review of your experience at Sapphire House Antwerp. We're delighted to hear that your stay was amazing and that you found our hotel, rooms, and staff to be exceptional.We're thrilled that our staff went above and beyond to ensure you felt welcome and had a memorable experience. It's wonderful to know that you enjoyed our plant-based breakfast options and appreciated the flexibility to order meat if desired.We'll make sure to pass on your special thanks to our bar tenders for making you feel at home during your stay. It would be our pleasure to welcome you back should you find yourselves in Antwerp again.If you have any further comments or if there's anything you'd like to discuss, please don't hesitate to reach out.Thank you for choosing Sapphire House Antwerp and for sharing your positive feedback.Have a brilliant day!Warm regards,Yentl VromansAssistant Front Office Manager

Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at Sapphire House Antwerp. We are pleased to hear that you found our property to be excellent and that you appreciated the cleanliness of the room as well as the excellent and welcoming service provided by our staff. Your kind words mean a lot to us, and we will be sure to pass them along to our team.We understand that the cost of parking was a concern for you, but as you might know the parking is not part of the hotel but does have a direct connection to it. We apologize if our plant-based restaurant did not meet your expectations. We strive to provide a diverse range of culinary options to cater to the preferences of all our guests. Your feedback is invaluable in helping us improve, and we will certainly review the quality and variety of our plant-based menu to ensure a more satisfying dining experience for our guests.Once again, we would like to thank you for your kind words and constructive feedback. We appreciate your support and hope to have the pleasure of welcoming you back to Sapphire House Antwerp in the future, so we can provide you with an even better experience.Have a brilliant day!Yours sincerely,Yentl VromansAssistant Front Office Manager

Dear Peter,Thank you for taking the time to share your feedback on your recent stay at Sapphire House Antwerp. We appreciate your honest review and value your perspective as our guest. We apologize for any inconvenience you experienced during your stay. We understand that being located next to the kitchen/preparation area may have caused some disturbance, and we regret any discomfort it may have caused. We will certainly take this into consideration when assigning rooms in the future.We apologize if our vegetarian concept did not meet your expectations regarding food options. While we strive to provide a unique and specialized dining experience, we understand that it may not suit everyone's preferences. We appreciate your suggestion to explore dining options outside the hotel, and we will ensure to communicate this more effectively to our guests in the future.Your feedback regarding the service is duly noted. We understand the importance of attentive and readily available staff, and we apologize for any inconvenience caused by their availability. We will reinforce our training programs to ensure that our team is more accessible and responsive to our guests' needs.We are delighted to hear that you found our hotel to be peaceful with a classy atmosphere. Creating a serene ambiance is one of our priorities, and we are glad that you enjoyed this aspect of your stay.Furthermore, we appreciate your feedback on the variety of snacks at the bar. We will review our offerings to ensure that we cater to a wider range of preferences, providing a more satisfying experience for our guests.Regarding the pouring of beers in normal glasses, we understand your sentiment and appreciate your insight as an ex-Belgian. We will take this into consideration and explore the possibility of incorporating Belgian touches to enhance our guests' experience.Once again, we apologize for any inconvenience caused and appreciate your feedback. We hope that despite the shortcomings, you were able to enjoy the peaceful ambiance and classy atmosphere that Sapphire House Antwerp has to offer.Thank you for choosing us as your hotel of choice, and we hope to have the opportunity to welcome you back in the future, with improved experiences that better align with your preferences.Have a brilliant day!Assistant Front Office ManagerYentl Vromans

Dear Dorotha,Thank you for taking the time to share your wonderful experience at Sapphire House Antwerp. We are delighted to read your glowing review and learn that you found our property to be gorgeous. Our team takes great pride in providing exceptional service, and we are thrilled to know that our staff's friendliness left a positive impression on you.Maintaining a high standard of cleanliness is of utmost importance to us, and we are pleased to hear that you found our property to be very clean. We strive to create a comfortable and inviting environment for our guests, and your feedback reassures us that our efforts are paying off.We greatly appreciate your kind words and the perfect rating you have awarded us. Your feedback serves as a motivation for our team to continuously improve and deliver exceptional experiences to all our guests.Should you have any future travel plans to Antwerp, please do not hesitate to reach out to us. We would be delighted to welcome you back to Sapphire House and ensure that your next stay is just as fantastic as your recent one.Thank you once again for choosing Sapphire House Antwerp, and we wish you a brilliant day!Warm regards,Yentl VromansAssistant Front Office Manager

Dear Therese,Thank you for taking the time to share your wonderful experience at Sapphire House Antwerp! We are thrilled to receive your 5/5 review and are delighted that you found our rooms to be beautiful and comfortable. At Sapphire House Antwerp, we strive to provide a convenient and central location for our guests to explore the vibrant city of Antwerp, and we are glad that our location met your expectations. We understand the importance of accessibility when it comes to exploring the city's attractions, and we're pleased to know that our location was suitable for your needs.Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay, so it's rewarding to hear that we succeeded in making your visit a memorable one. We appreciate your kind words and are grateful for your recognition of our efforts.Once again, thank you for choosing Sapphire House Antwerp. It was our pleasure to host you, and we hope to have the opportunity to welcome you back in the future. If there's anything we can assist you with, please don't hesitate to reach out to us.Have a brilliant day!Yentl VromansAssistant Front Office Manager

Dear Raimundas,Thank you for taking the time to provide us with your valuable feedback on your recent stay at Sapphire House Antwerp. We appreciate your kind words and are delighted to hear that you found our hotel to be great and stylish, as well as enjoying its convenient location. We apologize for any inconvenience caused by the breakfast variety not meeting your expectations. We take all feedback seriously and continuously strive to improve our services. Your comments will be shared with our culinary team to ensure that we enhance our breakfast offerings to provide a more satisfying experience for our guests.We greatly appreciate your high rating of 10/10 and your recommendation of our hotel. It is through feedback like yours that we are able to constantly improve our services and exceed our guests' expectations.Once again, we thank you for choosing Sapphire House Antwerp and for your valuable feedback. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to let us know. Have a brilliant day!Yours sincerely,Yentl VromansAssistant Front Office Manager

Dear Anne,Thank you for taking the time to provide feedback on your recent stay at Sapphire House Antwerp. We appreciate your kind words regarding the room and bathroom, and we are glad to hear that you found them nice.However, we sincerely apologize for the inconvenience caused by the unpleasant smells from the drains in the bathroom. We understand how important it is to have a comfortable and enjoyable stay, and we regret that this issue affected your experience. Our maintenance team did their best to address the problem during your first night, but we apologize for the persistence of the issue, which led to your room being changed for the last night.Please rest assured that we take this matter seriously, and we are working diligently to rectify the situation. We have scheduled a thorough inspection of the drains and plumbing system to ensure that this does not happen again in the future.We greatly appreciate your understanding and patience in this matter. Your feedback is extremely valuable to us as it helps us improve our services and provide a better experience for our guests.On a positive note, we are pleased that you found our location favorable. Being in a convenient location is one of our key strengths, and we are glad that it added value to your stay.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. If there is anything else we can do to make it up to you or assist you further, please do not hesitate to contact us.We hope that you will consider staying with us again in the future, giving us another opportunity to provide you with the exceptional service and experience you deserve.Have a brilliant day!Yours sincerely,Yentl VromansAssistant Front Office Manager

Dear Rachid, Thank you for your outstanding 10/10 review of Sapphire House Antwerp! We're thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and we're delighted that we exceeded your expectations.At Sapphire House Antwerp, we strive to provide a luxurious and memorable stay for our guests. Our dedicated staff works hard to ensure that every aspect of your visit is exceptional, from the warm welcome at check-in to the impeccable cleanliness and comfort of our accommodations.Once again, thank you for your glowing review of Sapphire House Antwerp. We sincerely appreciate your recommendation, and we look forward to welcoming you back for another unforgettable experience in the future.Have a brilliant day! Assistant Front Office Manager Yentl Vromans

Dear Beata,Thank you for sharing your feedback about your recent stay at Sapphire House Antwerp. We sincerely apologize for any inconveniences you experienced during your time with us. We appreciate your honest comments as they help us identify areas for improvement and ensure that we provide the best possible experience for our guests.We apologize for the disappointment caused by the lack of view in most of our rooms, particularly the King room with a wall in front of the window. We understand that this may have detracted from your overall experience, and we apologize for any inconvenience caused. We will certainly take your comments into consideration and explore potential solutions to enhance the room's ambiance.Regarding the temperature control, we apologize for any confusion or conflicting information you received. We strive to provide our guests with a comfortable and pleasant environment, and we regret that we fell short of meeting your expectations. Our team is dedicated to ensuring guest satisfaction, and we will address the matter with the relevant staff members to ensure accurate information is provided to our guests. We appreciate your feedback on the limited options for fresh air, and we will consider ways to improve ventilation in the rooms.We apologize for the lack of available information in the room on how to contact reception. This oversight is certainly not reflective of our usual standards. We will review our communication materials and make sure that clear instructions are provided to our guests in the future. We apologize for any inconvenience you experienced when seeking assistance with your suitcases. We will evaluate our staffing arrangements to ensure there is sufficient support available to help guests with their luggage when needed.We sincerely apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it allows us to address any shortcomings and improve our services. If there is anything else you would like to discuss or any further details you would like to provide, please feel free to reach out to us directly. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best regards,Yentl VromansSapphire House Antwerp Management

Dear StanleyWe genuinely appreciate your feedback and are delighted to hear that you had an excellent experience at Sapphire House Antwerp. Our team strives to provide exceptional service and create a memorable stay for all our guests. Your kind words motivate us to continue delivering the highest standard of hospitality. Thank you for choosing Sapphire House Antwerp, and we look forward to the opportunity of hosting you again in the future.Have a brilliant Day! Assistant Front Office ManagerYentl Vromans

Dear James, We would like to thank you for taking the time to provide us with a rating. We understand that you have given us a 6 out of 10, but unfortunately, without any accompanying comments or feedback, it is challenging for us to identify the specific areas where we can improve.We genuinely value our customers' opinions and actively use feedback to enhance our services and address any shortcomings. If you have any additional thoughts or concerns, we would greatly appreciate it if you could provide us with more information. This will enable us to better understand your experience and work towards delivering a better service in the future.Once again, we sincerely thank you for choosing our services and for your willingness to share your rating. We hope to have the opportunity to serve you better in the future.Have a brilliant day! Assistant Front Office ManagerYentl Vromans

Dear Daniela, Thank you for the excellent 5/5 review of Sapphire House Antwerp! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create a comfortable environment for our guests. We hope to welcome you back soon for another enjoyable stay at Sapphire House Antwerp.Have a brilliant day!Assistant Front Office ManagerYentl Vromans

Dear She, Thank you for your kind review of Sapphire House Antwerp! We are delighted to hear that you found our hotel to be new and well-designed. Our dedicated staff members are committed to providing exceptional service, and we're thrilled that their friendliness made a positive impression on you. We look forward to welcoming you back on your next visit!Have a brilliant day! Assistant Front Office Manager Yentl Vromans

Thank you, Harry, for your wonderful 5/5 review of Sapphire House Antwerp! We're thrilled to hear that you found our hotel common areas to be beautiful. We're glad that your room was spacious and provided you with a high level of comfort during your stay. Our attentive and helpful staff are always there to assist our guests, and we're delighted that they left a positive impression on you. It's great to know that you enjoyed the excellent vegan/vegetarian options in our restaurant. Lastly, we're pleased that our location near the historical center and shopping areas was perfect for you. We appreciate your feedback and hope to welcome you back soon!Have a brilliant day! Assistant Front Office ManagerYentl Vromans

Dear Samantha,Thank you for your positive review of Sapphire House Antwerp. We are delighted to hear that you found our hotel's common areas beautiful and that your room was spacious and comfortable. Our staff takes pride in providing attentive and helpful service, so we appreciate your kind words in that regard. We are also thrilled that you enjoyed our excellent vegan/vegetarian restaurant. Our convenient location near the historical center and shopping district is indeed ideal. We hope to have the pleasure of welcoming you back in the future.Have a brilliant day! Assistant Front Office ManagerYentl Vromans

Dear Kyrill,Thank you for your recent review of Sapphire House Antwerp! We greatly appreciate your positive feedback and the perfect 10/10 rating you gave us. Your satisfaction is our top priority, and we are thrilled to know that your experience at Sapphire House was exceptional.We strive to provide a memorable and enjoyable stay for all our guests, and your feedback serves as a great encouragement to our team. If there is anything specific that you loved about your visit, please do let us know so that we can continue delivering excellent service.Once again, thank you for choosing Sapphire House Antwerp, and we look forward to welcoming you back for another outstanding stay in the future.Best regards,Yentl VromansSapphire House Antwerp

Dear Johanna,Thank you for taking the time to review Sapphire House Antwerp. We appreciate your positive rating of 5/5. Your feedback is valuable to us, and we're glad to hear that you had a satisfactory experience at our establishment.If you have any specific comments or suggestions that you would like to share, please don't hesitate to reach out. We are committed to continuously improving our services and ensuring that our guests have a pleasant stay.Thank you once again for choosing Sapphire House Antwerp. We look forward to welcoming you back in the future.Best regards,Yentl Vromans

Thank you, Rob, for your 10/10 review of Sapphire House Antwerp! We appreciate your positive feedback and are delighted to hear that you had a great experience at our property. If you have any specific comments or suggestions, please feel free to let us know. We hope to welcome you back soon for another fantastic stay!Have a brilliant day! Assistant Front office managerYentl Vromans

Dear Loannis,Thank you for taking the time to provide your feedback regarding your recent stay at Sapphire House Antwerp. We sincerely apologize for the inconvenience you experienced during check-in, where you were not assigned the room type that you had reserved. We understand that waiting for two hours to be allocated the correct room was frustrating, and we apologize for the delay.We are truly sorry to hear that the room you were eventually assigned on the ground floor had a foul sewer odor. This is certainly not the experience we want our guests to have, and we apologize for the discomfort it caused. Please be assured that we take your comments seriously, and we will address this issue immediately to ensure it does not recur in the future.On a positive note, we are delighted to hear that you found the restaurant and cleaning staff to be very friendly. We will make sure to pass on your kind words to them as they strive to provide excellent service to our guests.We apologize if you found some of the front desk staff to be disorganized. We will review our training procedures and address any areas where improvement is needed to ensure a more seamless check-in experience for our guests.Once again, we apologize for the inconvenience you encountered during your stay. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We hope you will consider staying with us again in the future, as we would love the opportunity to provide you with a superior experience.Best regards,Yentl VromansSapphire House Antwerp Management

Thank you, Ka Ki, for your positive review of Sapphire House Antwerp. We are thrilled to hear that you found our hotel to be modern, clean, and cozy. We take pride in maintaining a high standard of quality and ensuring a comfortable experience for our guests.We're glad you enjoyed the unique brand of shampoo provided in our rooms. We strive to offer special amenities that enhance our guests' stay. Additionally, we're delighted that you received a complimentary welcome drink and had a pleasant experience at our bar. At Sapphire House Antwerp, we aim to provide a good standard of service that reflects the quality associated with the Marriott brand. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.have a brilliant day! Assistant Front office Manager Yentl Vromans

Dear Dirk,Thank you so much for your outstanding 10/10 review of Sapphire House Antwerp! We truly appreciate your kind words and your high praise for our establishment. It brings us great joy to hear that you had such a fantastic experience with us. Our team strives to provide excellent service and ensure that every guest feels welcomed and comfortable throughout their stay. We're delighted to know that we met your expectations and exceeded them.Warmest regards,Yentl VromansSapphire House Antwerp Management

Dear Pauline,Thank you for sharing your feedback regarding your stay at Sapphire House Antwerp. We appreciate your honest review and apologize for any inconveniences you experienced during your visit.We understand that the photographs of the hotel online created certain expectations, and we apologize if the room did not meet those expectations. We strive to provide comfortable and well-appointed rooms for our guests, and we regret any disappointment caused by the standard layout of your room. We also apologize for the issues with the sheets and the cleanliness of your pillow. We have taken note of your concerns and will address them with our housekeeping team to ensure such oversights do not happen in the future.On the positive side, we are glad to hear that you found the bathroom lovely, especially considering it served as inspiration for your friend's own installation. We appreciate that you took the time to highlight this aspect.We sincerely apologize for the slow service you experienced at the bar. Your feedback about the wait time and the lack of responsiveness from our staff is concerning, and we will investigate this matter further. We aim to provide efficient and attentive service, and it is clear that we fell short of your expectations. Please be assured that we will use your comments to improve our bar service moving forward.We understand your disappointment in relation to the overall value for money, and we apologize if our services did not meet your expectations for a 5-star establishment. We value your feedback and will use it to identify areas where we can enhance our offerings and ensure a more memorable experience for our guests.We genuinely appreciate your comments and the opportunity to improve. We hope that you would consider giving us another chance in the future to provide you with the exceptional experience that you rightfully expected. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us directly.Best regards,The Sapphire House Antwerp Team

Thank you, Caroline, for your fantastic 10/10 review of Sapphire House Antwerp! We are thrilled to hear that you found our hotel to be a great new addition to Antwerp's city center. It's wonderful to know that you appreciated the elegant and modern design, as well as our fantastic location. We are also pleased that our staff provided friendly service during your stay. Lastly, we're glad you enjoyed the spaciousness of your room. We look forward to welcoming you back in the future!Have a brilliant day! Assistant Front Office ManagerYentl Vromans

Thank you for your feedback regarding your recent stay at Sapphire House Antwerp. We appreciate you taking the time to share your experience with us.We apologize for the disappointing service you encountered during your visit. It is disheartening to hear that you felt ignored by our reception and bar staff on multiple occasions. We understand that attentive and prompt service is crucial in ensuring a pleasant stay, and we sincerely apologize for falling short of your expectations in this regard.We are pleased to hear that you found the hotel and your room clean. However, we apologize for any inconvenience caused by the stuffy room and the lack of toiletries replacement in the bathroom. Your comments will be shared with the relevant teams to address these issues and make improvements where necessary.We appreciate your valuable feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and seamless experience.Thank you again for sharing your thoughts, and we apologize for any inconvenience caused during your stay.Sincerely,Yentl Vromans

Dear Nathyn,Thank you for your beautiful review! We hope to welcome you again soon.Have a brilliant day!Evi WeemaesFront of House Manager

Dear Ovadia,Thank you for your beautiful review! We hope to welcome you again soon.Have a brilliant day!Evi WeemaesFront of House Manager

Dear Nongnart,Thank you for your beautiful review! We hope to welcome you again soon.Have a brilliant day!Evi WeemaesFront of House Manager

Dear Susan,Thank you for your beautiful review and valuable feedback!It is like this that we can improve our services.We hope to welcome you again soon.Have a brilliant day!

Thank you for your excellent 10/10 review of Sapphire House Antwerp. We appreciate your positive feedback and are thrilled to hear that you had a great experience at our establishment. We value your support and hope to welcome you back in the future.

Dear Heiko,Thank you for sharing your feedback following your recent stay at Sapphire House Antwerp.We appreciate your comments regarding the service provided by our staff. Please accept our apologies if you felt that your requests were not fully addressed during your stay. We strive to provide excellent service to all our guests, and we regret any inconvenience caused by not meeting your expectations in this regard.Your feedback is valuable to us, and we will review our procedures to ensure that all guest requests are handled promptly and efficiently in the future.If there's anything else you would like to share or if you have specific preferences for your next stay, please feel free to reach out to us directly. We are committed to continually improving our services and ensuring that each guest has a memorable experience.Thank you for choosing Sapphire House Antwerp. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Have a brilliant day!Front Office Manager Yentl Vromans

Dear Dylan,We are thrilled to hear that you enjoyed your experience at Sapphire House Antwerp! Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back on your next visit to Antwerp!Have a brilliant day!Sapphire House Antwerp

Beste J.,Bedankt voor uw positieve beoordeling! We zijn verheugd te horen dat u een heel fijn verblijf heeft gehad bij Sapphire House Antwerp en dat u onze locatie prachtig vond.Onze excuses voor het ongemak dat u hebt ervaren met betrekking tot het ontbreken van een specifieke plek voor uw hond om te plassen. We zullen uw opmerkingen zeker in overweging nemen ter verbetering van onze faciliteiten.We hopen dat ondanks dit kleine ongemak, u en uw hond hebben genoten van uw verblijf bij ons. Als er in de toekomst nog iets is waar we u mee kunnen helpen, laat het ons dan gerust weten.Nogmaals bedankt voor uw feedback en we hopen u binnenkort weer te mogen verwelkomen voor een net zo aangenaam verblijf.Een schitterende dag gewenst!Front Office Manager Yentl Vromans

Dear Amelie,Thank you for sharing your feedback with us. We appreciate your honest review and regret any disappointment caused by the discrepancy between the room category photos and the actual rooms. Your feedback regarding this matter is valuable, and we will review our marketing materials to ensure they accurately represent our accommodations.We're pleased to hear that our staff kindly accommodated your request for a different room. However, we apologize if the second room also did not meet your expectations in terms of natural light. Your comments have been noted, and we will use them to improve our offerings and provide a more consistent experience for our guests.On a positive note, we're glad to hear that you found our hotel and rooms to be very pretty and comfortable. We appreciate your kind words and hope that despite the initial disappointment, you were able to enjoy your stay with us.If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an improved stay.Have a brilliant day!Front Office Manager Yentl Vromans

Dear Claudia, Thank you so much for giving Sapphire House Antwerp a perfect 5 out of 5 rating! We're thrilled to hear that you had such a fantastic experience with us. We strive to provide our guests with top-notch service and a memorable stay, and it's incredibly rewarding to know that we succeeded in doing so for you. If you ever find yourself in Antwerp again, we'd love to welcome you back to Sapphire House. Have a brilliant day!Sapphire House Antwerp

Dear Maaike, Thank you for taking the time to share your feedback on your recent stay at Sapphire House Antwerp. We're delighted to hear that you had an enjoyable experience overall and appreciate your generous rating of 4 out of 5.Have a brilliant day!Sapphire House Antwerp Team

Dear Fuat,Thank you so much for your wonderful 5/5 review of Sapphire House Antwerp! We are thrilled to hear that you had such a fantastic experience during your stay with us.Your kind words mean a lot to us, and we're delighted that you enjoyed your time at our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back for another brilliant stay in the future!Warm regards,Yentl VromansFront Office ManagerSapphire House AntwerpHave a brilliant day!