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关于队长酒店的点评

3.5 out of 5
队长酒店
Al Sa'adeh st., Aqaba

点评

8.0

很好

10 分 - 超赞。33 条好评，共有 108 条点评" "
8 分 - 还可以。43 条好评，共有 108 条点评" "
6 分 - 一般。23 条好评，共有 108 条点评" "
4 分 - 很差。7 条好评，共有 108 条点评" "
2 分 - 糟糕。2 条好评，共有 108 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

6.0/10

环保

点评

6/10 一般

Tareq，Salem

满意：住宿条件和设施
noisy area. Windows do not filter noise from outside. a challenge to have a quiet sleep.
2024 年 3 月入住 1 晚

10/10 超赞

Veronika

2023 年 6 月入住 1 晚

8/10 还可以

Teddy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 3 晚

6/10 一般

laurence

与家人出行
满意：员工和服务，清洁度
Chambre et sdb ok Petit déjeuner moyen Proximité plage publique et souk Piscine lieu peu convivial Jamais vu le spa et jaccuzzi mentionné
2023 年 4 月入住 2 晚

10/10 超赞

Mattia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel un po' vecchio stile ma accogliente e pulito. Molto carino l'ingresso. Gli infissi poco isolanti, e la sera per strada c'è movida. Bagno un po' piccolo. Ottimo rapporto però qualità/prezzo e posizione perfetta nella strada forse più carina di tutta Aqaba.

10/10 超赞

arthur

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff. Nice rooms. Great location! Gemma at the front desk is particularly helpful and welcoming.
2023 年 3 月入住 2 晚

6/10 一般

Ronald

2023 年 3 月入住 2 晚

10/10 超赞

Brenda

2023 年 3 月入住 1 晚

6/10 一般

Lilian van der

与配偶出行
不满意：住宿条件和设施，清洁度
De accomodatie ligt goe in het centrum. Het wordt omschreven als een boutique hotel maar was eigenlijk vooral oud en gedateerd interieur. Het ontbijt was in een troosteloze zaal die er wat viezig uitzag.
2023 年 2 月入住 2 晚

4/10 很差

Ahmad

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
للاسف الشديد كانت التجربه سيئه جدا
2022 年 5 月入住 1 晚

8/10 还可以

Andrea

团体旅客
满意：清洁度、员工和服务、服务设施
Good place in great area of the city
2022 年 4 月入住 1 晚

6/10 一般

Oscar

2022 年 3 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great clean and friendly service
Lovely hotel. Super clean and the employee at reception was lovely. She was very helpful.
2022 年 2 月入住 2 晚

10/10 超赞

Maëlle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 2 晚

8/10 还可以

Hatem

满意：清洁度
2021 年 8 月入住 2 晚

2/10 糟糕

真实旅客

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a bad hotel The AC not working properly All furniture bad No towels Tub is broken Swimming pool is not clean The filter is not working Poor breakfast I'm not recommending this hotel
2021 年 8 月入住 1 晚

6/10 一般

Nadeem

与家人出行
满意：清洁度
2020 年 6 月入住 2 晚

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度
2020 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Flexibility and reception. Shower and hair dryer. Restaurant and overall location.
2020 年 3 月入住 1 晚

8/10 还可以

ANN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs up
Good location, great value for money.
2020 年 2 月入住 1 晚
Gemma Refugia 于 2020年02月25日 的回复
Dear Ann, Thank you for sharing your review and for highlighting our good location. We look forward to welcoming you back in the near future. Kind regards, Gemma

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施
You get what you pay for.
. The reception staff was lovely and friendly. If you want a cheap place to sleep for a night it's ok. Kids running around the corridors until well after midnight ,and music or tv very loud coming from the rooms
2020 年 1 月入住 1 晚
Gemma 于 2020年01月24日 的回复
Dear sir/madam, Thank you for providing your feedback regarding your recent experience at our hotel. We appreciate your positive comments about our reception staff, but we regret to learn that you were interrupted with the loud noise after midnight. We look forward to welcoming you again in the near future. Best regards, Gemma Refugia

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value no matter how you slice it
Nice place. Great location. Friendly staff. My only beef is the dumb role about not allowing guests to bring food in. Use your overpriced minibar? Thanks but no thanks. Why ruin the otherwise great qualities of the hotel? Breakfast is good and the nice staff working their are super and sweet.
2020 年 1 月入住 2 晚

8/10 还可以

真实旅客

团体旅客
满意：员工和服务
Redelijk goed hotel, de locatie is fantastisch. Het personeel is super vriendelijk. De badkamer is klein, en eigenlijk was de douche waardeloos. Zoeken naar een straal water. Het ontbijt was goed, en voldoende keus
2020 年 1 月入住 1 晚
Gemalyn 于 2020年01月17日 的回复
Dear sir/madam, Thank you for taking the time to share your recent experience at our property. We are happy to hear that you appreciated our hotel location, friendly service and breakfast buffet. Our apology about the disappointment with the bathroom facilities, our management already lay a plan for our hotel renovations, hopefully soon. Looking forward to welcoming you again in the near future. Best regards, Gemalyn Refugia

6/10 一般

Evaldas

与家人出行
满意：客房舒适度，员工和服务
2019 年 12 月入住 1 晚
LIZA 于 2020年01月8日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

10/10 超赞

Hjørdis

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 4 晚
Gema Refugia 于 2020年01月29日 的回复
Dear Hjordis, Thank you for staying at our property and we hope that you had a wonderful and memorable experience during your stay with us. We'll see you again on your next trip to Aqaba in the near future. Kind regards, Gemma

6/10 一般

真实旅客

团体旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Personal amable, instalaciones en estado mejorable, aunque no está mal teniendo en cuenta los estándares del país.
2019 年 12 月入住 1 晚
LIZA 于 2020年01月8日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

8/10 还可以

真实旅客

与家人及幼儿出行
满意：员工和服务
2019 年 12 月入住 1 晚
LIZA 于 2019年12月25日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

4/10 很差

Alessandro

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Una settimana in Giordania
Il soggiorno al Captain's è stato di una sola notte prima di andare a Wadi Rum struttura un pò datata è poco curata sia nella pulizia che nelle rifiniture in genere . Colazione mediocre
2019 年 11 月入住 1 晚
LIZA 于 2019年11月28日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property. And please to inform that for one night stay you have to inform the reception if you want to refresh your rooms, because as a house keeping routine they will clean daily the rooms who are in stay over more than 1 day. And please we look forward to welcoming you back in the near future. Kind regards

10/10 超赞

Mustapha

满意：员工和服务、住宿条件和设施、客房舒适度
Rien à dire c bien passé
2019 年 11 月入住 2 晚
LIZA 于 2019年11月28日 的回复
Dear Mr. Mustapha, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

10/10 超赞

Mohammed

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 5 晚
LIZA 于 2019年11月28日 的回复
Dear Mr. Mohammad, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 2 晚
LIZA 于 2019年11月28日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、客房舒适度
2019 年 11 月入住 2 晚
LIZA 于 2019年11月18日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

8/10 还可以

Tony，Newcastle N Ireland

与家人出行
满意：清洁度、员工和服务、服务设施
Location great. Unfortunately an overpowering odour of stale cigarette smoke in our non smoking room..got moved..again stale cigarette smell. Uugghhh!
2019 年 11 月入住 1 晚
LIZA 于 2019年11月18日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we already inform the Housekeeping manager with a cigarette smell, actually we are starting to put some sign in non smoking room to avoid this matter. We look forward to welcoming you back in the near future. Kind regards

8/10 还可以

Viajero，España

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
El desayuno estaba bien y la ubicación tambien.
2019 年 11 月入住 1 晚
LIZA 于 2019年11月18日 的回复
Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

10/10 超赞

MOHAMMAD

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚
li 于 2019年11月28日 的回复
Dear Mr. Mohammad, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards

8/10 还可以

Ornella

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Expérience correcte mais pas exceptionnelle
Expérience convenable, même si le rapport qualité-prix n'est pas exceptionnel. Service un peu lent, draps assez usés, salle de bains défraichie. Pour le reste conforme aux attentes. L'avis lu sur notre guide de voyages était un peu enjolivé.
2019 年 10 月入住 1 晚
LIZA 于 2019年11月12日 的回复
Dear Ornella, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards,

8/10 还可以

Jonatan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
Gemma Refugia 于 2019年11月4日 的回复
Dear Jonathan, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards, Gemma

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon séjour dans l’hôtel
Séjour qui s’est bien passé. Restaurant de l’hôtel très bon. Hôtel qui respecte l’annonce et qui donne des chambres confortables à des prix corrects.
2019 年 10 月入住 2 晚
LIZA 于 2019年11月12日 的回复
Dear Guest, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards,

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ce location, room and breakfast. Staff helpful
Staff very friendly, professional and helpful with a number of special requests. Nice breakfast and large room with sea view. Only complaints were the tiny shower and the daily wifi passwords that eventually stopped working.
2019 年 10 月入住 3 晚
LIZA 于 2019年11月12日 的回复
Dear Denise, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards,

10/10 超赞

IRYNA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Лучший отель
Я в восторге от пребывания в отеле. Вкусный завтрак, комфортный номер,бассейн, вежливый и доброжелательный персонал. В шаговой доступности городской пляж, магазинчики, рынок, вокзал Jett.
2019 年 10 月入住 4 晚
LIZA 于 2019年11月12日 的回复
Dear Iryna, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we look forward to welcoming you back in the near future. Kind regards,

8/10 还可以

Deborah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
Gemma Refugia 于 2019年11月4日 的回复
Dear Deborah, Thank you for staying with us and we hope that you had a wonderful and memorable stay at our property. Looking forward to welcoming you again soon. Kind regards, Gemma

8/10 还可以

Nirit

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
So nice
Nice hotel for exelante price. In middle of down town
2019 年 10 月入住 1 晚
Gemma 于 2019年10月15日 的回复
Dear Nirit, Thank you for the positive review of our hotel. We are delighted to learn that you were pleased of our hotel, price and the location. We look forward to welcoming you back for another memorable stay with us in the near future. Kind regards, Gemma Refugia

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fine service, small pool Good rooms.. breakfast is good
2019 年 10 月入住 1 晚
Gemma Refugia 于 2019年11月4日 的回复
Thank you for staying with us and we look forward to welcoming you again at our property in the near future. Kind regards, Gemma

10/10 超赞

Chris

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The reception went out of their way to be helpful and were so pragmatic - for example, it made a huge difference being able to check in early. Overall the location and quality of the hotel means it is great value for money.
2019 年 10 月入住 1 晚
Gemma 于 2019年10月15日 的回复
Dear Chris, Thank you for taking the time to share your overall experience following to your recent stay with us. We're thrilled to know that you had a great time with us. Looking forward to welcoming you back in the near future. Kind regards, Gemma Refugia

10/10 超赞

Lahav

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚
Gemma 于 2019年10月15日 的回复
Dear Lahav, Thank you for staying with us and we look forward to your next visit in Aqaba. Kind regards, Gemma

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly went out of there way to help us, great food in the restaurant very good value. Outdoor Pool was a real bonus, would definitely go back.
2019 年 9 月入住 4 晚
LIZA 于 2019年09月26日 的回复
Dear Sir/Madam Thank you for your review and definitely we will share it to our colleague to inspire them more for the extra care they do and for the excellent service which exceed the guest expectation. We do hope that you will visit us again sooner.

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Old property with tiny rooms
2019 年 9 月入住 2 晚
LIZA 于 2019年09月25日 的回复
Dear Sir/Madam, Greetings from Captain Tourist Hotel. Please to inform that we just finish the renovation in ground floor and lobby and for sure we will have a renovation to the rooms sooner and we will change our old furniture. Thank you for your stay

10/10 超赞

Gaelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très agréablement surprise par cet hôtel au tarif vraiment raisonnable mais qui est de très bonne qualité.
2019 年 9 月入住 1 晚
LIZA 于 2019年09月25日 的回复
Dear Sir/Madam, Greetings from Captain Tourist Hotel. First of all thank you for your time and we are very happy that we exceed your expectation. We do hope that you will visit us again. Thank you.

10/10 超赞

Maylis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bonne surprise que cet hôtel qui a surpassé mes attentes. Bon restaurant.
2019 年 9 月入住 1 晚
LIZA 于 2019年09月25日 的回复
Dear Sir/Madam, Greetings from Captain Tourist Hotel. First of all we want to thank you for your time for a very nice review. Hopefully you will visit us again sooner. Thank you