「Firstly when we were coming from Jeddah airport no one knew their location. They are not known. When we found the hotel. We spoke that we booked the hotel. And they didn’t bother checking the system. The manager did not even bother to check. They made us wait 30minutes. The lifts was not working. Upstairs was so hot, the AC was not working as it was not giving cold air. So overall I was not happy and would not recommend at all」
「Firstly when we were coming from Jeddah airport no one knew their location. They are not known. When we found the hotel. We spoke that we booked the hotel. And they didn’t bother checking the system. The manager did not even bother to check. They made us wait 30minutes. The lifts was not working. Upstairs was so hot, the AC was not working as it was not giving cold air. So overall I was not happy and would not recommend at all」
「The amount I was charged at check-in was more than the amount quoted by hotels.com. The receptionist took the initiatives to explain to me it was due to VAT. Although the increased amount was more than 5%, appreciated the way the receptionist communicated with me.
The room quality was OK, but the housekeeping wasn't done on the first day as they said "everyday they clear the room for 1 time, so the check-in date won't get housekeeping service". However, it's true I checked in late at 2PM due...
「The amount I was charged at check-in was more than the amount quoted by hotels.com. The receptionist took the initiatives to explain to me it was due to VAT. Although the increased amount was more than 5%, appreciated the way the receptionist communicated with me.
The room quality was OK, but the housekeeping wasn't done on the first day as they said "everyday they clear the room for 1 time, so the check-in date won't get housekeeping service". However, it's true I checked in late at 2PM due...
「The staff at this hotel are absolutely incredible! I spoke to many and they were all very helpful, especially Mohammed in guest services. My room was very nice, only issue was hot water took a while, nothing major. You will love this hotel and it’s location.」
「The staff at this hotel are absolutely incredible! I spoke to many and they were all very helpful, especially Mohammed in guest services. My room was very nice, only issue was hot water took a while, nothing major. You will love this hotel and it’s location.」