They had an amazing customer service, specially in the restaurant. The staff was amazing and very friendly !!! (Gloria, Fatima, Milagros, Toñito, Nicolas, Ernesto, Andres and Junior) They were always very attractive making sure that we had a great time while we were there, they were always checking up on us making sure that we had received everything with great service. Every day they clean and disinfected the room entirely which I loved specially in this time that everything should be clean thoroughly because of the pandemic. We stayed for 12 days at the hotel in Arequipa and I strongly recommend it, I definitely go back there if I have the chance to stop by Arequipa again