室外泳池;泳池傘、躺椅

阿雷基帕太陽海岸溫德姆酒店的評價

5 out of 5
阿雷基帕太陽海岸溫德姆酒店
Plaza Bolivar S N Urb Selva Alegre, Arequipa, Arequipa

評價

9.2

卓越

10 分評分,優異;199 則評價中有 143 則" "
8 分評分,不錯;199 則評價中有 37 則" "
6 分評分,一般;199 則評價中有 12 則" "
4 分評分,欠佳;199 則評價中有 5 則" "
2 分評分,很差;199 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

WILLY J

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the location and the great green areas within the hotel property. I did not like their shower system in the bathrooms. I did not like the refusal to accept my pet dog because her weight was over 15 Kg.
於 2024 年 5 月住了 2 晚

10/10 優異

Miriam

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Ada

讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is beautiful, clean and great service. It is a safe and quiet atmosphere
於 2024 年 2 月住了 2 晚
Costa del Sol Arequipa 於 2024年4月17日的回應
Dear Ada, Thank you very much for your comments about your experience at our hotel. It's a pleasure to us to serve you.Kind regards

10/10 優異

Olenka

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay! It’s not in the city center, but you can get easy transportation and it’s only 10 minutes away. Perfect for families, lots of green areas and great food at the restaurant.
於 2024 年 4 月住了 2 晚
Costa del Sol Arequipa 於 2024年4月17日的回應
Dear Olenka, Thank you very much for the time you set aside to share your nice comment, your impressions are very important to us.Kind regards

10/10 優異

Lucy (Hialeah)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2024 年 4 月住了 1 晚
Costa del Sol Arequipa 於 2024年4月17日的回應
Estimada Lucy, gracias por compartir su comentario con nosotros, estaremos gustosos de recibirla nuevamente.Saludos cordiales

6/10 一般

Lee-Anne

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great staff! Sauna was broken for all of the 6days which was sad but still we understand. Staff did go into our room unannounced with do not disturb sign on the door so that was not comforting. Breakfast is fantastic Pool is chilly but beautiful to relax around The gym was nice to have! The grounds were beautifully kept with a walking path! Square and all of Arequipa restaurants are under a 20min walk which is nice and lots to see! Easy to cab around if needed but walking is faster because of traffic!
於 2024 年 4 月住了 5 晚

10/10 優異

Ani

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Great quality food.
於 2024 年 4 月住了 3 晚
Costa del Sol Arequipa 於 2024年4月17日的回應
Dear Ani, thank you very much for your comment about the service and the staff, your impressions are very important to us.Kind regards

10/10 優異

Lizbeth

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien, lo único la piscina no era temperada
於 2024 年 3 月住了 2 晚

6/10 一般

Jian

家人同遊
讚好:整潔度和住宿狀況
Was charged $58 for early check in even there are plenty of rooms available
於 2024 年 3 月住了 1 晚

10/10 優異

Christy Ann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is well maintained and very secure. We were able to walk to and from the main plaza every day. The breakfast buffet was terrific! I love old world feel of the property. I have never been to a hotel that locks up at night so this was a first for me. I will be going back! 10/10
於 2024 年 3 月住了 3 晚

2/10 很差

Heiner Fritz

Statt Arequipa Umleitung nach Lima
Leider ist der Flug von Cusco nach Arequipa nach Lima umgeleitet worden. Und leider konnte man die Reservierung nicht mehr rückgängig machen, da auch über das Hotels.com - App-eigene Mitteilungsportal keine Verbindung verstellbar war. Obwohl ich hier die Stornierung wegen Flugumleitung mehrmals mitteilte wurde meine Kreditkarte vorbelastet. Schade ich wäre gerne in dieses ehemalige Libertador Hotel gekommen, in dem ich vor ein paar sehr unterhaltsame Gespräche mit dem damaligen peruanischen Präsidenten Kutschinsky führen durfte.
於 2024 年 2 月住了 4 晚
Costa del Sol Arequipa 於 2024年2月15日的回應
Dear guest,Thank you for taking the time to share your inquiries with us. We truly regret your negative perception regarding your experience with us.In this opportunity, we would like to give you more details about your reservation.When a person makes a reservation through Expedia.com, there are some regulations like cancelations rules, and we can not to change its directly. Given that for us it is really important to keep our guests informed, we would like to mention that all this information is available at the Expedia website and it is also mentioned along the process of the reservation; however we have could cancelled the pre-charge that we had taken, you could see the return about 10 days approximately.We hope that this information has been of great help to you and that it has solved any other inquiry you might have had. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Costa del Sol Arequipa 於 2024年2月15日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel.Kind regards,

10/10 優異

LUIS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quedense aqui
Muy buen Hotel,amabilidad,personal atento y amable,instalaviones excelentes,desayuno muy bueno,limpieza todo muy agradable,muy buena ubicacion,altamente recomendado
於 2024 年 2 月住了 2 晚
Costa del Sol Arequipa 於 2024年2月15日的回應
Estimado Luis, Gracias por su comentario, nos complace que todo haya estado acorde y que tuvo una estancia placida.Esperamos poder recibirlo nuevamente.Saludos cordiales

10/10 優異

Eduardo (Falkville)

於 2024 年 2 月住了 1 晚

10/10 優異

Ramiro

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
於 2024 年 1 月住了 1 晚
Equipo Costa del Sol Arequipa 於 2024年2月28日的回應
Estimado Ramiro, gracias por su comentario, nos da mucho gusto saber que tuvo una buena experiencia en nuestro hotel, estaremos gustosos de recibirlo nuevamente. Saludos cordiales

8/10 不錯

Frank

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

4/10 欠佳

David

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Well we get there. The air conditioning is broken in the room and they knew it was. Then we have to change our suitcases and go to another room. Then we tried to use the hot tub. It was never hot then I Go to the front desk and pay the bill in the morning. I get going to get my taxi and they're coming after me asking me for 20 vsoyoe
於 2024 年 1 月住了 2 晚
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear David,Thank you for taking the time to share your inquiries with us. We truly regret your negative perception regarding your experience at Costa del Sol. In this opportunity, we would like to give you more details about the mentioned .According to the web site, our rooms have calefaccion, and some rooms have air conditioning, and we offered you the option to change the room.On the other hand, the hot tub has a temperature according to regulations about 35.When a person leaves a room, the housekeeper checks the minibar, when you paid your bill, there was a person in the room; we had a last consume in the minibar and this was not included in the bill.We hope that this information has been of great help to you and that it has solved any other inquiry you might have had. Kind regards,

10/10 優異

Jan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Kenalyn

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best choice in Arequipa
Loved our stay! Everything is outstanding here!
於 2024 年 1 月住了 2 晚
Costa del Sol Arequipa 於 2024年1月18日的回應
Estimada KenalynGracias por tu comentario, nos alegra que todo estuviera excelente, esperamos tenerla de regreso muy pronto.Saludos cordiales

10/10 優異

Philipp

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
sehr schöne Unterkunft - saubere Zimmer - freundliches Personal - sehr leckeres Frühstück mit großer Auswahl - gutes Essen im Restaurant (Kellner abends konnten freundlicher sein) - schöne außenanlage mit Kinderspielplatz und Pool (Pools könnten wärmer sein, gerade der Jacuzzi)
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Philipp

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
- sehr schöne Unterkunft - saubere Zimmer - freundliches Personal - sehr leckeres Frühstück mit großer Auswahl - gutes Essen im Restaurant (Kellner abends konnten freundlicher sein) - schöne außenanlage mit Kinderspielplatz und Pool (Pools könnten wärmer sein, gerade der Jacuzzi)
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

6/10 一般

Donald

讚好:整潔度
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Philipp

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
- tolles Frühstück - sehr schöne Außenanlage samt Pool und Kinderspielplatz - sehr sauber - freundliches Personal - fußläufig in die Innenstadt - schöne Umgebung (Park)
於 2024 年 1 月住了 1 晚
Costa del Sol Arequipa 於 2024年1月18日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Kun (Waterloo)

於 2023 年 12 月住了 3 晚

10/10 優異

Jerome (Minneapolis)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

ricardo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2023 年 12 月住了 3 晚

10/10 優異

Carmen

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Service excellence
於 2023 年 12 月住了 1 晚

10/10 優異

jim

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional staff goes out of their way to make all guests feel welcome and comfortable. Clean and safe property. Secure gated parking area for guest. Hotel shuttle service. Top rated restaurant on site.
於 2023 年 12 月住了 2 晚

10/10 優異

Tim

於 2023 年 12 月住了 7 晚

10/10 優異

manuel alejandro

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Bastante bien, el personal en general bastante agradable y la atención un 100% , hasta nos prendieron la chimenea para calentar la noche, la verdad que todo super bien
於 2023 年 12 月住了 1 晚

10/10 優異

ZOILA

於 2023 年 12 月住了 1 晚

10/10 優異

GUSTAVO

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Ricardo (Miami)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The extremely friendly staff (Wilfredo and coworkers) and the waiters will go beyond all expectations in making your stay memorable. Included breakfast is beyond amazing.
於 2023 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務和客房舒適度
El hotel está situado a las afueras del centro histórico. En un paseo a 10 minutos de la plaza de Armas. El edificio es bonito, las habitaciones son grandes pero tienen ya unos cuantos años.
於 2023 年 12 月住了 1 晚

8/10 不錯

Cynthia

家人同遊
讚好:設施服務
This is a lovely hotel in a great location in Arequipa. It’s a great value. The facility is comfortable, the rooms are large, the staff are nice, helpful and anticipate your needs. My only complaint is that they should offer bottled water daily to the guests, given the dry climate, the altitude and the lack of potable water. Currently guests only get 1 complimentary bottle of water, and have to pay for additional water. It would also be great if the pool was heated and free of debris. Otherwise, we had an excellent time at this hotel and highly recommend it.
於 2023 年 12 月住了 2 晚

10/10 優異

LIDIA (Northridge)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hermoso hotel, el personal muy amable, te hacen sentir importante en todo momento. Queda cerca del centro pero lo suficientemente alejado para descansar y relajarte sin bulla . Todos los días caminamos a diferentes horas y nunca tuvimos ningún percance y si no te gusta caminar siempre te ofrecen servicio de taxi. Volvería sin dudarlo
於 2023 年 11 月住了 3 晚

10/10 優異

Rafael

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and good
於 2023 年 11 月住了 4 晚
Equipo Costa del Sol Arequipa 於 2023年11月20日的回應
Dear RafaelThank you;we hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

10/10 優異

Jorge

讚好:整潔度、職員與服務、設施服務和住宿狀況
Exelente
於 2023 年 6 月住了 4 晚
Costa del Sol Arequipa 於 2023年11月20日的回應
Dear JorgeThank you; we hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
lovely hotel in a good location, beds were great, good staff
於 2023 年 11 月住了 2 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Karl

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with all the comforts of a North American hotel.
於 2023 年 10 月住了 4 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear KarlThank you for the time you took to share your experience, we are pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards

10/10 優異

joseph

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The employees were great
於 2023 年 10 月住了 5 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear Mr. JosephThank you, they are a great staff; they try to make your stay very enjoyable and confortable.We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Juan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 10 月住了 1 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear Mr. JuanThank you!!, we hope to attend you nearly.Cordially,

10/10 優異

Rossana

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love Costa de Sol my family and I stay at least once a year great place and lovely staff!!
於 2023 年 10 月住了 9 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear Ms. RossanaThank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Rosa

家人同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente y placentero lugar para trabajar y pasar en familia, todos los trabajadores muy amables y siempre atrn
於 2023 年 10 月住了 2 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Estimada RosaGracias por su comentario, nos alegra que su estancia fuer placentera.Esperamos recibirla nuevamente muy pronto.Saludos cordiales

10/10 優異

Alejandrino (New York)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked everything....one more time, we received the best quality of attention and food service...in one word.. EXCELLENT..
於 2023 年 10 月住了 4 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Estimada MariaGracias por su puntuación, nos alegra que todo estuviera acorde.Esperamos recibirla nuevamente muy pronto.Saludos cordiales

10/10 優異

Gordon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel with nice large rooms in a quiet neighborhood. The staff were friendly and helpful and extremely attentive to our needs.
於 2023 年 9 月住了 1 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

Antonio

讚好:整潔度、職員與服務和住宿狀況
Facilities and food
於 2023 年 9 月住了 2 晚
Costa del Sol Arequipa 於 2023年11月8日的回應
Dear guest,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,

10/10 優異

ursula

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente servicio
La atención , el servicio , todo de primera , tuvimos un pequeño problema que lo supieron resolver en un segundo . Los felicito . Súper súper recomendable . Bien localizado
於 2023 年 9 月住了 2 晚
Costa del Sol Arequipa 於 2023年9月6日的回應
Estimada UrsulaGracias por compartir su comentario, nos complace que todo haya estado acorde sus expectativas. Trasmitiremos sus felicitaciones a nuestro equipo, esperamos sinceramente poder recibirla nuevamente muy pronto.Saludos cordiales

10/10 優異

Alejandrino (New York)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent like the best resorts . Services, views, amenities, secure transportation, etc. Excellent. The area inside, very nice, clean and safe.
於 2023 年 8 月住了 12 晚
Costa del Sol Arequipa 於 2023年9月6日的回應
Dear AlejandrinoThank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,