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NH Collection Andorra Palome
4.0 star property

Hotel in Arinsal with fitness centre and 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for NH Collection Andorra Palome

Restaurant
Minibar, in-room safe, soundproofing, bed sheets
Restaurant
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is HK$541
HK$602 total
includes taxes & fees
1 Oct - 2 Oct
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Room options

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Minibar, in-room safe, soundproofing, bed sheets

Suite (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, soundproofing, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Terrace

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 252 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Minibar, in-room safe, soundproofing, bed sheets

Premium Room (View)

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Bathrobes
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • La Massana Ski Lift - 3 min drive
  • Arinsal Ski Lift - 6 min drive
  • Pal-Arinsal Ski Resort - 8 min drive
  • Caldea Spa - 8 min drive
  • Pyrenees Andorra Shopping Centre - 10 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • La Seu d'Urgell (LEU) - 59 min drive

Restaurants

  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Surf Arinsal - ‬12 min walk
  • ‪Polar Bar - ‬6 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

Upscale hotel
Take advantage of a terrace, a garden and laundry facilities at NH Collection Andorra Palome. Be sure to enjoy a meal at ÉMO, the on-site restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, multilingual staff and a TV in reception
  • A lift, luggage storage and concierge services
Room features
All guest rooms at NH Collection Andorra Palome have comforts, such as air conditioning and dressing gowns, as well as amenities, such as safes and sound-insulated walls.
Other amenities include:
  • Reusable coffee/tea filters, recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping and phones

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily: EUR 18-22 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • ÉMO
  • Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

Is NH Collection Andorra Palome pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Andorra Palome?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at NH Collection Andorra Palome on 1 Oct 2024 start from HK$540.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Andorra Palome?

Self-parking is available for EUR 15 per day.

What time is check-in at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at NH Collection Andorra Palome?

Checkout is at noon.

Where is NH Collection Andorra Palome located?

Situated in Arinsal, this hotel is within 1 mile (2 km) of Els Orriols Ski Lift and Pitch & Putt El Torrent. Valles del Comapedrosa Nature Park and Pontal de Maceió Beach are also within 2 miles (3 km).

NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Laith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Angeliani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

MANUEL HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSE MANUEL

Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Travelled with family
Disliked: Room comfort
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Stayed 4 nights in Feb 2024

10/10 Excellent

ESTHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
Stayed 1 night in Feb 2024

8/10 Good

Rocío

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!!
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Stayed 4 nights in Nov 2023

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre avec vue, si possible…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Stayed 1 night in Oct 2023

8/10 Good

odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel hôtel au personnel efficace
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
Stayed 2 nights in Sep 2023

8/10 Good

JOSEP MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Dec 2022