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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars/lounges and spa services

Choose dates to view prices

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Breakfast served
Massages
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Cleopatra Palace Hotel offers relaxation and activity near Siam Park. Guests enjoy the outdoor pool, fitness classes like Pilates and cycling, and on-site shopping. Kids have a playground, and the helpful staff enhances the experience at this conveniently located resort.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Room service
  • Parking included
The current price is HK$1,499
HK$1,604 total
includes taxes & fees
2 Dec - 3 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room, Private Pool

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Room (2 Adults)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Doble)

1 bedroom, minibar, in-room safe, desk

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 7 min walk - 0.6 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km
  • Veronicas Strip - 17 min walk - 1.5 km
  • Siam Park - 4 min drive - 1.9 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Aparthotel Parque La Paz - ‬3 min walk
  • ‪La Karina - ‬3 min walk
  • ‪Vegas Grill - ‬2 min walk
  • ‪Oriental Garden - ‬1 min walk

About this property

Cleopatra Palace Hotel

Upscale resort near Playa de las Américas
Close to Las Vistas Beach and Los Cristianos Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar and a terrace. Adventurous travellers may like the cycling at this resort. For some rest and relaxation, visit the hot tub. The on-site restaurant, Buffet Cleopatra, serves breakfast. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Bike hire, tennis courts and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a porter/bellboy
  • Guest reviews speak highly of the helpful staff and location
Room features
All 431 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping and desks

Similar properties

Aerial view

Mediterranean Palace

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very good, 1,001 reviews
The price is HK$2,116
HK$2,264 total
includes taxes & fees
1 Dec - 2 Dec
Mediterranean Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-38-4-0000346

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel
Cleopatra Palace Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cleopatra Palace Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on 2 Dec 2025 start from HK$1,498.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self-parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Checkout is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Situated on the beach, this resort is within a 10-minute walk of Arona Pyramid, Las Vistas Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).

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Reviews

Cleopatra Palace Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

8/10 Good

THOMAS PURDUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Azzouz

Liked: Amenities
A
Stayed 7 nights in Aug 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Stayed 3 nights in May 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Stayed 6 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Stayed 7 nights in Jul 2025

10/10 Excellent

Gail Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Tomáš

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, equipment little bit older but well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Stayed 10 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
Stayed 5 nights in May 2025

6/10 Okay

Marie

Liked: Room comfort
The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic holiday

Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
Stayed 5 nights in May 2024

10/10 Excellent

Nicoleta Florentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked a lot the room, the services, the position of the hotel, that was really close to the ocean.
Stayed 12 nights in Jul 2023

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but a bit tired in places. We moved from one side to the other and that was better. Very very good value nevertheless
Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room With the sea view Must be the best in Tenerife. Very hjgh rate of cleanliness throughout the Hotel Staff very courteous and helpful,just loved it.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ekaterina Tsvetanova

Liked: Cleanliness, property conditions & facilities
Very beautiful place, the rooms are nice and clean and the staff is friendly and helpful. I definitely recommend going.
Stayed 6 nights in Sep 2022

10/10 Excellent

keith

Liked: Amenities
Everything first class will be back many thanks Keith Etheridge
Stayed 5 nights in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Holiday

We had a superior double with a plunge pool,fantastic corner plot,sea view and very comfortable, plentiful at breakfast time,the restaurant manager was so pleasant, effortless check in and check out,a very nice experience
Stayed 7 nights in Aug 2023

10/10 Excellent

Svend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely quality hotel

Fantastic place with good breakfast with a piano player. Nice and spacious room - we had sea view - quiet area. beach just outside the hotel. Really nice area. Very friendly staff all professional and very helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement excellent
Stayed 14 nights in May 2023

10/10 Excellent

Michael Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Have stayed at the Cleopatra hotel 4 times now. The Mediterranean palace is being upgraded at the moment and when the work is completed we will look forward to our next visit. I would recommend this hotel to very one.
Stayed 8 nights in Jul 2023

4/10 Poor

Pablo

Disliked: Property conditions & facilities, room comfort
This hotel needs to be urgently refurbished.
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Amazing service from the check-in with champagne and through to checkout. We will be missing Chef Roberto’s fluffy omelette and Juan’s light crepes for breakfast every morning. All the staff have made this place home away from home for us always since my husband & I stayed more than 8 times to this hotel.
Stayed 8 nights in Aug 2022

8/10 Good

Trung Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh
Stayed 2 nights in May 2024

6/10 Okay

Janette

Liked: Cleanliness
Disliked: Property conditions & facilities
Location fabulous but the rooms need upgrading. The restaurant staff were unfriendly and we were disappointed to learn that the indoor pool was closed fir renovations!