「Whilst the infrastructure and location were classic Tuscany, the hospitality (staff engagement & food) were underwhelming. It never felt welcoming & it was challenging to discern who were the owners, staff or guests. It was often unclear how their systems operated, ie how to purchase wine/drinks, when dinner or breakfast would be available & the service was extremely slow. We stayed for 3 nights & ate dinner there each night (meal ~€50 pp) as had been tempted by the photos of gorgeous food when...
「Whilst the infrastructure and location were classic Tuscany, the hospitality (staff engagement & food) were underwhelming. It never felt welcoming & it was challenging to discern who were the owners, staff or guests. It was often unclear how their systems operated, ie how to purchase wine/drinks, when dinner or breakfast would be available & the service was extremely slow. We stayed for 3 nights & ate dinner there each night (meal ~€50 pp) as had been tempted by the photos of gorgeous food when...
Louise