Front of property
Check availability

Reviews of Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

3 out of 5
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road
199 Tunnel Rd, Asheville, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1149 out of 1708 reviews" "
Rating 8 - Good. 386 out of 1708 reviews" "
Rating 6 - Okay. 91 out of 1708 reviews" "
Rating 4 - Poor. 33 out of 1708 reviews" "
Rating 2 - Terrible. 49 out of 1708 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay, clean, friendly staff, a nice breakfast with multiple options and close to local attractions.
Stayed 3 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and convenient to places in Asheville.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area surrounding hotel was not as desirable, But felt safe overall on property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Plenty of shopping and restaurants. Recently renovated and clean rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Robby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall solid. Clean and comfortable, nothing too impressive. Road noise and neighborhood dogs were loud
Stayed 1 night in Apr 2024

8/10 Good

John, Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mark E

Travelled with partner
Liked: Cleanliness, staff & service
overall good location and clean safe facility.Swimming pool waerr vlery cold and unusable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room,property and staff. Sketchy surrounding neighborhood. I hope my car is OK in the morning. We were told there is a guard in the parking lot overnight. That is reassuring...
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to major roads.
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff. Having only one elevator sometimes resulted in minor delays.
Stayed 4 nights in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Luissana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was willing to confront a sketchy side in the parking lot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pat

Liked: Amenities
Very clean, staff helpful & friendly.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly employees.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the only reasons I booked Country Inn & Suites is because my grandaughter wanted to swim in an indoor pool. Unfortunately the water was so cold that absolutely us nor any other guests could get in the frigid waters. I was so dissapointed because this was why we stayed here. I did ask the front desk severeal times if there was anthing they could do to raise the temp of the water. They responded with no results or concern at all. I guess it is easier to keep clean if nobody can even get into the pool. I took the time to respond, however it will not undo my grandaughters pure dissapointment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay with helpful front desk staff
Stayed 3 nights in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Near a lot of places to eat and visit. Room was very clean, the building was quiet and everyone was so polite and helpful.
Stayed 4 nights in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and super clean!
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Khondker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , well mannered staff . 10 out of 10
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

6/10 Okay

Darren

Stayed 3 nights in Apr 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly.
Stayed 5 nights in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, standard hotel. No complaints!
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price. This is the second time we have stayed. It’s conveniently located for where we go in Asheville and great for the price.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. It was a nice stay.
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very updated and staff very helpful
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town while my husband was in the hospital and it was a very quiet stay and the staff was very helpful.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback with us. We apologize for the circumstances that brought you here to us but we are glad we could provide you with a quiet and comfortable stay.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

DONNA, FORT MILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two-night stay and was pleasantly surprised when I returned to the room on day two and found that they had cleaned it. It seems since Covid, nobody cleans rooms anymore until you leave. Did a great job and the place was very clean.
Stayed 2 nights in Apr 2024
Response from Country inn & suites on 13 Apr 2024
Hello, I want to thank you first for your review. Our housekeeping staff help make the hotel stand out, we look forward to seeing you again in the future.

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cc
Stayed 2 nights in Apr 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, decent breakfast. Needed more fresh fruit at breakfast. Comfortable beds, clean room
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a family member in the hospital and it was very convenient and quiet. The beds were comfortable and the breakfast was good.
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we were happy with our stay but the indoor pool temperature was so cold it really wasn't usuable, which was a bummer for the kids. The room was clean, shower had good pressure, breakfast was good, beds comfy, etc.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed various aspects of your stay, and comfort of your room. We apologize for any inconvenience caused by the temperature of the indoor pool and will address this concern to ensure a more enjoyable experience for future guests. We appreciate your insights and hope to welcome you back in the future.

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Easy check in and check out. Beds not great but ok for just a couple of nights.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact there was an indoor pool and hot tub
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and local to all of Ashville. Plus cheaper price then other places with great service and quality rooms.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

8/10 Good

Kwong Han, Dunn Loring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, room is clean and comfy. Working Hot tub. Breakfast hour is too short. 7-9am. Until 9:30am will be more idea. Some hot food ran out and not replenished. One gym equipment not working, noisy and need to be repaired.
Stayed 1 night in Mar 2024

8/10 Good

Frederick

Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to leave your feedback with us. We are pleased to see you enjoyed your stay.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless housekeeping, friendly staff. No complaints whatsoever.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We have shared your kind words with our staff. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service and room is very clean. Love it.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Sara

Travelled with partner
Liked: Amenities
This was a really nice place to stay. I highly recommend it.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Atrium area, not private… open to public access. Security issues. Vagrants numerous around area.. homeless
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for taking the time to share your experience with us. We apologize for any discomfort caused by the accessibility of the atrium area and any associated security concerns. Ensuring the safety and comfort of our guests is paramount. Your feedback is invaluable, and we appreciate your insights.

8/10 Good

RAHEEM

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean but the front desk staff were cold and generally unwelcoming.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for leaving your feedback. Allow us to apologize for the interactions you had with us and we will be addressing this accordingly. Thank you again for saying with us.

10/10 Excellent

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel inside was well kept up and the amenities were nice. The parking lot was small and seemed to house many homeless or vagrants.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 28 Apr 2024
Thank you for providing feedback on your recent stay. We're pleased to hear that you found our hotel well-maintained with enjoyable amenities. We apologize for any inconvenience caused by the parking situation. We'll take your observations into consideration as we continually work to enhance the experience for all our guests.

10/10 Excellent

Courtney, Manassas

Stayed 4 nights in Mar 2024
Response from Country inn & suites on 13 Apr 2024
Hello, thank you for your review. We hope to see you again!

10/10 Excellent

Zafir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean room and facility overall.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 16 Apr 2024
Thank you for taking the time to leave your feedback. We are pleased to see you enjoyed your stay with us.